Ladies at the Extra Space facility were very accommodating. They worked with my needs and made it happen. Gina read more

They have very nice staff and easy on boarding. Love the clean facility and the reassurance :)

Chris was awesome and provided great customer service!! Went out of his way to help! Great facility. Safe and secure!

They made the move in and move out process very easy! It was hassle free and the staff was very helpful. read more

Great place for storage. No issues at all with my items. And the customer service is great. Highly recommended.

Thanks to Azucena, she is the best of the best, so professional, so kind and beyond, even though was raining she took her time to explain everything in a very positive and professional manner... we need more like her ...Venga dii hayy!! read more

Very clean facility, great staff and enough parking for my needs. You can't miss the bright colors of the storage facility. Thank you much.

Terrible experience 10 days after checking on my property I come back and all my things have been ransacked. there's no cameras by my unit. staff could only help so much, hate that this happened to me. this is the last thing I needed while moving. it's disgusting to think my daughter's things are missing read more

Had my storage for a few years, place is always super clean and the staff has anyways been great! Suzanna is an absolute pleasure to work with. I 100% recommend this place. read more

Excellent customer service with Azucena! Very helpful and friendly, explained everything clearly. Highly recommended

This location is amazing! Very informative, kind, and can really connect with their customers. Very much looking forward to continue my business with them! read more

Friendly and courteous sales clerk. Explained all the procedures for the storage facility.

Excellent customer service and quick responses made this purchase easy and not as scary as it could've been

The other the day I stopped in just looking for a quote on a storage unit, but Jessica helped me make up my mind pretty quickly and ended up following through with them! Jessica helped make the process easy, smooth and extremely efficient for me! She provided amazing service! I couldn't recommend any higher! Thank you! read more

I love this place!! I've used Extra Storage space on 14750 Foothill/ Fontana CA twice now. The facility is always clean and safe. The Staff is amazing. Azucena and her staff are amazing, always friendly, and available for anything needed. My experience was so great that the 2nd time I used them again, even though I moved to Redlands Several miles away. I trusted my stuff would be safe and I appreciated the staff so I would make the commute. The first time I used extra space I dealt mainly with the office staff in setting everything up, this time I had their support but was directed to online options to make things easier. I set up my acct and locked in my unit online. Also made payments and scheduled move out online. It was so simple and every time I had any questions or concerns Azucena, and her staff were available to answer my questions. I even got a follow up on every call or request asking how things went if there was anything else needed just checking on me. This company is very professional and the perfect example of superior customer service!! This month April 2022 I just closed out my unit because I built myself storage, but if I ever need storage again, I will drive to this facility because it is the one best in inland empire. Thank you!!! read more

Fast and easy. For my quote and locked within the same hour. And to the gentleman who helped me major crocodile Dundee vibes. Plays no games says it how it is and helps you out a lot. read more

Don was great to work with. He was knowledgeable, courteous, very professional and always answered all of my questions. Even when occupied or away from the office computer, Don always returned my call with his full undivided attention. Great customer service! read more

George was very nice and accommodating. Explained everything clearly. I would recommend this facility. read more

Very friendly staff and they are so helpful. We were having trouble on a Sunday and they came out and helped us with a smile on her face. I will most definitely rent again. read more

I had move all my stuff inside without any hassle and all paperwork matters was fast. Good job Extra Space!

Azucena took care of me and explain everything in detail. I'm glad I choose Extra Space Storage. Staff is great.

