Look elsewhere. Unprofessional times a million. Not a clue what real movers do. Jaw on floor bad.read more

I just really want to say how thankful we are with Kell and Angel for the great job they did for us…read moreon Saturday out of the Durham location ! I couldn't ever get the QR code to work but hope this finds it to their management team. My mother has moved out of state to be with more extended family for a better support system. My father passed away unexpectedly and suddenly in 2017 and as most can imagine, we really never recovered. It also caused everyone to procrastinate going into his shed where he had a workshop that he did excellent woodworking pieces, stocked his shop in fuquay with these items, and learned tricks of the trade from his father. This was email was his happy place. There was also a lawn shed and my mom's shed on site. - All were kept up nice from outside but 1000% full of my dads tool, pool accessories, lawn equipment to odds and ends for storage!! After my mom moved out of state, a little in a quick manor, especially when it was to hard to kind of open Pandora's box of mixed emotions... the sheds stayed closed for others to handle on her behalf once she was gone. Fast forward several months after she left ( I think many can relate) it was starting to affect the sell of the house. I reached out to this company, received the quickest response and truly picked my day and time. Communicating. Expecting to just get a quote and hear something in a few days, Kell said oh no, if you are good with quote, we can come back if you prefer or we can get started now. Both Kell and angel were kind, respectful of the situation, and moved fast and methodical. They gave so many options for payment to make sure it was as stress free for my mom who is out of state as possible. We knew it was going to be a lot, but they didn't even show the slightest bit of annoyance for the mess. They answered any questions right away, carried everything with care and nothing was thrown away. Knowing that these items would get a chance to be sold or giving or used by others that my dad worked so hard for and not just wasted and rot in a landfill made me smile knowing my dad would be so pleased. Kell said we just need 1.5-2 hours max. At 2 hours and 10 minutes, this huge truck was busting at the seams!! Like i said, 2 sheds were empty, the 3rd had probably about a little less than 1/2 of the super bulky and heavy items. What was left is super easy for us to finish up and feels doable. I can't say enough about how hard these two worked, their professionalism, quickness and efficiency! We would be pleased to be able to use them again! TOP NOTCH FELLAS!! Crystal Kidd

AVOID THIS COMPANY OR IT WILL COST YOU! What should have…read morebeen a straightforward one-day move turned into an absolute nightmare of broken promises, surprise charges, and a stunning lack of accountability. We were quoted $3,400 for a one-day move with two large trucks and a four-man crew--based on an in-person walk-through. Instead, they showed up with one truck and only two movers, who then had to call their management for help. Later, a 3rd person arrived with a small truck. Because of the company's inadequate resources--not ours--the job dragged into a second day. When I was notified of this by management mid-move, I clearly stated that this was unacceptable and that no additional charges would be tolerated. At the end of Day 1, they charged us $5,300--nearly $2K over the estimate. On Day 2, the crew abandoned the job and left behind multiple clearly labeled items. We were forced to rent a U-Haul and finish the move ourselves--at our own expense. Then came the final blow: they charged our credit card an additional $1,300 without authorization, notice, or explanation. When we repeatedly contacted management to resolve the issue, they dismissed our concerns. Their only excuse? "The estimate was off." The gap between the estimate and the final price is staggering. Is this incompetence--or is it their business model? Two Men and A Truck overpromises, underdelivers, and then CHARGES YOU FOR THEIR MISTAKES. Unless you're prepared to pay double what you were quoted, stay far away.

Tell your trucks not to park on the street causing dangerous conditions for ALL other motorists! As…read moreyour employees got out and spoke with the homeowner and got their situation figured out the rest of us had to drive in the on-coming traffic lane and pray we didn't get into a head on collision especially since the truck stopped ON A HILL. Next time if you can't figure out where to park your truck in 60 seconds or less (I was stuck for more than 5 minutes) move along to a safe spot and contact the homeowner and coordinate OFF SITE! The two men in the truck (driver and the passenger) were doing NOTHING to help all those stuck behind them. 3:10pm Holly Springs Road 3.1.24

Their quotes are inaccurate and outrageous!!! They quoted over $1700 for a move they said would…read moretake over 7 hours and about 10 minutes of driving time!!! The quote was to move 2 - 10 x 10 storage unit contents with a washer and dryer, 1 queen bed, 2 kayaks, 2 end tables a kitchen table, 1 sectional sofa and around 20 boxes. I moved it all in 1.5 hours with a few college kids and a uhaul rental; it cost me only $40 for the truck and $100 each for 2 college kids!!!

