This company is bad news and is now operating under the name of Woodlands Relocating &…read moreTransporting, LLC.. Completely Unvetted Subcontractors are packing & moving your belongings and not being tracked at all when they leave with your belongings.. They come up missing but No One Cares. NO CONSUMER PROTECTION IS IN PLACE!

This company went above and beyond to help us with our move. Honest , hardworking and determined…read morepeople.

I went in to ask about pricing for a specific sized unit and the woman behind the desk spoke to me…read morelike I was an absolute idiot. I wish I had got her name. They're cheap but they must underpay their employees or something because she was very rude to me. I'm definitely taking my business elsewhere.

EVERYTHING! My daughter came home raving about their stellar service! She was quite impressed with…read moreboth representatives with whom she came in contact. Her experience began with great customer service over the phone, with all agreements made promptly fulfilled. She was impressed by Crystal, who was extremely accommodating, helpful, and kind. My daughter was traveling all the way from Cypress to Alvin, and Crystal made sure that she was well taken care of, alleviating any stress typically associated with a big move like that. We HIGHLY RECOMMEND CY-FAIR STORAGE!

PRICE GOUGING AND RENTAL INCREASES ON AVERAGE EVERY 6MOS!…read moreOnly use this facility if you don't plan on staying for more than 5-6mos. I've had my unit for a little over a year and a half and every 6mos or so they increase the rent 10-13% with no regard to your situation. This last time was 5mos. Another warning sign is I've talked to at least 3 different property managers in that time so the turnover in staff must be pretty high. BEWARE - If you have an after hours emergency or situation, you're out of luck. As a matter of fact, when I moved my things from CA, I had a truck coming after hours the next day, and the person who signed my lease forgot to give me the code to the exterior door to get into the building where my unit was located. I called the office frantic for help and no one called me back. Luckily there was a woman leaving so I flagged her down and she was able to give me the code. If she hadn't been there the truck drivers were going to have to come back the next day and charge me $600 for having to stay overnight. When I returned the next day, I was told by the then manager they aren't allowed to and don't have access to the voice mail to return after hours calls. She was very apologetic and sincere but also unhappy with how the place was being run. Haven't seen her since. Shortly after I was laid off from my job due to COVID, I received an increase letter so I called to see if they could help out by delaying the increase. I spoke to Ashley Stubbs who was very sympathetic, but said it would be up to her manager, Brandon McBride, who she would send an email to asking for a pause on my increase. Of course, I never heard back. Ashley even suggested some customers pay a few months in advance which seems to delay the increases. So, I just got laid off and I'm asking to stop my increases, and you suggest I pay more and in advance of when the payments are due? What kind of company does this to its loyal paying customers during a pandemic? Not a good one. I have been a customer who pays every month on time and to get an increase every 4-8 mo for an area, well it's not The Woodlands, is absolutely price gouging. I started out at $109, 7 mos later it went to $119, 8mos later it was $131 and yesterday got an increase letter from yet another property manager Gigi Pastor, moving me to $151, a 13% increase 5 MONTHS since the last increase. I can't imagine the price of the property, operating costs and running this facility requires such an increase especially when there's nothing special about their supposed customer service. Public Storage at least signs a 1yr lease and this appears to be a month to month with random increases whenever they decide from computer generated form letters stating they need to make a "modest" increase. Seems like I'm on a countdown to an increase every 3-4 mos after the latest one goes into effect 8/1. Choose wisely. I wish I had gone with one of the bigger companies so I wouldn't be randomly nickeled and dimed every 6mos or so for nothing but sheer greed.

Reba is amazing. She is so understanding and helpful. She reminded me that there is always hope in…read morerough situations. Thank you so much for keeping my belongings safe and for the excellent customer service. I highly recommend storing your belongings here!

My experience at My Attic Storage was perfect and I had no issues. Everyone there is helpful and…read morekind. I spoke with Katrina and Kyle on multiple occasions and they always were available to answer my questions and help me with any requests. They truly went above and beyond my expectations. Great customer service was not something I thought about or expected when renting from a storage facility, but My Attic Storage really nailed it! I appreciated being able to use their truck at no charge when moving in. The unit was clean and I never saw any bugs or rodents anywhere inside the building or unit. There were always several rolling carts available to use when moving my belongings to and from the unit. Having the motion sensor with text alerts gave me peace of mind that my belongings were safe. The price was reasonable and competitive with nearby storage facilities. If I need a storage unit again in the future, I will not hesitate to rent again from My Attic Storage.

The manager Kyle was extremely helpful, he took the time to understand what I truly needed, gave me…read moremultiple options, showed me every single option, and multiple locations. The location is very secure, I get motion sensor alerts to my unit Everytime I go inside. They have some very large units, with double doors. Pretty nice place! Can't be mad at the price either! Good value overall

The storage area was very clean and well-kept. We got the storage on a special rate that stayed for…read morethe remainder of the time so, so the price was great. We never had any problems here. There's a restroom in the hallways, a dumpster in the back if you need to discard old boxes etc, and the people never bothered us at all. We did have one issue: they assigned us a unit that was already in use. It was the weekend, so we had to pick an open locker and just put our lock on it. They corrected the mistake on Monday, reassigning us the locker we'd used.

I'd made some last minute decisions about moving and Katie the owner worked with me to get me a…read morestorage unit as quickly as possible even though it was on her off day, it really helped a lot and was much appreciated

Very good storage property. the Management company is one of the best in the business …read more the prices here are very good as well & they have a very large selection on merchandise just for all of your storage needs.

We the owners take pride in our customer and employee satisfaction. The property is constantly…read morebeing updated with amenities, products, and services. We are expanding soon.

Great location, easy access and fantastic employees. Only reason we are leaving is because we're…read moremoving out to the country and it won't be close for us Definitely recommend.

Decent location and friendly staff. Just kind of disappointed my rate went up $8 a month already…read moreafter only being there 3 months.

I'm from St. Paul, MN and needed to store a large printer for just one month…read more at Jag Storage. Joan, the owner, was super helpful and accommodating. Unfortunately, the printer was a beast at 440 lbs. and we had no way to unload it at Jag. Instead, we drove to a moving company, which had a forklift for the job. Joan was very understanding and sweet about the whole thing.

I just picked up my RV from JAG again today. The place is clean and totally secure. Cameras all…read morearound and the storage for my office files is clean and nice and cool. This is way cheaper than Uncle Bobs and much more convenient for me.