This is the worst place ever!!!! I rented this storage beginning of July in about Oct I needed something from my storage it was filled with rat droppings when I called and complained GEORGE(the manager) said "they had never ever had a rat problem before" he was Insinuating that I had brought the rats with me after calling Corp all they can do is offer me a free month my stuff is ruin my couches my table all my stuff smells nasty I had to get rid of half my furniture they didn't care to help or offer me a another space very rude dishonest and disappointing place DO NOT COME HER read more

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worst storage ever! went to go remove all our belongings out the storage and when we opened it all of our belonging had rat shit everywhereeee like i mean top to bottom it was so disgusting! i literally threw up all my couches and belonging smelt nasty stains from rat piss and holes dont leave ut stuff herr worst place ever read more

George the manager was friendly and very helpful. I had an excellent experience and would definitely recommend this facility. The property is very well kept and conveniently located. read more

This storage place is nice clean and convenient. They were very helpful in assisting me with the space I needed as had more than I thought. George and his assistant/partner i, think her name is Rachel are very cool... read more

Overall the place was clean and the service was great. Only thing I didnt like was that there is no air conditioning in side the units.

This facility has gone downhill under new management. I have stored my fifth wheel here for 14 years. The electrical dolly is always dead when we come to return our fifth wheel. This is the third time and six days later its still dead! Why bother paying $200 a month for something you can't use!!!!! read more

The customer service and professionalism was amazing!!! Jessica De LaCruz made me feel at home and was extremely courteous when dealing with me. She made me understand the whole process and ensured I received a good unit. This location is very neat and clean and I would recommend this place to anyone. Easy move-in process.. Please do not hesitate, call Jessica or George and schedule your visit/appointment!!! You wont regret it. read more

great price... great service. clean facility . George is friendly and answered all my questions. I've have rented in other places and at this moment . this is the best. read more

DO NOT GO HERE! Liars!! And theft!!! I recently moved my things here, and with two months I had all my stuff stolen out of my storage. Management did not do anything but give me a free lock, when I asked how long my unit was without a lock they did not know. They only have cameras at the entrances not on all the units. They even told me there has been many break ins lately. In my opinion this was an inside job. read more

When we first called about the unit, we were told the ceilings were 17' high, come to find out they are only 12' high. They really tried to push the insurance and told us it was REQUIRED, when in fact they later they let us waive it. {after much complaining, and questioning whether this was even LEGAL} Then after just being their 4 months, we just got a price hike of almost 10%. Which by the way is over 26% of what they are currently advertising the same unit for now. Unbelievable!!! We are already looking for another unit. I regret moving in this storage facility, it has been one headache after another. Though I will say the staff has been nice and the unit is clean. They also have gate hours until 10pm, which we loved. But if you go to their web-site they have all 5 star ratings, but if you notice no ratings since 2012. Which given the plethora of complaints on other sites, and if you go to Consumer Affairs site there is TONS of complaints with the same issues of bait and switch and other unfair and questionable policies and procedures. Read here first... http://www.consumeraffairs.com/movers/extra-space-self-storage.html So is it believable that they only have 5 star reviews on their web-site, and not one review in TWO years? And when I look at how to post my review I don't see a spot anywhere in which I can post a review. Which leads me to believe they are all made up by management or staff. read more

Great customer service and clean facility! Peace of mind that my belongings are safe. Thanks extra space storage!

i went online and made a reservation for a 5x5 unit and called myself and spoke to a rebeca and lety as i'm on the phone with them discussing fees and details like hours of operation another person walks in and lety rents them out the very unit i was on the phone getting details for and getting ready to come in and reserve!!! i also went online and reserved the unit myself personally using my email and cell phone number and rebeca starts telling me on the phone how i have to have to pay $15 more on top of the $40 every month to insure $500 worth of crap i am storing in a 5 by 5 unit. this place is shady and its methods of operation are very questionable and they treat potential customers like crap! they should be ashamed about lying to existing customers and potential customers and forcing them and coercing them into buying their insurance. You don't have too!!! There is no law that states that!!' Your homeowners insurance policy covers it already!! They just want to make more money off people!!! Guess what?? I rented a space at a different place and I pay not no monthly insurance! They lie! read more

I have rented with Extra space before the management is helpful and friendly. The storage units are exactly as advertised. They are clean and some are air conditioned. My only concern is the gate. For some reason it take a long time to get started, it is my only issue. read more