RecNation Storage made the whole process quick, easy, and stress-free. The price was great, and…read moregetting set up was incredibly convenient. Highly recommend for anyone needing reliable storage

we just resigned up with Recnation. excellent customer service both thru email and texts. they have…read moregreat support people well trained and courteous.

Quality of service, facility and experience was better than any other facility from the moment you…read morewalk in the door to signing contract. Carol is the sweetest and values you as a person not just a customer. Thank you carol for your help!

From the owner: Conveniently located on FM 2920 near Waller-Tomball Road and Mueschke Road, AAA Self-Storage…read moreHockley is Northwest Houston's trusted choice for self storage. We offer secure, affordable units for personal, business, and household needs--serving Hockley, Cypress, Waller, and Tomball. With quick access to Highway 99 and Kleb Woods Nature Preserve, we're right in the heart of the community. Choose from climate-controlled units, drive-up storage, and vehicle parking with 24/7 gated entry. Whether you're moving, downsizing, or just need extra room, we've got the extra space you need. Reserve your unit online today for stress-free storage in Hockley!

We had a great experience with Cy-Fair Storage. John and Erica; the owners are friendly and…read morehelpful. Crystal can answer all your questions you might have. We have rented U-Haul trucks from them multiple time. Always clean. The facility is well lit, has great security, and is clean.

I went in to ask about pricing for a specific sized unit and the woman behind the desk spoke to me…read morelike I was an absolute idiot. I wish I had got her name. They're cheap but they must underpay their employees or something because she was very rude to me. I'm definitely taking my business elsewhere.

I returned a vehicle after putting a little over 6 gallons in it. It was after hours and I dropped…read morethe key off in the box. 2 days later, I get billed $56 additionally on top of my rental fee. I called this them and told them I am being overcharged and a lady picked up and told me I'd have to call uhaul's 800 number. Makes no sense to report it to uhaul when you are the one I am having the dispute with. I called uhaul. Uhaul is saying that storage 290 was claiming I returned the gas tank on 1/4 but received it almost full. That is literally impossible as I used 90 miles and the odometer shows that. But they're claiming I used that much gas. The uhual lady confirmed their vehicle is about 15 mpg; which adds up to exactly how much gas I put back in the vehicle. I told the lady, how can I use about 150 miles worth of gas in 90 miles? Even when I filled the tank, it wasn't even half way. The uhaul customer agent saw what I was saying made sense. Take a guess what uhaul did? You guessed it; they called 290 storage. The exact same thing I was trying to do in the 1st place. She got off the phone with storage 290 and said the lady kept saying she double checks everything. That doesn't answer the question as to how the odometer shows I used 90 miles but the gas their claiming was used is about 150 miles.So uhaul is now transferring this to their district manager to investigate. I will update my status. Long story short... don' use this place. They tried to overcharge me $56. I will report them to the BBB if I don't hear back soon. Update: Literally, 30 minutes after this review was posted, the owner emailed me and told me she would look into my concerns. About 15 minutes after I got that email, a district manager got a hold of me and did refund me the $56. In talking with him , he did admit that based on the miles I drove the needle shouldn't have moved more than 1/4. I am changing my rating from a 1 star to a 3 star. I can't give it higher than a 3 star based on what occurred but I will give credit to the owner. She was swift in responding and very professional to me and uhaul did correct the mistake.

Its clean and roomy for our travel trailer. Cindy was so helpful to help us get the storage unit…read morethat we need. Prices are reasonable and the rates were clearly explained. And in a great location.

Unless you want your stuff stolen, I repeat do NOT keep your stuff here. I own a storage unit and a…read moretruck at this property. My truck was stolen and was sold to a place for parts. I complained to management that I had insurance on the truck and the next day they returned it. The truck was towed back into the facility and lots of the parts were missing on the inside. I also accessed my storage unit from the back side instead of the front because the key to my lock in the front did not work. Weeks later, I called management if they were able to break the lock when I was present, but they told me that they already changed my lock. They gave me the new code to get into my storage from the front and a lot of my items were stolen. This place is a very shady place. It is sad to know there is burglary going on and management knows it too. I called to let them know my situation and they hung up the phone. I am reporting this place to the police, because the things this place does is terrible. Jeanie Stark is one of the ladies that is part of management that did not help in any way and was very unprofessional over the phone.

Cristina was so helpful today when renting a new unit. She was efficient and informative.read more

4.20.23 It is time to update my review…read more First they are no longer Community Storage. It was bought by Public Storage. The back gate is broken and has been for a LONG time. They have a note saying "it has been ordered but is on backorder". But that is the exact same thing they said for the flatbed Dollie's they have for you to use when they first bought over Community Storage. I find this to be just an excuse to not spend the money on the stuff they should. They have raised the price to unbelievable amounts. That's why we are moving our stuff out as soon possible. I wish it would have stayed Community Storage.

Hello to all! I felt so compelled to write a few words about…read moremy experience with the Public Storage facility on US 290 in Cypress,Texas. From the first conversation I had with them while still in Dallas; until actually arriving there has been absolutely wonderful. I have been speaking with Miss wonderful herself.....Quanica. From our first conversation-I chose not to search any farther in deciding on a storage facility (and she was the very first one on my list!) She was that good....She anticipated my needs and did so in such a professional and kindly fashion that it left a lasting impression on me indeed. I had such a complicated move and when I finally arrived at her facility-and met her in person- I felt an actual feeling of relief because I just knew Quanica was there and she would help me no matter what!! What a sign of pure professionalism and accomplishment on her part. There were two young girls training that day-Cassie and Amena I believe their names are. What happy and upbeat gals!! A smart decision on bringing them onboard in my opinion:-) The whole experience from my first phone conversation- to finishing the unloading process into the actual unit has been made so much easier by the amazingly, unwavering and accommodating skills of this remarkable woman...God bless you Quanica....and thank you. Cynthia Cullen:-)

I rented a unit at Public Storage, and while there were several issues, the biggest problem by far…read morewas the pricing and lack of communication. The elevators were out of service over an extended period. Like I came one month, there was a sign on the elevator. Next month, same sign smh. On one visit, only one elevator was operating, and it stopped while we were inside, requiring me to press the emergency button for assistance. Biggest issue for me, within three months of renting, my rate was increased by 52%, which is excessive by any standard. I called to complain, left a message about the increase, and requested a return call. No one ever called me back. Instead, the increase was reduced by $5 without any explanation or follow-up. Since I live out of state, I paid the higher rate, but once I returned to Texas, I cleared out the unit. But damn, at least give customers six months to a year at the original contract rate before increases occur and when they do, a 50% increase is wild and crazy work! Between the aggressive pricing, lack of communication, and ongoing maintenance and security issues, this location was not worth continuing to use. Also, the entrance gates were also broken a few times, which raised concerns about security. I was relieved once my belongings were removed from the facility.

The person working here today with blue colored contacts was so rude. When she brought one of the…read moreboxes out to my car, she jammed it in the back and scraped the ceiling of my car. It seemed like I was an inconvenience, she rooled her eyes at me when trying to figure out what boxes to pack up my late father's medical equipment for it to be donated. I had pictures and measurements. She never said thank you for your business or have a good day. Never again. I will be contacting the owner to fix the ceiling of my car.

For years I have been driving by here for 15 and never needed specific sized boxes until Saturday…read moremorning. I could not believe the selection of sizes they carry. Super helpful and super convenient to say the least