This is an excellent place to store my work stuff and those things at home that I don't need but…read moredon't want to get rid of. It's also very secure!

Great Service. Love the 920 Audelia Road location in Richardson. Very convenient for us next to…read morethe Kroger Grocery store where we shop. Give it 5 stars except when the Dallas Regional Manager Raise my rent every year even with lower rental units next door The Property Manager, Harrison, working this morning at the Audelia Road Public Storage Facility was a great help to me and my wife today with our storage unit # 3004. Helped us get up the elevator to our 2nd floor unit, unlocked the restroom for me to use today and answered all my questions. Harrison works only Tuesday thru Saturday mornings at the Richardson Audelia Road Public Storage location unless one sets up an appointment. We have had various storage units at this facility since 2013. We had two or three units at one time. Had to move again last year to #3004 when the Dallas Public Storage Regional Manager raised our monthly rent again. Had to move to our current unit which was just 4-units closer to the 2nd floor elevator. Just down the hall from our old storage unit but monthly rent was $50 less expensive, I also buy my casualty insurance thru Public Storage for $15 per month which was cheaper than my Allstate Rental Insurance. Very clean and neat storage facility. Easy access with keypad lock on gates, inside doors and elevator to AC controlled 2nd floor units. Now facility is primarily self-service using computer internet screen and keyboard inside small office near front locked gate. The on-site older lady property manager works at a different Public Storage location now.

The office workers are amazing! Very helpful. We were able…read moreto get our new storage space squared away very quickly. We moved from a terrible storage facility where we had a horrible experience- and we ended up finding Advantage Storage and we got a much larger unit, in a temperature controlled space, for cheaper!! The professionalism and great experience really made this a great process.

so I have been with advantage storage for a little over almost a year and I have never or been…read morelate or never a payment but one thing I say about Mr. Rogers is that Mr. Rogers can be nice some days but this old guy is very mean talks to any kind of way there's also an eight lady named and when I tell you that she be nice she never wanna have your back if you're talking to her about Rogers, which I think is unfair the other day I got stuck out in Garland and they gave me the fifth degree and started talking to me crazy rude hostel, and everything else you think about it so that going forward if you're thinking about renting your best bet is to go to public storage or some other place because they are not so nice. I don't care how nice you can be to them. They are not the nicest people I have put nice reviews earlier when I was renting there because that's when it was nice but you started to get to fill people when you didn't been there for a while, but if you're thinking about renting their thing twice, they say they're a queen, but they do not clean their hallways or mopped their hallways.

I had to get a storage unit after the snow storm we had in February and my apartment flooded. They…read morehad a little bit of damage themselves due to the snow storm but they were still able to provide me a couple storage units! I spoke with Mehgan quite often and she has been a true bright spirit in this extremely stressful time. She is very informative, super kind and I cannot say enough great things about her! Pricing isn't terrible either! Win win!

After a dismal pricing experience with "Public Storage" in Frisco, we found a really good price…read morewith Cube Smart in McKinney on Alma. Although they didn't have the larger sized unit we needed, we took two smaller units and the price for both was reasonable. Getting paperwork done and moved in was pretty easy. Although I knew w were going in on promotional rates, when I inquired about future rate increases I was told rates do go up but they are reasonable when raising the rates. That turned out to be be utter BS. Six months in and we just received notifications that both units were jumping in price by nearly double. Oddly....they also raised the price of the "insurance" which made no sense since it presumably is a pass through with an insurer. The rate jumped from $185 per month to $328 per month. When I wrote to the manager to express my displeasure on September 7, I promptly got a response indicating, "let me look into this for you, give me a couple of days". Never heard another word and now two and a half weeks later they charged me the higher rate. We moved to avoid this kind of price gouging tactic to a company we assumed wouldn't bait and switch us like this. But they did anyway. Beware of this price tricks from CubeSmart.

