I had a very good experience with Zippy Shell DMV…read more I originally ordered a 16-ft storage unit to be delivered by one of their competitors who advertised that they could fit their containers into very tight spaces using a robot. But that company showed up with a container and they tried and they gave up and left. I immediately got on the phone and called Zippy Shell DMV and described my situation, and shared dimensions and photos, and they said they saw no reason why they couldn't do what the others couldn't. 3 hours later, our storage unit was delivered, and as you can see, they tucked it expertly into my tight spot. When you have a storage unit for 4 months, it's great to not have it on the street, and not have it block your garage either. Well done!. Zippy Shell's units are also very nice, flat to the ground with barn style doors and even carpeting on the floor. And they price matched the competition. And they are great on the phone if you have any questions.

I cannot say enough good things about our experience with Zippy Shell. We found ourselves in an…read moreemergency situation where we had to be out of our existing storage unit ASAP and called Zippy Shell on Friday evening. They had a crew and container at the unit the next morning at 8:15, with a 2nd crew and another container arriving at 10:30. Everything was completely out of the unit by 12:30p.m. Did I mention there was no elevator? Absolutely amazing! Bill and his crews were great to work with and I whole-heartedly recommend Zippy Shell! Shout out to Christian, Rashad, Dwayne and Carlos - thank you guys for your unwavering professionalism!

Alpesh is the manager of this very nice facility, and he did a great job showing me the available…read moreunits in the size range I wanted and was quick and efficient in signing the paperwork. we continue to come to this location because it's well managed and immaculate.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 43735 Eastgate View Dr is no exception. Our Chantilly storage facility offers a large selection of unit sizes with convenient options like climate control. Located near Poland Rd and Tall Cedars Pkwy, we're trusted by neighbors in Conklin, South Riding, Oak Hill, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

I rented remotely and when the office was closed, which is most days, and was told unit would be…read morezip tied and a lock would be inside. Neither was true and had to walk around to find a unit to open and take their lock. The entrances to storage aren't all behind the gate either. When coming back for a second drop off, a strange man pulled up and asked if we needed a ride. I don't feel safe going into this unit by myself either. I called during a time when they were supposedly open to voice my concerns about all of this. No one answered the phone and a week later, no one has called me back. I will probably try to find another location.

I've never left a negative review before, but I feel it's important to share my experience. The…read moremanager at this storage facility was extremely unprofessional. Instead of helping resolve a simple issue, he raised his voice and spoke to me in a rude, sarcastic way. Every interaction I've had with him has been dismissive, eye rolling, talking down, and treating me as if I were a child. During my most recent visit, the situation escalated to the point where I left shaking. No customer should ever be screamed at or made to feel that way. This is not the kind of service anyone expects when they are paying for storage. I hope management takes steps to address this behavior, because customers deserve to be treated with respect.

I can give this facility 5 stars just because of the employees, who are very friendly, answer your…read morequestions with a smile, (although they've heard them 1,000 times), and actually act like they care about you as a customer, as well as caring about the facility. Asphalt is always clean, that's hard to say about many other facilities. Even on windy days, it's apparent that they keep up with the "housekeeping". All units are accessible with a large truck, and the facility is close to the highway, yet feels safe. It's directly in line with approach at Dulles airport, and that's awesome. Take the opportunity to meet the manager, she's very nice and friendly. Reliable place with customers, (several of whom I've met) that seem to be happy with their experience.

Best storage unit ever! 24 hour access and the friendliest staff around! Electricity is available…read moreat every unit. The units are huge and the rates are more than fair! The yard is huge and there is plenty of room to move stuff in and out whenever need be.

I shopped for a few quotes in nearby locations in the area and ultimately chose Public Storage for…read morethe following reasons: Location: It is closeby and also happens to be by my preferred dry cleaners. Price: They had a $1 for the first month and 15% monthly discount deal if you booked online. However, when I called they had an even better deal of 50% off the first month and a 25% off monthly discount plus taxes/fees/add-ons of course. Facilities: It's new. It's clean. It's secure. Service: I received excellent customer service here both face-to-face and over-the-phone. They were knowledgeable of their services and explained all the necessary details about renting out a space. They also provided much feedback about their facilities. They were prompt, friendly, and incredibly helpful during the sign-up process as well as during my first visit to check out their facilities. In addition, Public Storage has been around for years and is a reputable storage company which also helped to convince my overall decision to rent out a unit from them.

I needed a climate controlled storage solution that could meet my needs. Just when I was about to…read morelose hope, I found one at this facility. I booked it and have already begun using the space. The facility is clean and it is easily the best choice that I made in choosing this location. I received a follow-up call from the manager, Brittney, who was incredible. She was very knowledgeable and assisted with my reservation. I appreciate Brittney's leadership and how she takes pride in ensuring her facility is the gold standard.

Great space; bad customer service!…read more Storage was good for four months and then the rent increased without warning. The agreement states that the owner must provide written notice of any price increase. AFTER they increased my rent and charged an additional month, without warning, I was informed that I can no longer practice drumming. I sent multiple emails and left multiple voice mails and never received a response. I request clarification regarding two matters that have recently arisen with my storage unit but never received a response. Issues in detail below. First, the January billing amount increased from the usual $96 to $153, representing an approximate 50% increase. This change was made without the required 30‑day written notice outlined in Section B of the rental agreement. To date, I have not received any written communication explaining or authorizing this adjustment. Second, my son and I were verbally instructed to discontinue playing drums during office hours. No explanation was provided, and there is no language in the rental agreement that prohibits musical instruments or the playing of instruments. After reviewing Section A, I found no terms that relate to or restrict this activity. I respectfully requested written clarification (multiple times via email and voicemail) regarding both the billing increase and the basis for the verbal instruction concerning drum use. There is, and was, NO response on how these matters can be resolved in accordance with the terms of the agreement.

Very easy to rent. Everyone was very polite, professional and to the point…read more We rented two units close together which cost us less then one unit elsewhereWe are between houses and found the furniture fil well. Their units are a very good value

I rented a storage unit from CubeSmart in Ashburn, VA. but decided to move out because of their…read morelate payment policy. My unit was locked after being only 5 days past due, without any notification. This made it very difficult to access my belongings and caused unnecessary inconvenience. The facility itself was clean and secure, but the lockout policy and lack of communication caused significant issues. Anyone considering renting here should be aware of this policy before making a decision. Security Public storage is more customer-friendly and is right next door. Rosalyn Wright

Very poor customer service. The contract is designed to extort your money if you give back the unit…read moreearlier allowing the company to double dip on patrons. The Manager of this store in particular does not care about the patrons. Take your business elsewhere. CubeSmart used to be a good company before the COVID-19 pandemic and they are constantly raising their rent now when nothing has changed. Any manager that hangs up on a customer citing they can't do anything for you when they offer promotions all the time on their website needs to be reevaluated by the corporate leaders.

Manager, Sahar, did an excellent job in helping me get a larger unit. Units are delivered clean…read more You're going to get great customer service here.

Used this unit to store my classroom stuff. The staff was so helpful and friendly. Super easy move…read morein and move out. Highly recommend!