This is definitely not an ordinary review. "Movers Who Care. " this is absolutely true. I did not…read morehire them to move me well not initially anyway... You see the gas station around the corner from my house was out of gas as was another one on my way to work on Wendover. Finally I get to Sam's Club and get ready to fill up only to find out that as of three months ago you have to be a member to use their pumps. Well I got back in my car knowing that Great Stops is the next gas station on the way. For the first time in my life I ran out of gas in the middle lane on Wendover Avenue. I got out to push to the side and another driver finally stopped to help as did the 2 gentlemen from "TWO MEN AND A TRUCK." They started pushing and I offered to swap when safe. So we start pushing like we're trying to make the NFL Combine! Driver gets my car right into the entrance of the gas station. By the time the other mover and I get there, two more folks have it to the pump. I fill up, bring them round to their truck, and off we all go to work. Talk about living up to your company name and motto! Well I hope not to have to use them in the future for any type of move whether it's my car or my home, if this is the attitude and helpfulness, I have to recommend them with five stars and I will be eternally grateful for them helping me to my safety.

Our things were treated like it was nothing. We have gone through everything and still cannot find…read moreitems. They broke so many items that had been bubble wrapped. One of our TVs was broken, cord missing from the other. They broke furniture and were very careless with our property. They would not use any protection for our floors when bringing in heavy items on a hand truck. Things that were wrapped and initialed, that was supposed to be unwrapped only in the presence of the owner, were unwrapped and placed in unknown places. The company refuses to deal with our losses. The workers were very disrespectful to us. I guess they thought since we were just 2 women, they could do what they wanted to, and treat us anyway. I would never recommend this company to anyone. They don't even deserve a one star rating.

We recently moved from NC to VA and hired them for the job. Karra from customer service could not…read morehave been anymore kind or helpful. She was amazing. Our moving team was also fantastic. They took care of our belongings leaving NC and into our new home in VA. They moved with efficiency and took extra care not to damage our belongings or walls. We were given a more than reasonable and fair quote. I can't recommend this company enough!

This was the eighth time I have had to do an interstate move. They are a little more stressful than…read morea neighborhood move. You have to KNOW what you packed and you n what box. Even if you label things clearly there isn't a mover on the planet that will follow the directions. Your only hope is that they are professional, nice, and willing to follow your instructions. I lucked out with this move. First, and I am NOT one of those who gets hung up on an accent, but it does help a great deal when the movers can speak English. Do not hate on me. I have nothing against immigrants. The more the merrier. But when you are moving your personal items from one location to another it helps when they understand. The two guys that showed up for my move shocked me at first. They were the thinest movers I have ever seen. I found myself worried for them as I had a lot of heavy items. The phrase "don't judge a book..." was thrown in my face as they were very tough and strong. They moved with a balletic precision. One took the upstairs, the other the downstairs (I felt bad for the upstairs guy as that's where the lions share was). Within 2 hours, the mess that was my apartment was cleaned out of boxes and furniture. This didn't mean they weren't careful, they were that professional. In between trips we all joked around keeping it light. When we got to VA, they were very quick with unloading the truck. This however is where they lost a star. There was quite a lot of stuff they brought that I had put to the side as I didn't need it. Additionally, they didn't put one of the pieces of furniture together correctly or follow my instructions on how I wanted it. It was a tiring and confusing day. Additionally, they must have left one of my pictures on the truck as it's missing. Same with my microwave that I kept bringing up. Oh well. Each move presents it's challenges and expenses. Speaking of expenses....this was the cheapest move to date. I was very happy with the final cost. All in all, they worked hard on a confusing move. I just wish they unwrapped some of the furniture before leaving!

Removed, so I'm putting my review back…read more Travis, Quan and Bruce The guys arrived 15 mins early and helped me pack 3 floors of "living" into a 26 foot truck. They also stopped on the way at a furniture store and picked up additional furniture. Drove to my new location and unloaded everything in less than 2 hours. Travis is an absolute professional and strategic in placing items in the truck to maximize usage. Bruce is a joy and charming as charming can be. Quan is an absolute gentleman and wrapped everything meticulously. These guys are awesome. I could not have made this move without them.

