We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 5 Location: 4 Decor/ambiance: 4 Customer Service: 4 Super DUPER CLEAN!!!! This storage complex is super clean. The streets in between the buildings are spic n span! The entire grounds of the storage is neat and tidy. There is a security tower/office that guards the units. Its an acual apartment so someone is guarding your things around the clock. Great experience, great service!

I recently rented a unit. Ivie was very helpful and friendly. She answered all of my questions. I…read morewould really reckomend them. Alice Tant

First class storage facility. The workers are always courteous and accommodating. I've rented…read morethere twice and would return again if needed. I decided to release the storage at the end of the month but had to do it a few days later. They kindly prorated the fee for me. I appreciate that in this economy. Great value. Great service.

I needed a storage unit at the last minute and was frantically looking for a storage company…read moreonline. I chose Red Carpet Self Storage based on the proximity to my new residence. The man who runs the storage facility, Bill, was very professional, friendly, personable and was very helpful. I had called a few minutes before their closing time and Bill stayed on the phone and worked with me past their closing time to assist me in completing my order. The price was reasonable, very clean facility, well-lit after hours, clean bathroom for customers, and they had flatbed dollies in the halls for their customers to use. Bill also recommended to me their in-house moving company, Distinctive Moving and Storage, to move my belongings from the storage unit to my home garage. The move from the storage unit to my home garage was flawless. After dealing with a nightmare out of state move for months, it was a welcome change to work with Bill and not experience any issues whatsoever. Great example of top notch customer service. I highly recommend Red Carpet Self Storage!

Two stars only because of the nice facility and kind employees, but Public Storage continues to…read morebait and switch as well as the cable companies. They sign you up for a certain rate, and after three months increase it by about 30-40%... within two years you are paying double. If you go online, you can find the original rate, at the same location, for the same size unit... book it ONLINE. I then called to ask if I could save everyone the time and effort to keep my same unit - NOPE. I booked it, at half the price ($130/month down to $59) and spent 45 minutes moving my stuff down the hall to another locker. Three months later and the cost is already going back up to $83... They don't advertise this as an intro cost... and they won't let me pay for an entire year at the original agreed plan. Trash company, until someone proves me wrong.

Mareshah was great!!!!! Positive, smiling face and joy for customers goes a long way. I'm so…read moregrateful I had the opportunity to work with her. If anyone needs a unit....please stop by and ask for Mareshah. She is the best!!!!

When in a pinch, this spot really came through to provide me a U-Haul when I couldn't get one…read moreanywhere else. I was lucky enough to find them on yelp while searching for U-Haul. The service at the front desk was decent, but what can you expect. The U-Haul was clean, the pick up procedure and operation was easy, and the return policy was great as well.

Save yourself a headache and go elsewhere!…read more Some of the worst customer service I've ever experienced! I would leave zero stars is possible. The person who "helped" me was Kine. I use that word very lightly, because he wasn't helpful at all. It took over 30 mins to pick up the truck that I had reserved online. He was completely rude and wasn't in a rush to help at all! Coming here, you better not be in a rush, because he moves at his own pace. Not only was the gas tank empty (contract said it was 3/4 full) but I had to go inside and grab my own dollies that we supposed to be in my rental. Then later that day I called to get some questions answered and he was completely rude on the phone. I will never use this place again. There are way too many other places around, that want your business!

Denitra helped me with a unit and her customer service was A1. I was going to look around but due…read moreto her helped I got a unit on the spot. If your looking for a storage unit this facility is amazing

These rates are only to get you in the door. What you see is not exactly what you'll get unless you…read moreplan on moving out in three months. We took this unit because it was $26/month. It did not mention anything about introductory offer or promotion. We received a message in the mail stating they are increasing my rate to $55/month. No, that's not good business. We are moving out stuff to Ample Storage. The move-in was great and the manager was awesome. Unfortunately, this is where it stops. The "secured" door was broken every time I visiting. Luckily, there are so many units in there one can't know where the value resides.

Seems good to me! I enjoyed working with the lady in the office to learn about the options and get…read moreset up with a lease. She was very nice to deal with, especially compared to the other place I went. The unit was perfectly cleaned out. The lock is included. The price was cheaper than the other places nearby. I would recommend this place above the others in the area.

Brassfield Self Storage was the least expensive of all the self storage options in South Durham…read morewhen I checked around. The facility is only a few years old, and is very clean and uncluttered. The person who rented me my unit was well informed and professional, showed me the 24-hour monitoring service, and explained that each unit not only has a lock, but an alarm that is deactivated when you use your code to enter the facility, and re-activated when you use your code to leave the facility. I was also able to use their big truck for free to move in my things. Simply put, I've had a good experience with them.

Goodbye old home. Hello new adventures!…read more Shout-out to Trosa Moving and Storage. https://trosamoving.com/residential/ We have moved quite a few times and these guys (all seven of them--plus a few extras they pulled in for the very swift and efficient unload) were exceptional: respectful, cheerful, working with hustle even in extreme heat. They were a coordinated team with a crew leader who was honest and quick to point out points of damage. (Thanks, Michael!) They moved our household contents as well as two home offices and a storage unit containing 50+ years of career detritus! Not only that, their estimate was the most realistic (not the lowest) we received (Thanks Barry!) All in all, we've moved 9 times and this was the biggest and the best move we've ever had!

This crew of amazing gentlemen moved my 90-year-old mother's belongings in efficient and record…read moretime! They were polite and careful with all her belongings and provided a quality experience for a great price! No need to look elsewhere. Book this amazing team!

I had a great experience with Shari at Public Storage (Durham - 70). She was incredibly helpful,…read moreanswered all of my questions, and took the time to show us the unit so we knew exactly what to expect. On top of that, she was very friendly and easy to talk to, which made the whole process feel effortless. Customer service like this is hard to find these days--definitely recommend!

i had an awesome customer experience with Kayla and Frances. They answered all my questions and was…read morevery attentive to my needs. Thanks for great customer service!