Know if you rent here every 6 months they will raise the price of your unit and when you try to…read moretalk to them about it they claim property taxes have gone up... every 6 months? The employees will not talk with you about it at all. My unit has gone up over 80$ in one year.

RATS LOTS OF RATS (BEWARE) The Absolute Worst Storage you can Rent From Rats Have Ate Through My…read moreClothes Boxes Damaging My Gucci Bags Amongst So Many Items The Property Manager Is The Worst Manager I've Ever had to Deal with She Also Needed my Key To Fix The Door Which she was suppose to stay with the contractors while they did the work she left went back to the office and a lot of items were broken that I haven't been repaid For Given it was their fault not mines RENTER BEWARE Very Old wood Units for the price some new units have steal walls

Heather runs an excellent business. She got me a storage unit quickly. When we needed more storage…read morespace she recommended a smaller additional unit at a discount. Vault Mini Storage prices are very reasonable and a great value. I heartily recommend this business.

Their staff is always so helpful and happy! Very nice environment, and very patient. Highly…read morerecommend!!

Excellent Service and property is kept extra clean. Unot rental was a breeze and they also rent…read morethe Uhaul so you get full service. Also Office space is available for a turn key operation. Great Job

Very attentive reception staff. User friendly as we have different contractors coming in & out of…read moreour storage. They let us register the contractors for our storage do I do not need to be there! Awesome help that has done for us. We will close the other storage spaces and move over here. Lots of parking !!

Alex at Zippyshell has been awesome to work with. Very friendly and personalized advice and…read moresupport. The prices are the best I've found in Houston and I loved that I was talking to a real person and not a computer form, chat, or recording. Highly recommend!

I only gave a one star because I had to if I wanted to write a review…read more No communication. You need to be proactive every step of the way or you will NOT ever hear from them. Expect to be on hold minimum of 30 minutes every time you call. Promises are made but not followed through. Rude customer service. The drivers and unloaders are subcontracted by Mesa. They are exceptional. I would suggest looking at other pod companies before using these creatures

An a for effort is given. There's a reason we only have one storage with them and then another with…read moreanother company. While their storages are clean and well kept, their customer service is just intolerable. The receptionist must have ascended from hell, because that's the type of mood she is in every time we come. No matter what-phone call or face to face- she doesn't think twice to be as rude as she is. Once our move is finalized we hope to be gone... we were here far too long to be treated like trash. But at least we know it's not special treatment. Equality for all. Ps. Adding sweetheart to every sentence you say doesn't make it any less condecending.

Katie was great with helping me get my unit set up originally before I left the country. She was…read moreable to explain everything and was thoroughly helpful in helping me choose a unit. The prices are reasonable and it is easy to access from the major highway. I was recommended this place by a friend and would gladly recommend them to someone.

Hands down the most professional and friendly storage I have ever been with!! Andrea is the real…read moredeal, her and her team keep a close eye on things and communicate very well, not to mention keeping the facilities so CLEAN!!!! GREAT JOB! Best storage investment ever!

Very friendly and helpful manager . Their prices are very competitive and they even had a nice and…read morethoughtful gesture when we opened up the unit we rented. In it were two bottles of water and a padlock they very well could have sold us instead of gifting it. I've used one of their sister companies in another part of town and was very happy with their service there too.

We used StorQuest for short-term storage during our move, and it was a great experience from start…read moreto finish. The entire process was simple and hassle-free, from setting up the unit to closing out our account. We never had any issues, the pricing was very reasonable, and Jeremy was fantastic with communication every step of the way. If you're looking for a clean, affordable, and easy storage solution, I highly recommend StorQuest!

Sadly, this is not a great place to go with for storage needs. I went with them due to they were…read moreclose to my new home and the price was great! in 6 to 8 months there have been two price increases both approximately $30 each!! that's more than $700/yr. this is no longer a good deal. Unfortunately, I have one of the larger climate controlled units so just moving to another facility isn't really an option, something I'm sure the company keeps in mind when raising prices.