My local UPS store located close to I-45 on Rayford Rd. It is convenient to reach (unlike several…read morebusinesses on the frequently congested Rayford Rd) regardless of whether you are travelling East or West, even in rush hour. They have ample parking and the store, while fairly small, is light, airy and clean and the staff is very friendly and helpful. They have a good team spirit, and this shows in everything they do. You are always greeted with a smile and their sense of humor sometimes is reflected by the sign outside (sometimes boring and business-like, for instance "All of our notaries have the required 2016 stamp" to some tongue in cheek humorous and timely comment - always worth a glance as you drive by :) ) Their efficiency is reflected in the fact that I am always in and out very quickly because they guide me, pull up shipping addresses I have used before etc and everything just flows smoothly. Every now and again you need a Notary Public - this is the place to go! I get the impression that all the staff there are certified and it is always a breeze. Just last week when there for this purpose I took my puppy Ricky Martin in with me and learnt that they are all puppy lovers - he was swarmed with affection. Five stars - thanks guys (from myself and Ricky!!) Review #29 2016

Quick and friendly service, they got me in and out in without a fuss…read more While it is an unassuming looking location, it belies a stellar staff and people that want to help you out.

They arrived on time and quickly moved our belongings to the new location. Handle everything with…read morecare and went above and beyond. I have used them twice and can honestly say I won't use another moving company again!

H-Town Movers was great accommodating an unexpected last minute change to the move. When the move…read morefinally did take place, Kevin and his team tested the TV and set up the bed and other items prior to leaving. Lina was my phone contact. She was great coordinating with and handled multiple calls from me. She ensured that the unexpected unknowns would be handled with patience as things unfolded. I believe the price was far and I couldn't be happier overall.

If you are expecting a package to be delivered by FedEx, do NOT think it will arrive on time or…read morewhen the shipper promised it to be delivered. For two days, I've been waiting for a package. Tracking it is like an endless loop of "at facility" or "delayed" or "out for delivery" . . . and we're not even in the busiest part of the Christmas season yet. Unbelievably bad service. Watched a FedEx truck drive by my house yesterday, but apparently they didn't have MY package (I mean, how many trucks are dispatched to one particular neighborhood per day?). Still waiting, as we start the whole loop of "out for delivery" and then a "delay" once again . . . If I ran a business like this, I'd be out of business.

Unresponsive, unreliable, and highly concerning service. A proprietary work parcel completely…read moredisappeared at this facility. The staff was entirely unwilling to communicate with the driver to track it down, and supervisor spoke from behind a wall in a back office refusing to come to the desk to speak with me directly. The total lack of transparency and refusal to investigate a high-value missing package is completely unacceptable. Avoid at all costs.

I always come here when I need to ship a return back from an online order. I appreciate how fast…read morethe process is every time I come. I also really appreciate getting greeted, it goes a long way.

This location has great customer service. Prompt and friendly. The staff are proficient and get…read morecustomers in and out expediently.

Highly highly recommend this company. From the initial consultation to our actual move, they were…read moreEXCELLENT. They answered all our questions regarding setting up our move. Before the move, they called to review everything and confirm the date and time. The day of the move, they showed up on time, and every single mover (Ty, Deandre, and Johnathan) was kind and helpful. They took care with our belongings, and ensured there was no damage to our stuff. Not only did the manager Brian call during the move to ensure everything was going smoothly, he even showed up and helped. I was extremely impressed with the level of service we received. Beyond exceptional.

Would not recommend, would never use again. I stood with the mover and specifically pointed out a…read morefragile item with specifics on side table, asking him to be careful -- damage happened anyway. Worse, they damaged it along with dropping some of my belongings in muddy greasy water and never told me. I found out on my own afterward and when I pointed it all out, the response was, oh yea. When I filed a claim with photo evidence and spoke with the manager, I was asked to change my survey answers before they'd settle, because it "looked bad" on the manager. I refused. Their final offer: a $50 check arrived. Not close to covering the repair and replacement, and the whole experience left me feeling deceived.

