Steven helped my parents out and they asked me to make sure and let his bosses know that he was…read moregreat. Went above and beyond, and they'll be life long customers thanks to him. Stand up man Steven is!!!

They call my phone after each visit to ask me if everything is okay. I do not need to be babysat…read more If there's a problem I would reach out but since they keep calling let's talk about the roaches all over the place. Why are they're people camped out in the bathrooms? Why are the doors sometimes propped open? Why are the doors sometimes locked despite being a 24 hour facility? They are looking for issues, well I've found them. You're welcome.

Having used several different storage facilities over the years, I have been favorably impressed…read morewith the cleanliness, individual security codes, wide aisles and rental options. Nicely covered and electric available. Allison is extremely helpful and friendly.

A great facility to store your boat or RV. The facility is…read morenice and clean. Great customer service. The facility is very secure. I would totally recommend this facility to anyone.

This facility is secure, clean, and climate controlled. Renting was quick and easy under the…read moreguidance of the assistant manager.

DO NOT purchase a storage unit here! They went downhill since the new owners took over. Our climate…read morecontrolled storage unit has been without AC for at least 2 weeks and many of our items are ruined. The employees are no help and overall, their whole system is so sketchy. None of the employees can give us the name of their manager saying "they aren't allowed to give out that information". I would not recommend this place.

Service, very clean. Staff is like working with a good neighbor very friendly...go out of their…read moreway to help and ensure your things are well protected.

We have had our storage unit for about a year now at the facility on Little Egypt and I have to say…read morethese are the nicest and cleanest units we have ever rented! Both Joe and Vicki have been wonderful to work with. Their facility is nice, clean and safe, and their prices are fair. You will not be disappointed!

The owners of this place could not have been nicer! It seemed to be a well run, clean, and safe…read moreplace to store belongings. We came by one night and accidentally shut the door but did not actually lock the unit. We got a call the next day saying the unit was unsecured so we could come by and fix it. I appreciate that level of security and service. Sometimes there is a wait in the office since there's normally only one person, but again, were so friendly! I would come check this place out if you are looking for a storage unit in the area.

I signed a contract for a 10 X 10 storage unit on Feb 29, 2020. I paid upfront for March upon…read moresigning my contract and authorized automatic payments from my checking account. My contract says the next payment would be the agreed upon rate due on April 1st. On April 1st I noticed I was charged $34 more than my contracted rate. When I called management Ronnie (new property Mngr) stated that there was a new price increase!! This is unfair and frankly illegal as my contract states that tenant must be given 30 days notice before any changes in price. Is this a sudden COVID-19 price increase??

The place is very clean, professional and secured! The staff(Glen)was awesome, very friendly and…read moreknowledgeable about the facility and the area! Treated me like an old friend. You don't find that much today! Customer service here was great! I felt very comfortable renting a storage unit and trusting my belongings with them! The unit I found was very affordable compared to other places near by! Much cheaper for the peace of mind I will get knowing the level of care and security they have protecting my belongings! Thank you Glen for your help! I am glad, I am back inTexas !

I have used this storage two separate times and have nothing but great things to say! The staff…read morehas the best white-glove customer service!!! The storage facility is always clean (I've never seen vermin/rodents), the outdoor storage areas have great drainage for when it rains. I recommend Montgomery Self-Storage to anyone who is need of storage. I have had both climate co trolled and non-climate controlled units and was satisfied with both.

Very clean and modern storage facility Safe and easy to…read moreaccess Best part is Christina the manager of the facility who went the extra mile to accommodate my needs during a very stressful move Highly recommend!!!

I have been a customer for 20+ years and loved the facility until it was bought a few years ago. I…read morerented 2 units at one time and have paid alot of money to this facility. Not sure who the new owners are but the woman that runs this facility needs lessons in customer service. I have had a few issues with her but the most recent was Feb 2024. I had fraud on my bank account and my bank froze my account. They reopened a new account and wrote a letter to my creditors so that I would not be held accountable for late fees and such. I called A1 mini storage to advise of my issue and the gentleman that I spoke with advised to send a check when I got my new ones in and to send the letter as well. Which is what I did. The woman at the facility called me and asked about the payment and I advised that I had just sent it in along with the letter. I advised what the gentleman had said, she started raising her voice and advised this was not her problem, that I needed to pay the $25 late fee. I told her that in all my years I had never experienced the lack of customer service that I have from her. She just started yelling. I really think she has a mental problem because I didn't see a reason for her to carry on the way she was. She was screaming at me and I couldn't say a word so I hung up on her. The times before I just assumed she was having a bad day but this is not an excuse. Needless to say I paid the late fee and am NO longer a customer. I will never advise for anyone to rent from these folks and I hope that many more will go elsewhere. Too many rental facilities in the same area to be treated this way. I paid 20-30K to this facility over the years and she acted this way over $25. Good Riddance to A1 Mini Storage.

The folks at A1 are so nice. They worked with me to get the right size unit. The units are clean,…read moresecurity is good and prices are best in the area.