Cancel

    Search

    Powerhouse Moving & Storage

    2.3 (36 reviews)
    Closed 7:00 am - 11:00 pm

    Get pricing & availability

    You can now request information from this business directly from Yelp

    Services - Powerhouse Moving & Storage

    In-state moving

    International moving

    Out-of-state moving

    3 More Services

    Piano moving

    Piano storage

    Self storage

    Powerhouse Moving & Storage Photos

    You might also consider

    Recommended Reviews - Powerhouse Moving & Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    POWERHOUSE MOVING Invoice -- Overcharged

    Unfortunately, having to leave a poor review based off refusal to refund overcharge hours & misquoted for a 1 bedroom (798sq ft. Apt) + 1 car Garage move from the Heights to Spring, TX. The owner, Dana was initially very kind selling the company and setting up the move until it came to tracking her down about being over charged by 4 hours and $500 later after my move. Her tone & attitude changed quickly. Long story long, my move was push from 8am to 7pm due to a worker not showing up and a truck down. I initially scheduled for 3 workers to help for a faster move since I needed to be out of my apartment by end of day. Which was addressed for concern to the owner. When the movers arrived at 6:45pm, I was informed my items would not all fit in one truck. No one came to do an in person quote. The owner's husband came out with another truck as a curtsey to help make the move go faster. He was very kind to prorate my initial rate from $175 to $155 and told me he would waive the service charge due to the inconveniences from the delayed services and having to bring another truck unexpectedly. The men ended about 11:15pm -- to which I still needed to return to my former apt to clean and return keys by midnight. Paying the invoice to the lead worker, he stated I being charged for 8 hours even though they started at 6:45pm - 11:15pm. (5 hours) I paid thinking I would call Dana at a later date to reconcile the issue due to it being so late and the workers were exhausted from the day they had. NOTE ** THE WORKERS WERE HARD WORKING AND VERY KIND MEN ** I tipped them extra in cash and offered cold refreshments while working to try and show my gratitude. After several attempts, The owner returned my call but was less than pleasant on the phone. After explaining the situation and how I was told the extra truck was a curtesy to assist, she stated how I was the problem, how I just wanted to complain, and had too much stuff; She didn't misquote me. She stated, "maybe or maybe not I would be getting a refund on the overcharged hours", per the invoice. She continued to rudely criticize me with additional hypothetical scenario's. A much different tone than the woman who sold the move to me from the start. The men's works ethic that day was great, especially considering the day they had in the July heat. However, this is a business and it's the principle. I was never informed of a 2nd truck needed or five men (per invoice it is crossed out). All I am asking is to be refunded for the additional hours that were not worked and I am being told she (the owner) may be refusing to do so. ** Please see attached invoice for proof.

    Broken 65" Samsung tv

    Hired the company to move us into an apt since we sold our home so we can move to a better school district. There are several things that were awful when it came the 3 men who moved us but the main thing that frustrated me was the tv. Wife emailed this company and they haven't emailed back but I know it's because they don't want to accept responsibility even though I know they have insurance for instances like this. Just let this be a lesson that if you have nice electronics like a 65"+ Samsung tv just move it yourself. I think the movers were just tired after 2.5 hours of moving and stopped caring. Also my front loader Samsung washer and dryer have scuffs on them as well but I'm not even stressed about it anymore. I just know who I won't hire when we buy our new home in the future. I never really leave reviews but when something is not right I speak up just like I do for my patients. Don't let the 5 star reviews fool you. The crew we got just didn't care. I've already pretty much know they won't fix their mistake so now I have to shop for another 65-70" well known name brand tv because of what they did. Patrick MSN, APRN, FNP-C

    ripped floor from these horrible movers.

    See all

    7 months ago

    I have used the services of this business more than once and am very happy with them. I recommend them.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lore S.
    0
    11
    13

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Dont show up late. Don't lie about costs that are in writing. Don't bang walls. Don't talk rudely to customer.

    Business owner information

    Photo of Dana S.

    Dana S.

    We are adding you to the Bad Apples list.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Dana S.

    Dana S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Sue C.
    41
    8
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Excellent!! Great work and people to work with for our move! Highly recommend Cruz and his crew!

    Business owner information

    Photo of Dana S.

    Dana S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Dana S.

    Dana S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ebrahim S.

    Ebrahim S.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D G.
    0
    12
    0

    2 years ago

    Business owner information

    Photo of Ebrahim S.

    Ebrahim S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Ebrahim S.

    Ebrahim S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Movers dropped our baby grand piano , lied about it and now Dana is refusing our calls. DO NOT USE IF YOU VALUE YOUR PROPERTY.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 3
    Love this 3
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    They broke my TV and gave me 4.50 dls check for it, it was a $150 dl TV

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 3
    Love this 3
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 3
    Love this 3
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Powerhouse Moving & Storage

    Review Highlights - Powerhouse Moving & Storage

    I was looking for an emergency pickup/delivery on Friday afternoon and Dana made it happen.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Express Piano Tuning & Repair - My piano player!

    Express Piano Tuning & Repair

    (4 reviews)

    Sixth Ward

    The owner of this company (whose picture is shown on his website) is an absolute crook! He sent an…read moreemployee to my house to tune my piano and the guy broke the lid off! When I contacted the owner, he agreed to fix my piano right after the Christmas holiday, and then he took a part off my piano to go and match it for parts. Since then, I have not heard ONE WORD from the owner so I have decided to file a case against him in small claims court because he DID NOT FIX MY PIANO and HE STOLE A PART FROM IT and then DISAPPEARED WITHOUT A TRACE! His phone no longer works either! Stay away from this fly by night crook, but if you see him, tell him he's about to pay through the nose for my grandmother's antique piano to be repaired by a true professional! Believe me, the owner of Express Piano tuning is nothing but a shyster and a thief! You have been warned!

    I was ripped off by Express Piano Tuning & Repair. I engaged Express to tune my older moderately…read morepriced piano. The piano tuner came out and was unable to complete the tuning. Charge $140. A second tuner came out a couple of months later and was also unable to complete the tuning. Charge $140 again. The following month the third attempt to tune the piano was successful. Charge $160 this time. $440 to tune my piano. The national average according to Google is $100-120. I figured there must have been a mistake, so I texted the company to ask. No mistake. They got me. I am just shocked. They ripped me off and got away with it. I should sue, but is it worth that much more anguish? It isn't, but I feel like I should at least warn others.

    Powerhouse Moving & Storage - movers - Updated May 2026

    Loading...
    Loading...
    Loading...