Great customer service when needed. Clean site and very well lit. Easy to trailer my 24' boat…read morearound the lot and park and retrieve. Pricing is slightly better than surrounding storage areas on east side of Pittsboro. Highly recommend.

From the owner: We are exclusive indoor Boat RV and other types of vehicle storage facility, i.e. our facility is…read morenot shared between self storage and vehicle storage. We do not even allow any type of open air storage at our facility.

Chatharidge Self Storage is nothing fancy, but it's the cheapest storage near downtown Chapel Hill…read more It's family owned and the woman who rents out the units is incredibly friendly and helpful. Everything looks very secure, the storage units are gated and you need a special password to get in. I've had stuff stored here for about a year and it's just how I left it. I would definitely recommend this as a storage facility, the only negative is that it's not the closest to the college campus, but if you have a car or a truck it's not a big deal at all.

We live in Chapel Hill and needed a storage unit for a major renovation. We didn't know the number…read moreof months we needed. In the end, we had two storage units for 11 months. Without asking, they gave me a discount on the second unit and never a moment of hassle when I gave them less than two week's notice on moving out. Access is via a gate with a personal code and open during times convenient to us. With the unit being 8 minutes from Chapel Hill it is safe to say we lived out of those units for those 11 months. Convenient space with lovely people running it. Highly recommend!!

Storage is storage right ? Well, I have been pleasantly surprised with my 1st-time experience…read more Starting with the several different sales and staff I have interacted with and the convenience & cleanliness of the facility. I would recommend for sure.

Le'Ron, Brandi and Shernel were wonderful to work with. My intial interaction was with Le'Ron…read morethrough text from their online text to chat option. Then Brandi followed up with several texts and ultimately a call. I viewed the unit and the process was so easy to rent. I had the pleasure of closing the deal with Shernel who was patient, kind and had wonderful customer service. Thank you to all 3 of these individuals for making the process so simple and being patient with me .

I was employed here with the company for quite a bit. I am incredibly disturbed by the treatment…read moreand unprofessionalism I experienced here while working at this establishment. The manager and other staff were often rude, drunk, high and most times aggressive while at work as I performed my job. After multiple attempts to resolve issues through communication I was yelled at, over worked and bullied. The customer service is very suspicious and often times leads to customers either overcharged or in some cases charging extra to cause hardship on customers. I highly do not recommend employment here or the purchase of any products. While I appreciate the opportunity, I was disappointed with the way I was treated and disturbed at the events that were unprofessional and very aggressive towards me in management approaches. This type of unprofessionalism made it difficult to do my job effectively due to the constant threats and mistreatment due to poor management. There are also roaches and rats at an alarming rate in people's storage units upon entering you see rat traps and I was a housekeeper constantly being told to work with extremely bad pesticides and I am currently five months pregnant. I hope the company will consider addressing issues as such in the future.

DO NOT USE THIS LOCATION - THEY WILL ABANDON YOU…read more Zero stars. This U-Haul location committed multiple breaches of contract and left us stranded during a cross-country move. THE FACTS: * Reserved a U-Box WEEKS in advance for a critical moving date * Day before delivery: Text claiming "mechanical problems" - delivery CANCELLED * Called immediately: Promised a manager callback that NEVER came * Next morning: Story mysteriously changed to "you didn't answer our confirmation call" * We were literally ON THE PHONE with them during this supposed "missed call" * The "mechanical problem" vanished from their explanation entirely THE DAMAGE: This wasn't just an inconvenience - they nearly destroyed our entire cross-country move. The "manager" was utterly useless when we finally tracked them down. Their blatant lies and contract violations have forced us to pursue legal action. THE ONLY POSITIVE: U-Haul's corporate customer service tried to help, but couldn't fix this location's catastrophic failure. THE VERDICT: Currently pursuing legal action for breach of contract. Save yourself the nightmare - use PODS.com instead. They rescued our move with professional, reliable service when this U-Haul location abandoned us. This location doesn't deserve your business or trust. You've been warned.​​​​​​​​​​​​​​​​

Easy online rentals with instant move-in capability. Entry is simple with a phone App for the gate…read moreand storage unit. I can easily share access with my family members, so they can enter the storage unit when they need. Very convenient access 24/7. Nice clean, secure facility. Great new ownership and management. Highly recommend!

From the owner: At Premier Pines Storage we pride ourselves as the only facility in the area to utilize Smart Entry…read moreBluetooth technology with NoKe. All users access the facility through a Bluetooth app and all units are equipped with Bluetooth locks. We are current with today's technology by providing completely contactless rentals and move-outs. Customers have control of their account through an online portal where customers can update information, provide payment, schedule move-outs, or even rent additional space. Our 22,500 square foot facility also boasts a fully-wet sprinkler system, HVAC, motion lighting, pest control, digital security cameras, and NoKe lock alerts to notify users when their unit is unlocked. We strive to maintain a clean and well-appointed facility. We are continuously providing the most up-to-date technology and upgrades storage has to offer.

BUYER BEWARE on Internet Rate! Just be prepared if you move to this storage facility and signed up…read morefor the internet rate, it won't last. I was increased 80% after 3 months, and over 100% after the next 9 months, very disappointed as it was a huge move for me. While the facility /climate control is very nice and most of the time very clean, staff is pleasant (but no response from after hours when called), the pricing has been very bait and switch.

I'm leaving 2 stars specifically for the cleanliness, accessibility, and the courteous staff…read moremembers. However, buyer beware! I booked a unit in March, paid $113 initial fees and first month with the assumption my bill would be $70/month. I was charged $70 for April, May, and June. Then my bill for July was a whopping $130 for a 5x10 unit. When I called, of course I got the runaround about "well in section 4 of your contract, it states it's month to month and we can raise prices at any time. You received a discount and now your price is still lower than market value" They claim to have sent me a notice via snail mail- which seems to me like a cop-out since all other communications are email (however this is apparently related to a random NC law?, or so they said) Either way, a price increase that's almost double what I initially signed up for with absolutely no communication that this might happen is really upsetting. As a small-business owner who lives in a studio apartment, I needed this solution for my business supplies and now will be canceling and moving all my stuff to a place that's more affordable. I was also told that "if you stay, prices will go up again around the 9 month period" which AGAIN, would have been nice to know up front. Not a good way to do business by roping people in and then skyrocketing the price just because they can. I do not recommend renting a unit here.

Very clean! Their technology rocks, as far as the sign up for the space online, and the code they…read moretext to you to open the gate and doors. And they are super helpful. We called them several times on our move in day with questions, and they were very sweet. Great prices, too. Storage room was clean, and secure - and elevator access was easy and more than adequate.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.