1. Extra Space Storage

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    Chapel Hill, NC

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    Extra Space Storage

    2.4 (10 reviews)
    Closed • 9:30 am - 6:00 pm
    Updated 3 months ago

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    4 months ago

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    Emily S.

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    2 years ago

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    4 years ago

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    6 years ago

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    Emily S.

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    8 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    Two Men and a Truck Moving and Storage - China - destroyed by Two men

    Two Men and a Truck Moving and Storage

    (14 reviews)

    Tell your trucks not to park on the street causing dangerous conditions for ALL other motorists! As…read moreyour employees got out and spoke with the homeowner and got their situation figured out the rest of us had to drive in the on-coming traffic lane and pray we didn't get into a head on collision especially since the truck stopped ON A HILL. Next time if you can't figure out where to park your truck in 60 seconds or less (I was stuck for more than 5 minutes) move along to a safe spot and contact the homeowner and coordinate OFF SITE! The two men in the truck (driver and the passenger) were doing NOTHING to help all those stuck behind them. 3:10pm Holly Springs Road 3.1.24

    AVOID THIS COMPANY OR IT WILL COST YOU! What should have…read morebeen a straightforward one-day move turned into an absolute nightmare of broken promises, surprise charges, and a stunning lack of accountability. We were quoted $3,400 for a one-day move with two large trucks and a four-man crew--based on an in-person walk-through. Instead, they showed up with one truck and only two movers, who then had to call their management for help. Later, a 3rd person arrived with a small truck. Because of the company's inadequate resources--not ours--the job dragged into a second day. When I was notified of this by management mid-move, I clearly stated that this was unacceptable and that no additional charges would be tolerated. At the end of Day 1, they charged us $5,300--nearly $2K over the estimate. On Day 2, the crew abandoned the job and left behind multiple clearly labeled items. We were forced to rent a U-Haul and finish the move ourselves--at our own expense. Then came the final blow: they charged our credit card an additional $1,300 without authorization, notice, or explanation. When we repeatedly contacted management to resolve the issue, they dismissed our concerns. Their only excuse? "The estimate was off." The gap between the estimate and the final price is staggering. Is this incompetence--or is it their business model? Two Men and A Truck overpromises, underdelivers, and then CHARGES YOU FOR THEIR MISTAKES. Unless you're prepared to pay double what you were quoted, stay far away.

    Two Men And A Truck - Didn't put futon together correctly

    Two Men And A Truck

    (1 review)

    This was the eighth time I have had to do an interstate move. They are a little more stressful than…read morea neighborhood move. You have to KNOW what you packed and you n what box. Even if you label things clearly there isn't a mover on the planet that will follow the directions. Your only hope is that they are professional, nice, and willing to follow your instructions. I lucked out with this move. First, and I am NOT one of those who gets hung up on an accent, but it does help a great deal when the movers can speak English. Do not hate on me. I have nothing against immigrants. The more the merrier. But when you are moving your personal items from one location to another it helps when they understand. The two guys that showed up for my move shocked me at first. They were the thinest movers I have ever seen. I found myself worried for them as I had a lot of heavy items. The phrase "don't judge a book..." was thrown in my face as they were very tough and strong. They moved with a balletic precision. One took the upstairs, the other the downstairs (I felt bad for the upstairs guy as that's where the lions share was). Within 2 hours, the mess that was my apartment was cleaned out of boxes and furniture. This didn't mean they weren't careful, they were that professional. In between trips we all joked around keeping it light. When we got to VA, they were very quick with unloading the truck. This however is where they lost a star. There was quite a lot of stuff they brought that I had put to the side as I didn't need it. Additionally, they didn't put one of the pieces of furniture together correctly or follow my instructions on how I wanted it. It was a tiring and confusing day. Additionally, they must have left one of my pictures on the truck as it's missing. Same with my microwave that I kept bringing up. Oh well. Each move presents it's challenges and expenses. Speaking of expenses....this was the cheapest move to date. I was very happy with the final cost. All in all, they worked hard on a confusing move. I just wish they unwrapped some of the furniture before leaving!

    Extra Space Storage - selfstorage - Updated October 2026

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