0/10 Service & Customer Service. Do Not. Find another business. Pack-It Movers will anxiously take…read moreyour deposit to get you booked and never show up for the service. On Friday, I booked a move for today 10/19, 1-3 PM. At 12:16 PM Melvin called stating a driver would be reaching out to me soon. Melvin called back at 2:46 and said "yeah our guys are just backed up right now and won't be able to get to you until some hours, can you take a priority move for tomorrow?". After I said I could not, Melvin stated he was going to reach out to his "sister company" to get additional assistance. At 2:52 Edward called and casually stated "This is Edward, we'll be there in an hour". At 4:31 I called Melvin back and asked him what was the update with the sister company. He stated "let me call them and see". He called back less than 2 minutes later and casually said "yea our guys had an emergency on the way to you nobody is going to be able to move you today." This company treated me as if I was the problem when I paid for a service they were not able to render. Melvin knew at 2:46 PM they were not going to provide services, yet kept me waiting hoping I would settle for a "priority move" Monday. They were not apologetic about inconveniencing me, letting me know they do not think they are replaceable.

This moving company is great. First they'll come at least…read more1-2 hours late then they will begin complaining that the furniture is too heavy and they may not be able to lift it up to the next location. Next they'll will break your furniture in front of you and tell you that the it was previously broken and they will document it. Then they'll give up on dismantling furniture and make their customer help them with dismantling the furniture. I think this company is great at doing half ass jobs so keep that in mind when you hire this company if you are brave enough. They also held all of my furniture in there truck and drove off threatening to take my stuff unless I removed my original review

Ethan, Rusha, Mathew were great. Very efficient and worked quickly. I highly recommend!read more

JC Montoya Mattew Sanchez…read more Joseph Morales Did a wonderful job for our 4 bedroom local move. They were fast, careful, friendly, and helped make the moving process much much easier than we ever could have done on our own. Highly recommend, and would definitely use their services again in the future!

Expensive, not forthcoming on details. You have to ask them every detail…read more Must leave a non-refundable deposit. Added hour for travel and fuel cost is a percentage of the total move if you can believe it!

Updated Review - June 2026…read more I am updating my previous five-star review from August 2025 because my experience on June 19, 2026 was dramatically different. As a widow and parent of a medically fragile daughter, I chose this company specifically because of the excellent service I received last year. This time, the crew worked for approximately five hours with no complaints. The lead driver performed a walkthrough, used my bathroom, and the team packed and loaded belongings without raising any concerns about the condition of the home. Everything changed when it came time to move our stacked washer and dryer unit (329 lbs). Suddenly, the lead driver claimed the apartment was so filthy it was making him sick and they could no longer continue. This was the first time any issue was mentioned. Two days prior, maintenance workers had been in the same apartment and specifically commented on how clean it was. I was left with furniture, beds, and belongings still in the old apartment while the crew stopped for about an hour before disappearing. I had to scramble to figure out what happened to my possessions. Since arriving at the new place, we have also discovered multiple damaged items (couch, end table, broken patio chair, etc.) that were not damaged prior to the move. This experience was incredibly stressful and disappointing. I have no problem leaving glowing feedback when a company performs well -- I did so previously. Unfortunately, this move fell far short of the professional service I expected and paid for. I would not recommend or use this company again. And they still charged me $825 for half a move. --------------- Previous review from August 2025: I cannot say enough nice things about Ethan, Patrick and Chrisean who helped me and my daughter move. We could NOT have done it without them. That's the truth. They were the nicest guys and so efficient. I just unpacked all the china they packed for me and I'm amazed at how quickly they were able to do that and with such care and precision. I will only ever use this company for my moving needs. That's the truth. Services Senior moving, Local moving, Moving-related packing, Oversized-item moving