I have been using storage facilities for a long time with my business. Houston Premium Storage is…read morethe best. The door s entering are larger than most. They also have lights and power.

Half of the climate controlled units at this facility are affected because the ac is out in Bldgs A…read moreand B. Climate control is only working in Bldgs C and D. That means a lot of customers have no idea their belongings are sitting in excessive heat and humidity in the middle of summer in texas unless they visit their unit regularly. Their items could be damaged, moldy, or deteriorating without them even knowing. The worst part is that they never notified affected customers. People pay extra for climate controlled storage, and failing to tell them that service is not being provided so they can protect their belongings and find other arrangements is completely unacceptable and in my opinion unethical. Staff has no idea when and even if this is going to be fixed. It's been 2+ weeks and no update

It was super easy to complete an online reservation. I received a call to come in and complete the…read morepaperwork for the storage. Upon arrival, I received a warm welcome from Jerri Lynn followed by a tour of the facility (via golf cart) and preview of the storage unit I reserved. Everything was quick and easy! The property is very clean and multiple carts were available for transportation of my items from truck to storage. Thanks so much Jerri Lynn for answering ALL my questions and explaining my options. You definitely made my moving process that much easier!

They got the job done in a timely manner which I appreciate and made a requested drop off at…read moreGoodwill--thanks!

Used Love's Pro Moving to go from Woodforest, TX to Chicago. From our first call with Josh to the…read moremove in Chicago being completed, it was the best moving experience we have had. Doug QB'd the whole move from packers, loading, driving, and unloading in Chicago. So, on point, professional, and very courtesy. Team's both in TX and Chicago were highly effective and very stress free. There was a real sense of just being in the move without any drama that movers can bring. It was as good of experience as you could have for an out of state move. Payment structure was very good and price was very fair. Would definitely recommend this company based on our experience. No damage to report. Packing was outstanding. Very hassle free!

So we had a rough start...they had truck problems which caused them to run late and then we had an…read moreafternoon monsoon...during this ordeal they maintained professionalism, a positive attitude and just made the most out of a crappy situation. I had a ton of stuff to donate and they were able to take things to storage, to donation and to the dump and I didn't have to wait for multiple people with all kinds of crazy rules!!! Overall I was super happy with our service and would totally recommend them and use them again!!!

Great experience! I had an old piano I needed removed and Colter came out and took care of it for a…read morevery reasonable price! Very polite and hard working. I will use him again!

This company was not transparent with their rates. Additional guys showed up without my knowledge,…read morean additional moving truck showed up, again without my consent, & without even my knowledge until I noticed 2 trucks arrive at my new house. There was no estimate offered or maximum charge for the move, as (I discovered later) they're required to provide. There was no communication surrounding the moving supplies, their cost, no itemized list of supplies provided, only an arbitrary "supplies - $350" written on the invoice, nor even provided after the fact upon request. One of the company's partners, Scott, was unwilling to provide answers to my billing questions, it was difficult to complete a sentence without him interrupting me & making legal threats. The movers also destroyed my $5k mattress. When brought to Scott's attention, he blamed me for not inquiring about, nor purchasing, additional insurance coverage. The information, he claimed, was provided to me - it was not. There's a line to initial on the contract, to acknowledge receipt (which is blank), & that I was expected to flip through & read everything on the clipboard. I was expected to rummage through someone else's clipboard without any reference of its existence. Regarding the destroyed mattress, they offered me $150 for it. When it became clear that communicating with Scott would be unproductive, I requested to speak with someone else from the company but it remained unacknowledged until Scott suddenly ended the call. I've unfortunately had to consult with legal counsel to determine how to best further pursue it. This matter currently remains unresolved.

This company is bad news and is now operating under the name of Woodlands Relocating &…read moreTransporting, LLC.. Completely Unvetted Subcontractors are packing & moving your belongings and not being tracked at all when they leave with your belongings.. They come up missing but No One Cares. NO CONSUMER PROTECTION IS IN PLACE!

I have used all the big brand moving companies and this is definitely the best one I have found…read more Very friendly and hard working guys, family owned and o

Great and professional experience! I moved from a high rise in downtown Houston into a home in The…read moreWoodlands. The crew showed up 15 minutes early to get setup in the loading area and they didn't charge me for that time. The pricing was good and upfront, the total came out to exactly what they estimated. The guys were friendly, fast, and wrapped all my furniture. Definitely recommend this local business.

I wish I could give more stars to this business. I was in desperate need to store furniture last…read moreminute and I contacted Craigs mini storage. They immediately got me into my new storage unit, it was very clean for an outside unit which I was impressed. Way better than other larger companies I have used in the past. Compared to other major storage companies in the area they were priced the best for the square footage they provided. The owners are super friendly and will even help you unload things into your storage unit if needed. I cannot say enough great things about this company if you were looking for a reliable and safe storage here is your place.

Between the 4 months I have used this place. There was one incident were robbers went over the gate…read moreand attempted to steal things from the storage units outside to include the things inside my trailer. Luckily the alarm sounded and they only took my things out of the trailer and dropped them back down before running out. Then today I came to finally retrieve my trailer since owner hasn't put up any security cameras in the back area where people who actually have access to get inside are the ones STEALING! I noticed I was missing my lawn blower and some fishing rods. Long story short just avoid this place. Nothing was done to fix this issue nor did they care because they personally didn't loose anything.