I called the number listed on the web site, I waited 20 minutes and no answer. So i decided to…read moredrive over to the storage area. I went in to look at a 8x10 and 10x10. I wanted to rent the areas , but I wanted to see them first. The lady at the desk said she was not able to show them. A few other customers before me walked out also. I said I want to see the size and secure one today. She said she did not have access???? Come on ..... if you work there you should have access . If they are having problems of an employee not having access what about the clients that want to get in to their storage area and are not able to gain access ? On to the next place. More than one storage places here. Very disappointed. How can you do business this way.

Storage is storage right ? Well, I have been pleasantly surprised with my 1st-time experience…read more Starting with the several different sales and staff I have interacted with and the convenience & cleanliness of the facility. I would recommend for sure.

Hello my name is Alexis Johnson Parker and I am trying to do what I can. I have recently lost my…read morejob and my transmission went out in my car and some recent health issues all in one. I am overly struggling and overwhelmed at this moment. I am not looking for a handout but I just know that it is a major struggle for me right now and I am doing what I can. it is hard trying to get ahead of all bills at once. I called trying to get some help with payments so that I will not lose my storage. My grandmother passed away and all of her valuables are in my unit. Please someone have some compassion and work with me to get caught up as it is very important for me not to lose my unit. these are unforeseen circumstances that I am going through and I am holding on to my faith that I will make it out of this stormy moment in my life. I am not a person that looks for handouts and would just need some time to get caught up with the payments for my units. I am a little over a month behind and my storage unit does now have a lien on it. I am trying my best but do not have any resources right now. please pray for me and pray with me as it is very important that I keep this unit until I am able to find a new home to store my belongings. Thank you. You all be blessed and stay safe out there, especially with Covid being back on the rise and pray over yourselves and family as well.

Extremely efficient. The property is well kept and I utilized the truck option which was just .99…read morea mile, extra bonus at that price!!!

I love these guys. They are great to do business with. They've spent a lot of money on good…read moresecurity so you can feel good about leaving expensive boats, RV's or vehicles. There's great lighting, plenty of cameras and computer tracking for every person who comes in 24-7, 365. If this facility is located in the area you're interested in, there's nowhere else to go. You won't beat these people or this facility.

no way I'd go back to this place, poor security, a paranoid, angry manager, do yourself a favor and…read morelook elsewhere, yes it's cheap but you get what you pay for! Renting here was the worst experience in business we've had in 40 years. Stuff stolen, manager always texting and or calling us about trivial stuff, stay away!

Slate Storage is located off Six Forks road. My boyfriend and I came in today looking for a storage…read moreunit. We were helped by Inga, she was amazing! Excellent customer service. She answered all of our questions. She also offered us coffee and tea, so sweet! This storage unit is climate controlled and well lit. Codes are needed in order to enter the facility, which is nice for a safety reasons. The facility is clean and has both dolleys and large service elevators too assist in the moving process. Another great feature to the facility- plenty of bathrooms!

The management is very helpful. They try hard to fit your needs of size, location and configuration.read more

First class storage facility. The workers are always courteous and accommodating. I've rented…read morethere twice and would return again if needed. I decided to release the storage at the end of the month but had to do it a few days later. They kindly prorated the fee for me. I appreciate that in this economy. Great value. Great service.

I needed a storage unit at the last minute and was frantically looking for a storage company…read moreonline. I chose Red Carpet Self Storage based on the proximity to my new residence. The man who runs the storage facility, Bill, was very professional, friendly, personable and was very helpful. I had called a few minutes before their closing time and Bill stayed on the phone and worked with me past their closing time to assist me in completing my order. The price was reasonable, very clean facility, well-lit after hours, clean bathroom for customers, and they had flatbed dollies in the halls for their customers to use. Bill also recommended to me their in-house moving company, Distinctive Moving and Storage, to move my belongings from the storage unit to my home garage. The move from the storage unit to my home garage was flawless. After dealing with a nightmare out of state move for months, it was a welcome change to work with Bill and not experience any issues whatsoever. Great example of top notch customer service. I highly recommend Red Carpet Self Storage!

Great people to work with. Reasonably priced for indoor storage. I would highly recommend.read more

Update... New owner has invested in fixing up the place which has made the facility nicer but with…read moreinvestment come new rates. I no longer store my boat and camper here so I cannot comment on how things are going now. But have spoken to the new owner a few times and wish his new business well.

I'm shocked to see that there is only one review for Brassfield Self Storage. As the one previous…read morereviewer stated, their customer service is out standing. Don, the owner, really goes out of his way to make sure you are a happy customer. The employees are all very helpful as well. they really go above and beyond. We looked at Public Storage and was unimpressed. I continued looking and found Brassfield due to its proximity to Duke. I couldn't be happier with the summer storage unit. The units are climate controlled, the 2nd month is free, they offer a moving van to assist in your move at no extra charge, really, really amazing!! The units look new, and the facility is very well maintained. I will continue storing at Brassfiled over the summer for the duration of our daughter's college years. Thank you!!!

This storage facility has the BEST customer service! We were looking for a storage unit facility…read moreand Brassfield is one of the best out there. Climate controlled, security cameras everywhere, insurance not required but offered, 2nd month free, free use of metal platform trucks (carts), and a FREE 10-15 foot moving truck available for move in. On top of all those perks the rates are affordable. Cheaper than Uhaul with more perks. We ended up renting a storage unit that was too small. After business hours the area manager saw us struggling and let us move into a bigger storage unit really close to our old one. He told us he'd hate to see us move our stuff twice and to go by the office the next day to update the contract. He saved us from moving into two storage units. Absolutely amazing customer service.

Goodbye old home. Hello new adventures!…read more Shout-out to Trosa Moving and Storage. https://trosamoving.com/residential/ We have moved quite a few times and these guys (all seven of them--plus a few extras they pulled in for the very swift and efficient unload) were exceptional: respectful, cheerful, working with hustle even in extreme heat. They were a coordinated team with a crew leader who was honest and quick to point out points of damage. (Thanks, Michael!) They moved our household contents as well as two home offices and a storage unit containing 50+ years of career detritus! Not only that, their estimate was the most realistic (not the lowest) we received (Thanks Barry!) All in all, we've moved 9 times and this was the biggest and the best move we've ever had!

TROSA was great! They worked very hard, but were very careful with everything and provide a…read morecompetitive price. I would definitely use them again