BUYER BEWARE. This…read morelocation is the worst storage location I have ever experienced in my life. They claim they are customer service focused but don't let them fool you, they are money hungry scam artists. I rented a unit and moved in the end of December 2023 and they sent a rent increase May 2024. This confused me because I have never seen a large rent increase like that, especially so soon after I moved in my unit. I called in May, the general manager ( Tammy) told me they sometimes have " yearly increases " and I informed her I haven't even been in there for 6 months, let alone a year. She said she would look into and give me a call back. I never received a call back from her or any further information. I called two weeks later, an employee answered and claimed they were going to speak to the company and get back to me. I never received a call back. I called two days ago asking about the status and he again said, he is going to speak to the company and call me back. I never got a call back. I finally just went inside the location and the general manager was extremely rude and nonchalant about the entire thing. I asked her if they would be decreasing the rate when the street rate goes down since that was the justification for It going up and she said no, that doesn't happen. I said so at any point in time you all can increase the rate whenever you feel like It and It won't ever go down, she said yes. I said to her why didn't someone inform me that there is a possibility of increases prior to a year and she said " it's not my job for you to read the lease". I said I called back in may and things are still not resolved and her response was " you aren't our only customer" and she lied and said they have been sending me emails and texts, both were false because the only communication between us was when I was calling and emailing. As I'm continuing to ask questions, she stated " i'm not arguing with you so you can leave my office". I firmly said no because I was requesting information for the corporate office. She wouldn't give me the information. It got to the point where she just stopped responding all together as i'm trying to speak to her and ignored me as i'm standing there. Along with the other employees who just stood there acting like I wasn't there. No solution was provided and no response from corporate was given even though they claimed they reached out to them. It was clear that they couldn't care less about their customers because they are just trying to fill their units for the highest price possible and push out all existing customers with their sneaky financial gain tactics. Overall this is the worst storage unit experience I have ever had. Don't be fooled by the rates they give you up front because in a couple months they will go up and continue to go up until the pockets of the company are satisfied. They are money hungry and don't care about customers at all. Be very cautious when considering this location. Also be very cautious of this extremely rude manager. Other reviews about this let me know i'm not the only person who has had a terrible experience with this location and their manager. BUYER BEWARE!!!!

Best storage in Princeton. The service and help feels like family. They have a lot of knowledge of…read moretheir storage and value.

We stored our RV there for 5 years and had a good experience until it was stolen from their lot…read more Unkown to us,the back of the lot was a chain-link fence with a gate secured only by a chain and padlock. Thieves came in through there. We learned our RV was stolen around 1:30 a.m. -- we found out when a Hilltop employee called us at 4 p.m. the NEXT DAY. Another employee later told us that the security system was not working -- had it been they would have been notified of the breach right away. We were fortunate that our RV wasfound, but thefts and damages cost us thousands of dollars and 190 days. Yeah, the small print on the rental agreement says they are not responsible for theft and damage, but I thought that because of their negligence in maintaining working systems, Hilltop should do right by a long-time customer. We didn't ask for any money, only asked that they not charge us for rent for 6 to 12 months (we knew that repairs it would take a long time). Nobody ever talked to us, and they cut us slack on only 2 months rent. We are now gone from there and storing our RV elsewhere.

Love this place! 24 hours, but so secure! Regulated temp in most units. And the staff is AMAZING!…read moreI can't say this isnt the cheapest, but I can tell you you get more than what you paid for in this storage community.

I recently rented a 10 x 20 storage unit here. The manager Lauren is very nice and friendly. She…read moremade sure we had the correct unit size for what we needed to store. At first we thought we needed a 10 x 10 and were going to go with the one that had a 1/2 off for 6 month special upstairs. When we told her we were storing stuff from a house she showed us a 10 x 10 and the 10 x 20 and we knew that we needed a bigger one. The prices are really good. The property looked clean, secure and well kept.

This place has been amazing with the friendliest Manager (Carol) on site who is willing to help and…read moreoffer great customer service! Also, a very clean and safe place for you to store items. The lighting, cameras and security make it safe! Definitely would recommend this place to anyone looking for a storage unit!!!

Sunbelt had great pricing for a climate control unit, is very clean, one story facility that is…read morevery easy to load and unload to your unit. Carol is so helpful, and accommodating. They have locks that come with the unit that are very secure and it saved us from having to go purchase one after a long day of moving! Gates are secure in and out. The facility is great! Carol made leasing it quick and easy! She's a fantastic manager and I appreciate her walking us thru each step. Highly recommend !