24 hour access codes don't work consistently and you end up stuck inside the facility. The security…read moreguard is also not always present and there is no after hours contact info anywhere. You pay extra for 24 hour access that is not really a thing.

One of the best storage rental businesses in Houston. Awesome customer service and a delight to…read morework with.

Went fine for a couple months, then the DOUBLED my monthly fee! I saw the autopay receipt and…read morethought it was a mistake. Their pricing is a scam. They don't tell you that your rate is "internet special" or "limited promo period" in person. They just double your rate and then throw excuses at you. If you complain then they say they'll negotiate, but only take half of the increase off. And that will only be for one month. They say that since it is a monthly only, they can change it anytime they want. AVOID THIS PLACE LIKE THE PLAGUE. They will wait until you're settled and then jack up the rates. DO NOT TRUST WHAT THEY TELL YOU.

Poor experience overall. I tried contacting the office multiple times with no success. Even though…read morethe posted hours say they open at 9:30 a.m., the staff didn't arrive until 10:00 a.m. on two separate occasions. They also increased my rent after just 3-4 months. When I asked if I should expect more increases in the future, I was told they couldn't make any promises and that it could continue to go up. I would avoid this place. The previous owners ran the facility much better and provided a far better storage experience.

I have used this brand of public storage twice once for a year then just recently needed it again…read moreand did not hesitate to go back Steve and his staff made the process painless, easy and hospitable. It doesn't get any better.

The employees at this location are friendly, knowledgeable, and helpful! Louanne was amazing when I…read moreneeded assistance with my units, thank you!

My experience at My Attic Storage was perfect and I had no issues. Everyone there is helpful and…read morekind. I spoke with Katrina and Kyle on multiple occasions and they always were available to answer my questions and help me with any requests. They truly went above and beyond my expectations. Great customer service was not something I thought about or expected when renting from a storage facility, but My Attic Storage really nailed it! I appreciated being able to use their truck at no charge when moving in. The unit was clean and I never saw any bugs or rodents anywhere inside the building or unit. There were always several rolling carts available to use when moving my belongings to and from the unit. Having the motion sensor with text alerts gave me peace of mind that my belongings were safe. The price was reasonable and competitive with nearby storage facilities. If I need a storage unit again in the future, I will not hesitate to rent again from My Attic Storage.

The manager Kyle was extremely helpful, he took the time to understand what I truly needed, gave me…read moremultiple options, showed me every single option, and multiple locations. The location is very secure, I get motion sensor alerts to my unit Everytime I go inside. They have some very large units, with double doors. Pretty nice place! Can't be mad at the price either! Good value overall

Terrible. Avoid this location of Storage Sense…read more A few major security issues at this facility such as: 1. Gaping hole in the chain link fence at the rear of the facility large enough for people to crawl through. 2. NO lighting at night at any of the public or indoor storage areas. The light fixtures are there but why are the lights not on? None of them seem to be activated by motion. 3. Mentally/emotionally challenged man wanders around the entrance to the facility and sits or lays himself on the property of Storage Sense, right in front of the office. The manager doesn't seem to care. 4. The security gates are repeatedly left open during the day and are not closed. So basically anyone can drive through the facility. I told the manager about this and she said she was unaware of these security issues. 5. Management seems completely oblivious and/or doesn't care about any of these safety and liability issues. Store management seems incompetent and unaware of alot of things. Would you want your belongings or you and your family to be subjected to all of this? See my Google review for more info.

Extra space has done it to me again without notifying me of a rate increase. They just notified me…read morethat I had a rate increase of 25% which is the same thing that they did six months ago. Yet if I go to their website for the same location that same space rents for $58 for a new customer. I find their business practices incredibly deceitful, and when I called the customer service, they assured me that they had sent me a notification which they did not. To repeat this has happened multiple times.

Service has been really good. They keep the facilities clean and are friendly i spent two day going…read morethrough my unit and was grateful for access to clean restrooms.

In my search for a facility to house some "stuff" I wanted out of my home for the time being, Klein…read moreKrimmel made the cut. This place is clean, well-lit, easily accessed, and very reasonably priced. There are also some added amenities to choose from, like extra security measures and insurance if you don't have it already - even truck rentals. The rental process alone deserves 5 stars! It really is contactless and so, SO simple. I was able to go online, rent a unit in the size needed, set up access and billing after filling out some paperwork electronically, and head over to the facility for move-in. All of which was issue-free! When we arrived, the unit was ready to go and neatly placed inside were two water bottles and a thank you card. SOLD! Need a storage unit? I HIGHLY recommend Klein Krimmel Storage.

Renting a storage locker is usually a pain when you rent from places like Public Storage. This is a…read morecompletely down home, Texas family experience. Roger welcomed us with a big smile and stepped us through signing up for a good sized locker to fit our 1 bedroom apartment while we look for a place in Houston. I would definitely recommend Klein Krimmel if you're looking for clean, safe and affordable storage.