The onsite employee ms Gail was beyond unprofessional during our visit today - even after I made…read morethe payment on my account I was refused access to my unit and told I would not have access for 7 days because I paid using ach. Nowhere in the lease does it say anything about such a policy and when confronted about this she had the audacity to call the police instead of giving me her managers contact info

I'm Satisfied with a employee Jason at the woodforest…read morelocation he's very nice guy he made me feel very welcome to be at this location (Need more Employees like That)

Love that you can sign up right from your phone and be in front of your storage unit 5 minutes…read morelater! Website was super easy and allowed for recurring billing which is helpful that I know I'll never miss a payment. Office hours are only on Tuesday, Thursday, and Saturday but I had no issues doing it all my own which was great with my busy schedule. Also prices were LOW compared to other places!! Highly recommend using Storage Inn if in need of a place.

From the owner: Best affordable rent pricing for self storage with superior customer services and easy drive-up…read moreaccess - Helping you store the things that matter most in your life! Ask about our storage specials!

A Buddy of mines items where stolen and now the owners will not take responsibility for themread more

We had some thing stored here for over a year. It was broken into no less than 4 times. Why did we…read morecontinue to store our items here? Ask my husband. Maybe he likes losing tools and furniture and music equipment. If you are like hime please by all means rent here!

Didn't have what I needed in a pinch, but they tried offering an alternative. Just didn't work out…read morefor me.

Thank you guys so much for my time here with you ! I cleared out my unit today . A lovely tall…read moregentleman spoke to me a bit and sent me to Heidi at the front desk who helped with my quick and easy check out process very smooth & easy process! I look forward to doing more business with U-Haul in the future . Thank you guys so much for everything

If you need a storage facility go visit Lamar and or Kevin!These guys are very helpful and kind…read more They provided me with exceptional service from the beginning to the end of reserving my unit. So far,I have not had any problems with my storage unit and the facility has been clean and safe.

Superbly helpful and responsive staff and useful location not too far from IAH. These folk went out…read moreof their way to help us store a car for several weeks in a container - and even helped us charge up the car battery on our return. They were in the process of setting up this storage facility at the time, so were not fully functional - hence 4 rather than 5 stars overall. Many thanks for great customer service.

From the owner: Self-storage unit and RV, Boat storageread more

La Creasha was very kind and friendly,thorough and helpful. I felt safe and welcomed I would…read morerecommend this facility to my friends THANK YOU La Creasha for your great professionalism!!

Everyone should come to Public Storage. Ms. Lolita has very good customer service. Thanks for your…read morehelp.