I rented a u-haul and a storage room. Great, friendly attendant and did everything they could to…read moremake sure I had what I needed. Walked the to the I-haul with me and let me know how to check in. She also rented me staorage with their system down and made the needed adjustments when could and as mentioned that I might be getting a better price when the computer started working. She was right and my account was updated. I appreciate the kindness. I noticed customers coming in with no patience. She was doing all she could do. She was being blamed for stuff that the customer should of brought. She still maintained and assisted to make sure they received what they needed

The worst customer service ever!without patient, you could feel her negative energy and watching…read moreher make you feel uncomfortable. When you asked her for help, she was being very unkind and felt like she just wanted to be unbothered and just watch YouTube all day.

Robin was extremely helpful! Made the whole process very easy. Definitely recommend.read more

Would definitely recommend!…read more So I came here unexpectedly after visiting Public Storage down the road and having a horrible experience. I showed up to Public Storage with a large U-Haul packed to the brim with my stuff, trying to get a storage unit. I have never cared for Public Storage, but I already had one storage unit there so I thought it made sense to get a second one there. However, the experience was so bad, where the employees were so rude and off-putting, I just drove off in search of the nearest storage unit. After googling the nearest one and calling, I came to Extra Space. Boy what a difference! When I arrived, Robert was driving up and down the property to make sure everything was secure. He promptly greeted my daughter and I and offered us water as it was scorching outside. He was beyond sweet and professional. I arrived hot, sweating and irritated by my experience with Public Storage, and that quickly dissipated with Robert's great customer service. The whole process was made quick and efficient by Robert and within 20 minutes, I was at my new unit and unpacking the U-haul. The property was clean and well maintained. Robert took the time to explain their pest control system to me, which I appreciated. I looked around and never saw even one bug. I also thought that the magnetic doors they have so that you don't have to hold the door while trying to move was genius! Overall, I was extremely impressed with the property, how it is run and mostly Robert and how warm and professional he was. He is a gem and was the deciding factor in my deciding to rent a storage unit with them. I would definitely recommended Extra Space Storage to everyone!

I have used the services of this business more than once and am very happy with them. I recommend…read morethem.

Do not do this yourself. All types of hidden and extra fees and if you don't inquire, you won't…read moreknow until its time to pay. I ended up canceling with them after they moved my mother in law and ended up charging her an arm and a leg for stupid things like unmounting TVs and wrapping. It has now been several days of me requesting my deposit money back with literally no response. I have filed a claim to get it back and I will but had to let y'all know this was the worst experience moving. Ever. I ended up using other movers which were 100% better. ​

They helped me pick a perfect lift kit for my truck and I had it installed here. These guys know…read morewhat they were doing. They were all very kind to answer a plethora of questions. The only negative thing I have to say is their wait time. For the lift, they were pretty busy despite haveing a scheduled appointment. That and the very poor wifi connection in the shop with no cell service was hard to do anything productful. I ended up having to leave my truck there over night since I had prior obligations, my appointment started at 8am but I wasn't told it wouldn't be finished until 4-5pm until 2hours into appointed time. Otherwise no complaints. The guys did solid professional work. I'm happy, thank you!

I was in search of a place to have a trailer hitch installed when I stumbled upon VIP. I was able…read moreto make an appointment for install within two days and their price was comparable to other businesses. When I arrived for the appointment I was told it would take an hour to an hour and a half and they were spot on. The only downside of the wait time was the designated space they have for waiting. A handful of chairs in the back of the front showroom. A TV or a water cooler/coffee maker would substantially upgrade the comfort level, but alas they are new as assumed by the "now open" flags flying outside, so they get a pass for that. All in all I highly recommend VIP for hitch install over UHaul who said it would take a couple of weeks.

I was so thankful for extra space storage The customer service was excellent Thank you Robert you…read moreare a blessing and thank you for waiting for me..

From the owner: Need self-storage space in Spring, TX? Easily view self storage unit prices and reserve your self…read morestorage units online on our website. We would love to be your mini storage facility of choice and can help you with all of your storage and moving needs in Spring, TX. All Shelved Units Integrated Shelves in all Units 24-Hour Access Deliveries Accepted Onsite fax and photocopy Drive-Up Access Electronic Gate Access Fenced/Walled Perimeter Ground Level Access Online payments Short and long term rentals Video Surveillance Boxes & Moving Supplies Intercom system Low cost insurance available Mailboxes Powered units Total account management U-Haul Trucks & Trailers Climate Controlled

Sadly, this is not a great place to go with for storage needs. I went with them due to they were…read moreclose to my new home and the price was great! in 6 to 8 months there have been two price increases both approximately $30 each!! that's more than $700/yr. this is no longer a good deal. Unfortunately, I have one of the larger climate controlled units so just moving to another facility isn't really an option, something I'm sure the company keeps in mind when raising prices.

The process of getting a unit is effortless! They're one of the cheapest around, with great quality…read morebuildings. The only thing I wish they had were dumpsters for those renting storages. Also, sometimes the exit gate is broken, but they fix it in a timely manor. Very professional!

This location is quiet and small but worth it! I needed to rent a U-haul at the VERY last minute…read more The owner had one available. She also mentioned if she didn't have one at her location to just call and she would find one and get it for me so I wouldn't have to drive all over looking for the type of U-haul I needed. She was extremely personable and laid-back, unlike the bigger u-haul places I have rented from in the past. I would highly recommend this place!

If you're searching for a clean, secure, and well-maintained storage facility, Extra Space Storage…read moreis the perfect choice. I'm very particular about where I keep my personal belongings, and I was truly impressed by the excellent customer service from Mila and Maria--they explained everything clearly and made the experience seamless. The location is convenient, the facility is spotless, and I highly recommend it if you need storage space.

The renting process was way beyond, which is very rare in today's world. The units were clean and…read moreready to move in. Robin, whom I spoke with several times was professional and kind. I spoke to a woman that was cleaning a unit, when I went to see our first unit. She was very helpful in helping me learn how to use the lock. Everything was clean and our first unit was ready to move into. Overall a great experience.