I made the mistake of returning my truck to another location. The manager at that location called…read moreme the next day to warn me and even offered to allow me to pick up the truck and return it to the original location to avoid a fine. However, I was called 5 minutes later and was told I was going to be punished for not taking it to the original location. I was then told my issue would be escalated, but it's been two weeks and I haven't heard anything from anyone. I've been using Uhaul since 2000. I understand I made a mistake. I was given a chance to correct this mistake. The person that charged me didn't even have the courage to call me, and used another manager to give me the bad news. I'm never giving Uhaul my business again.

Have used them twice. never a problem or a hassle! Truck was waiting when we got there and easy…read morereturn of the truck

Jane and the team were the best of the best, especially for helping to downsize after a lifetime in…read morea home. Compassionate, thorough, proactive, detail-oriented, and incredibly helpful. My family and I could go on and on. Worth every cent. Services: move management, packing, unpacking and organizing

We used Moyer to place furniture, unpack boxes & put away everything before we moved in…read more The crew of three women did a terrific job, fast, careful, neat & logical. Made the move so much easier for us. They asked for detailed info about furniture placement & that we label the boxes as to where the contents was to go which made it easier for them. Took them a long half day for a two bed, two bath apartment.

The person who completed my initial assessment was Diane Linville. The moving coordinator was…read moreStephanie Miller. I have worked with United Vanlines/Perry Moving twice. Once from Indiana to Baltimore City, and the second from Baltimore City to Michigan. The first time I moved with them, the moving coordinator I worked with was very communicative, checked in with me throughout the moving process (including when my items were being picked up), and was conscious of my anxiety levels. The second time I moved, I needed to contact Stephanie to remind her of upcoming deadlines, follow up with her when she said that she would get back to me and failed to do so, and was also unprofessional at times, uttering profanities like "retarded" in reference to the move itself when on the phone with her. What's more is that one of my inventory items never even arrived to me. They launched an audit to find the lost items but came back empty, so I guess one of their workers just walked off with it. The pay out on the audit also was less than half of what the items were valued at. Some of the items that were lost can't be replaced. Like how does something just walk off? You're a moving company that specializes in moving things, and you're one of the most expensive brands in the market with guaranteed service. On a positive note, the people who picked and dropped off my belongings were very professional, on time, and handled everything like glass. Don't think I'll work with Perry again.

This has been, by far, the worst experience I have ever had with a moving company…read more The problems started the day before our scheduled move. The company called to tell me they didn't have a driver and wanted to postpone the pickup. I explained that our flights were already booked for the following evening and that postponing was extremely difficult. Nevertheless, at around 6:00 PM that evening, they emailed to say they still couldn't find a driver, essentially forcing us to delay the move. We had no choice but to reschedule our flights, incur additional expenses, and postpone our travel, all because the company failed to honor its commitment. We had also made it very clear that the movers needed to arrive no later than 8:00 AM on the new date because carpet repair technicians were scheduled for 8:30 AM and a professional cleaning crew was arriving at 11:00 AM. The company assured us they would arrive by 8:00 AM. Instead, no one showed up until after 9:15 AM. The delay forced our contractors to wait, resulting in additional charges. The most upsetting part happened during loading. Our daughter's viola, worth about $4,000, was accidentally loaded onto the truck. Because it is a delicate wooden instrument that can be permanently damaged by prolonged exposure to summer heat, we immediately asked the crew leader to retrieve it. He assured us that once the truck reached the warehouse, they would unload it, locate the viola, and ship it to us via FedEx. We trusted his word and allowed the move to continue. Six days later, the shipment still has no driver assigned. Despite multiple phone calls and emails explaining the urgency, the company has refused to retrieve the instrument or expedite the whole delivery. They even told me that the crew leader's promise "doesn't count." Meanwhile, the truck is sitting in extreme summer temperatures, putting our daughter's instrument at serious risk of irreversible damage. Today, they stopped answering my phone calls altogether. Instead, they replied an email by telling me to contact United Van Lines about its delay policy, effectively passing the responsibility elsewhere instead of resolving the problems they created. My family has been patient, cooperative, and reasonable throughout this process. We rearranged our travel plans to accommodate the company's scheduling failure, yet they have repeatedly failed to keep their promises or communicate responsibly. I am a professor and clinician who cares for cancer patients. In both my professional and personal life, honesty, integrity, and keeping the promise are fundamental values. It is deeply disappointing to experience such poor communication, broken promises, and lack of accountability from a company entrusted with transporting our family's belongings. By now, I still have no idea when our household goods will arrive or what condition they will be in. If you're considering this company, I strongly encourage you to think twice. Based on my experience, I cannot recommend them.

First things first: I DID NOT USE PMS' MOVING SERVICES. I do not know the owners of this company,…read moreor anyone who has ever used them. I found them through Yelp! and did consider using them. In the end we opted to go with a company with a little more of a solid reputation, just for our own personal peace of mind. Our move is not a cheap one, and when turning over all of your earthly possessions and a chunk of your savings, you have no choice but to err on the side of caution. That being said, Jamel was an absolute delight to deal with. He spent 2 days corresponding with me about our move, the inventory, and explaining every single penny we would be charged. I cant say enough positive things about his professionalism and customer service. Unfortunately for PMS, I am not much of a gambler. If you are, and are willing to give the new kid on the block a shot, you should call Jamel. Jamel, thank you taking the time to provide me with such a detailed quote. I do wish you the best of luck with the future of your business.

This company moved my belongings today from northern Maryland to the Philadelphia suburbs. They…read morewere very professional! They had a four person crew, carts, packing supplies, and a huge truck. They were also fast once on location. What I really appreciated, though, is that they were all very friendly and polite. Most movers I've hired have been quiet and grumpy, but this company just has a great attitude. Also the price was very competitive! Very satisfied!

I have a real estate team in the DMV. We sell over 80 homes a year. I highly recommend Dragan and…read morethe team at Zip. My clients have been very pleased with the white glove service and careful approach. If they make a mistake and its rare, they fix it. This is the kind of business I like to work with!

Since they won't let me post a review on their website:…read more An awful experience with this company, would not recommend - especially for military deploying overseas. I've had multiple issues which included them mistyping my zipcode so they attempted to pick up my stuff from the wrong address, ignoring my request to automatically charge me for any payments as I would be overseas and have restrictive communication (and when I finally got a hold of them when I saw a building of past due payments, they had the nerve to say they just need a verbal confirmation to charge my card.. when I had done so on two occasions), and finally they delivered my homegoods to my new address WITHOUT confirming a time when a free days prior they told me to be rest assured they would... so my stuff was delivered to a existent apartment unit. Their customer service side of the house is terrible that included poor judgment and no apology. This all happened earlier this month and I told my coworker and leadership to stay look for a different company.

Charm City is the best for moving services. The office staff is very responsive and updated my…read morequote as we packed boxes and moved some furniture. Make sure your distance is accurate, as that greatly affects your price. The team who moved us were efficient and fast but didn't take risks that damaged items. They took our narrow street in stride and got us out of one house and into another in 2 hrs. I highly, highly recommend them.

Honestly I was going to do business with them but I found their prices to be outrageous I lived at…read morethe time in Gwynn Oak MD 21207 and I was going to be putting a couple of plastic containers about 4 total and about 4 additional boxes too which everything was downstairs ready and packed up to the storage unit that like 5-10 minutes away ( NO FURNITURE) and the set price was 400.00 that's outrageous I actually was able to find way cheaper option I understand that they're a business but that's ridiculous for the distance and the number of idems I was requesting to be moved so in spite of the professional conduct which was good unfortunately based on my review in full I can only give this business 1 star ...