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    Prime Storage

    3.2 (5 reviews)
    Open 10:00 am - 6:00 pm

    Services - Prime Storage

    Self storage

    Vehicle storage

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    2 months ago

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    1 year ago

    Best storage place by far,was truly put to the test while, and a big thank you to the staff!!! Felix M.

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    4 years ago

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    Extra Space Storage - Exterior Units

    Extra Space Storage

    (9 reviews)

    BUYER BEWARE on Internet Rate! Just be prepared if you move to this storage facility and signed up…read morefor the internet rate, it won't last. I was increased 80% after 3 months, and over 100% after the next 9 months, very disappointed as it was a huge move for me. While the facility /climate control is very nice and most of the time very clean, staff is pleasant (but no response from after hours when called), the pricing has been very bait and switch.

    I'm leaving 2 stars specifically for the cleanliness, accessibility, and the courteous staff…read moremembers. However, buyer beware! I booked a unit in March, paid $113 initial fees and first month with the assumption my bill would be $70/month. I was charged $70 for April, May, and June. Then my bill for July was a whopping $130 for a 5x10 unit. When I called, of course I got the runaround about "well in section 4 of your contract, it states it's month to month and we can raise prices at any time. You received a discount and now your price is still lower than market value" They claim to have sent me a notice via snail mail- which seems to me like a cop-out since all other communications are email (however this is apparently related to a random NC law?, or so they said) Either way, a price increase that's almost double what I initially signed up for with absolutely no communication that this might happen is really upsetting. As a small-business owner who lives in a studio apartment, I needed this solution for my business supplies and now will be canceling and moving all my stuff to a place that's more affordable. I was also told that "if you stay, prices will go up again around the 9 month period" which AGAIN, would have been nice to know up front. Not a good way to do business by roping people in and then skyrocketing the price just because they can. I do not recommend renting a unit here.

    U-Haul Moving & Storage of Chapel Hill

    U-Haul Moving & Storage of Chapel Hill

    (13 reviews)

    I was employed here with the company for quite a bit. I am incredibly disturbed by the treatment…read moreand unprofessionalism I experienced here while working at this establishment. The manager and other staff were often rude, drunk, high and most times aggressive while at work as I performed my job. After multiple attempts to resolve issues through communication I was yelled at, over worked and bullied. The customer service is very suspicious and often times leads to customers either overcharged or in some cases charging extra to cause hardship on customers. I highly do not recommend employment here or the purchase of any products. While I appreciate the opportunity, I was disappointed with the way I was treated and disturbed at the events that were unprofessional and very aggressive towards me in management approaches. This type of unprofessionalism made it difficult to do my job effectively due to the constant threats and mistreatment due to poor management. There are also roaches and rats at an alarming rate in people's storage units upon entering you see rat traps and I was a housekeeper constantly being told to work with extremely bad pesticides and I am currently five months pregnant. I hope the company will consider addressing issues as such in the future.

    DO NOT USE THIS LOCATION - THEY WILL ABANDON YOU…read more Zero stars. This U-Haul location committed multiple breaches of contract and left us stranded during a cross-country move. THE FACTS: * Reserved a U-Box WEEKS in advance for a critical moving date * Day before delivery: Text claiming "mechanical problems" - delivery CANCELLED * Called immediately: Promised a manager callback that NEVER came * Next morning: Story mysteriously changed to "you didn't answer our confirmation call" * We were literally ON THE PHONE with them during this supposed "missed call" * The "mechanical problem" vanished from their explanation entirely THE DAMAGE: This wasn't just an inconvenience - they nearly destroyed our entire cross-country move. The "manager" was utterly useless when we finally tracked them down. Their blatant lies and contract violations have forced us to pursue legal action. THE ONLY POSITIVE: U-Haul's corporate customer service tried to help, but couldn't fix this location's catastrophic failure. THE VERDICT: Currently pursuing legal action for breach of contract. Save yourself the nightmare - use PODS.com instead. They rescued our move with professional, reliable service when this U-Haul location abandoned us. This location doesn't deserve your business or trust. You've been warned.​​​​​​​​​​​​​​​​

    Prime Storage - selfstorage - Updated May 2026

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