My wife and I chose Safe & Sound Moving Company for our move from Chapel Hill, North Carolina to…read moreAtlanta, Georgia. We chose Safe & Sound because of the company's stellar Yelp reviews and its average Yelp rating when compared to other moving companies in the Triangle. Safe & Sound seemed like a safe bet and I'm happy to report that it was. We moved from a two-bedroom apartment to a two-bedroom condo. We added on: (1) a stop to drop off furniture at my parents' house in High Point, North Carolina and (2) haul-away of some items in Atlanta. The total cost for everything was $4,075, broken down as follows: * 2 movers + equipment, loading in Chapel Hill (1 hour, minimum) - $155 * 2 movers + equipment, loading in Chapel Hill (0.5 hour, additional time required) - $77.50 * 2 movers + equipment, unloading in High Point (1 hour, minimum) - $155 * 2 movers + equipment, unloading in Atlanta (1 hour, minimum) - $155 * Deposit for travel and truck - $50 * Haul-away (junk removal) of double mattress, double box spring, bed frame, one standard dining room chair, and torchiere floor lamp - $125 * Remainder of balance for travel - $2,875 * Additional cost/payment - $182.50 * Tip for mover 1 - $150 * Tip for mover 2 - $150 A $485 total deposit was due upfront to secure the reservation. We asked for the movers to show up at a specific date and time. We paid the $485 total deposit 26 days in advance with a credit card. The rest ($3,590) was paid via multiple Zelle transactions after we arrived in Atlanta. In hindsight, I think I may have overpaid $50 because the $50 deposit for the travel and truck was included in our $485 total deposit. I believe that same $50 was included in the remainder of the balance for travel. In other words, I think the $2,875 above should have been $2,825, but I could be wrong. Also, in my stress and exhaustion from the move, I forgot what the additional cost/payment of $182.50 was for. It made sense at the time, when I signed the form ("Uniform Household Goods Bill of Lading - 35 Miles or Less") after the move was complete. I was just happy it was over and that my wife, the movers, and I all made it safely to Atlanta in three separate vehicles on moving day. I do think all of the costs could have been communicated more clearly in writing for our understanding. Money aside, as for the move itself, it generally went well. We scheduled a 9:00-10:00am arrival window for the movers. This was on a Wednesday. We were packed and ready to go at 9am. Unfortunately, the movers were delayed and showed up around 10:45am. They arrived in a 26-foot white Penske truck. It's my understanding they rented it that morning. While it was overkill for the amount of stuff we had, I believe it was the best available truck at the time. It looked new. The movers were Hamza (lead) and Sula. They were great. Very kind and polite. These were young guys in their early 20s. They both wore Safe & Sound T-shirts. They worked hard, quickly and carefully wrapping and protecting our queen mattress and furniture with stretch wrap and blankets, and moving all sorts of heavy boxes and miscellaneous items (e.g., my awkward and heavy standing desk system, computer monitor, office chair mat, torchiere floor lamp, vacuum cleaner) from our third-floor apartment with no elevator on a hot summer day. At the loading site, we treated them to cold Gatorades. It took them about 1.5 hours to do the load in Chapel Hill. We left Chapel Hill around roughly 12:30pm. Hamza ran the show. We made it clear which items were to be dropped off first in High Point and which items were going all the way to Atlanta. No issues there. My parents were very happy with Hamza and Sula's work at the unload in High Point. The two made it to Atlanta around 10:00pm and the unload in Atlanta took less than an hour. Long day. My wife and I made it to Atlanta earlier - around 7:30pm. Unlike Hamza and Sula, we did not stop in High Point. We wanted to get to Atlanta before them so we could get the condo ready for the unload. It worked out. Hamza told me they were going to try and drive back to Raleigh/Cary that night! Only one of our items, a shoe rack, was damaged. All things considered, not a big deal so I didn't bring it up. I can remember three other moves I did with three other moving companies and one item was damaged in each move. It happens. For the haul-away, I only mentioned the mattress and box spring. I added on the other items when I saw them in Atlanta. They didn't charge me extra for that, which I appreciate and must mention here. I sent the tips directly and individually to Hamza and Sula for a job well done. As for scheduling and payment, my wife and I communicated with Jaber (a.k.a. Omar), the owner of Safe & Sound Moving Company. Jaber was on top of everything and quick to respond via Yelp messaging, text messaging, and phone calls. Thank you, Jaber, Hamza, and Sula!

This crew of amazing gentlemen moved my 90-year-old mother's belongings in efficient and record…read moretime! They were polite and careful with all her belongings and provided a quality experience for a great price! No need to look elsewhere. Book this amazing team!

They were great! Picked up my donations fast and easy. Great strong, kind and polite young men.read more

I used bellhops service to move my apartment. I did not have a lot of stuff so didnt want to spend…read morea lot of money on full service movers which made bellhops a perfect fit. The whole experience right from gathering information to the actual move was very smooth. I received a call day before to confirm everything and they arrived 10 mins before time and got the job done! I would highly recommend bellhops to anyone who is looking for a small to medium scale moving.

Do not use this moving company! We were supposed to move Thursday morning. They call us 12 hours…read morebefore our move telling us they have no one available. They say they can move us to the next day, Friday. We say yes because we have no other options. Friday morning comes and Bellhop has moved our move AGAIN to a the next Wednesday without telling us. Husband calls and they just say they have no one available again. Do not use this company! Horrible company.

10 stars! I planned to be totally boxed up, due to spinal fracture I was not…read more Move was considerably more work, staff handled with grace, and the price was more than fair. Service with smiles, positive attitudes, and all arrived safely... highly recommend!

the business owner is a responsible guy with a work ethic. But be sure to inquire regarding which…read moreemployees are on your job. I got the one that refused to use the service elevator- literally refused. If you are in a building with a requirement that you use service elevators, I encourage you to let Chris know up front.