Removed, so I'm putting my review back…read more Travis, Quan and Bruce The guys arrived 15 mins early and helped me pack 3 floors of "living" into a 26 foot truck. They also stopped on the way at a furniture store and picked up additional furniture. Drove to my new location and unloaded everything in less than 2 hours. Travis is an absolute professional and strategic in placing items in the truck to maximize usage. Bruce is a joy and charming as charming can be. Quan is an absolute gentleman and wrapped everything meticulously. These guys are awesome. I could not have made this move without them.

My wife and I chose Safe & Sound Moving Company for our move from Chapel Hill, North Carolina to…read moreAtlanta, Georgia. We chose Safe & Sound because of the company's stellar Yelp reviews and its average Yelp rating when compared to other moving companies in the Triangle. Safe & Sound seemed like a safe bet and I'm happy to report that it was. We moved from a two-bedroom apartment to a two-bedroom condo. We added on: (1) a stop to drop off furniture at my parents' house in High Point, North Carolina and (2) haul-away of some items in Atlanta. The total cost for everything was $4,075, broken down as follows: * 2 movers + equipment, loading in Chapel Hill (1 hour, minimum) - $155 * 2 movers + equipment, loading in Chapel Hill (0.5 hour, additional time required) - $77.50 * 2 movers + equipment, unloading in High Point (1 hour, minimum) - $155 * 2 movers + equipment, unloading in Atlanta (1 hour, minimum) - $155 * Deposit for travel and truck - $50 * Haul-away (junk removal) of double mattress, double box spring, bed frame, one standard dining room chair, and torchiere floor lamp - $125 * Remainder of balance for travel - $2,875 * Additional cost/payment - $182.50 * Tip for mover 1 - $150 * Tip for mover 2 - $150 A $485 total deposit was due upfront to secure the reservation. We asked for the movers to show up at a specific date and time. We paid the $485 total deposit 26 days in advance with a credit card. The rest ($3,590) was paid via multiple Zelle transactions after we arrived in Atlanta. In hindsight, I think I may have overpaid $50 because the $50 deposit for the travel and truck was included in our $485 total deposit. I believe that same $50 was included in the remainder of the balance for travel. In other words, I think the $2,875 above should have been $2,825, but I could be wrong. Also, in my stress and exhaustion from the move, I forgot what the additional cost/payment of $182.50 was for. It made sense at the time, when I signed the form ("Uniform Household Goods Bill of Lading - 35 Miles or Less") after the move was complete. I was just happy it was over and that my wife, the movers, and I all made it safely to Atlanta in three separate vehicles on moving day. I do think all of the costs could have been communicated more clearly in writing for our understanding. Money aside, as for the move itself, it generally went well. We scheduled a 9:00-10:00am arrival window for the movers. This was on a Wednesday. We were packed and ready to go at 9am. Unfortunately, the movers were delayed and showed up around 10:45am. They arrived in a 26-foot white Penske truck. It's my understanding they rented it that morning. While it was overkill for the amount of stuff we had, I believe it was the best available truck at the time. It looked new. The movers were Hamza (lead) and Sula. They were great. Very kind and polite. These were young guys in their early 20s. They both wore Safe & Sound T-shirts. They worked hard, quickly and carefully wrapping and protecting our queen mattress and furniture with stretch wrap and blankets, and moving all sorts of heavy boxes and miscellaneous items (e.g., my awkward and heavy standing desk system, computer monitor, office chair mat, torchiere floor lamp, vacuum cleaner) from our third-floor apartment with no elevator on a hot summer day. At the loading site, we treated them to cold Gatorades. It took them about 1.5 hours to do the load in Chapel Hill. We left Chapel Hill around roughly 12:30pm. Hamza ran the show. We made it clear which items were to be dropped off first in High Point and which items were going all the way to Atlanta. No issues there. My parents were very happy with Hamza and Sula's work at the unload in High Point. The two made it to Atlanta around 10:00pm and the unload in Atlanta took less than an hour. Long day. My wife and I made it to Atlanta earlier - around 7:30pm. Unlike Hamza and Sula, we did not stop in High Point. We wanted to get to Atlanta before them so we could get the condo ready for the unload. It worked out. Hamza told me they were going to try and drive back to Raleigh/Cary that night! Only one of our items, a shoe rack, was damaged. All things considered, not a big deal so I didn't bring it up. I can remember three other moves I did with three other moving companies and one item was damaged in each move. It happens. For the haul-away, I only mentioned the mattress and box spring. I added on the other items when I saw them in Atlanta. They didn't charge me extra for that, which I appreciate and must mention here. I sent the tips directly and individually to Hamza and Sula for a job well done. As for scheduling and payment, my wife and I communicated with Jaber (a.k.a. Omar), the owner of Safe & Sound Moving Company. Jaber was on top of everything and quick to respond via Yelp messaging, text messaging, and phone calls. Thank you, Jaber, Hamza, and Sula!