Let's start with the stolen property from MBS by the employees of the storage facility. We had a…read moremotorcycle in storage that my husband had restored. The STAFF of MBS moved it into a smaller unit for us. The seat, the battery box and the plugs were all missing when we picked up the bike, and they were definitely there and the bike was intact when we put in the initial unit and the last time we saw it. In essence they stripped the bike before we could get it out of there. The ONLY people that touched that bike were the staff members of MBS....... So, if you're reading this you can connect the dots from A to B, who actually stole from us. We have a very good idea who it was but we have no proof and they do not intend to ever provide security footage or an answer as to who took our property.....what security footage??...they don't know a thing about it...hmmmm They are the absolute worst people I have ever dealt with. That person is filthy, disgusting and downright evil. We were not only the targets of theft, we were harassed and belittled on multiple occasions by the person/persons we suspect. This was not the only incident with them, but this one crossed the line into actual stealing property. It's been reported, but that's the best we could do without the proof. I won't name them, but rest assured they aren't going anywhere. The only consolation of this utterly disgusting experience is that karma will eventually catch up to them. Their business license was suspended by the state of Texas for not paying their business taxes .....which is public information .....but they sure have the money to expand their business. It says a lot of about those people at MBS. The word "best" in their name is completely false advertising. Unless, you're talking about the best at taking people for a ride and putting their greedy hands on other people's things because it's something they think they want, then yes, they are obviously the best at that. Pathetic. I advise anyone reading this find a LEGITIMATE storage facility, and check them out first!!!!! I won't discourage anyone to try them, just be aware you might be the next person to get a target on your back at MBS. They will have to find someone else now that we are out of there. Good luck. I've been threatened about posting a negative review but that was before we got our bike back so here is that review with the absolute true experience we had at MBS. Not hearsay or posting just because. The truth needs to be told.

exceptionally strict on utilizing (trash or moving trucks...ie) during move out. The "moving truck"…read moreis only available for move in.

Great location friendly staff Large units and parking area…read moremake for easy turning with trailer

These people are super nice. Never clean. Great prices. With electricity in the storage unit which…read moreis a plus.

If you're searching for a clean, secure, and well-maintained storage facility, Extra Space Storage…read moreis the perfect choice. I'm very particular about where I keep my personal belongings, and I was truly impressed by the excellent customer service from Mila and Maria--they explained everything clearly and made the experience seamless. The location is convenient, the facility is spotless, and I highly recommend it if you need storage space.

The renting process was way beyond, which is very rare in today's world. The units were clean and…read moreready to move in. Robin, whom I spoke with several times was professional and kind. I spoke to a woman that was cleaning a unit, when I went to see our first unit. She was very helpful in helping me learn how to use the lock. Everything was clean and our first unit was ready to move into. Overall a great experience.

The service has been good from the get go and friendly employee make it even better and the access…read moreto the storage I like because of steel gates and kept very clean too.

I rent a space with this location and they keep raising the rent price, without any proper notice…read more I tried contacting them multiple times to discuss the amount and left plenty voicemails but i never received a call back.

Riko is by far the best guy I've ever worked with. Down to Earth, knows the place inside and out…read more Removed all the barriers to everything. From truck to dollies to location of the unit I needed. Even gave us a few bottles of water The guy is just on the money. 10/10 recommend.

THIMOTHY YOURE THE…read moreMAN. it was my first move. And in only 15 minutes I understanded what to do. Type of truck Time All the payments I really enjoyed and it was useful for our new home.

Unfortunately, the misunderstanding and communication at this specific location led to the…read moreunauthorized sale of my unit, here on Rayford Road in Spring. Legal action has been taken and charges have been pressed regarding my matter and concerning the previous damages to my unit and rodent infestation at this specific location. I am devastated by the lack of communication and documentation the from the staff and management at this facility. I have provided several pieces of evidence to my attorney showing the incompetence of this exact location and the two staff members. Though I'm heartbroken over the sentimental and emotional loss of what my unit contained, I strongly recommend looking elsewhere. I hope what happened to me NEVER happens again! This place and these associates leave me disappointed and disgusted. PLEASE BEWARE!

I had one of their biggest storages. The 50ft. Prices started at 389 a month. 6 months in they…read moreraise it. I ask them then will this continue and I get told its to adjust to current market, and rent won't get raised more than 10%..Time goes on, I get a notice saying the rent is being raised 112 a month, making it nearly 600. Then a notice immediately follows saying the terms are updated and if you are late, they will charge crazy admin fees, basically what it seems like to me, to try and gain the contents if a 50 ft storage. Being disabled I had to move out in 30 days.. 50ft of storage in 30 days.. The really crazy part is, their comparison prices, were again some really nice facilities. CubeSmart.. you are not comparable to them. I was paying nearly 500.00 Now you gotta find a new person, give them 6 months of discounts and slowly raise them to even get to what I was paying.. You got greedy thinking I was stuck... Upon moving out it was found a storm damaged the roof and my stuff is now water damaged Office people are very nice though

24 hour access codes don't work consistently and you end up stuck inside the facility. The security…read moreguard is also not always present and there is no after hours contact info anywhere. You pay extra for 24 hour access that is not really a thing.

One of the best storage rental businesses in Houston. Awesome customer service and a delight to…read morework with.

I wanted to say that Judy is awesome and has enhanced the experience we have had with the storage…read morefor our travel trailer. As we have dealt with other storage facilities in the past, I can state unequivocally, that Judy is and has been the best person we have ever worked with for storage of our trailer. In addition to being very personable, Judy is the one that you want to have as she knows what it takes to make the entire experience easy when choosing a storage facility.

Once again, curtesy and assistance were the key to helping me deal with an issue with my boat, and…read moremy insurance company Progressive had erroneously sent a letter to me, using the Storage Kings address. Judy called me, and kindly opened the letter, then after telling me the content, scanned it over to my PC, allowing me to quickly receive the information, and obtain the approval for on the water damage repairs... If I could give 10 stars, I would do it. THANK YOU JUDY.....*****