They have a MASSIVE rodent issue. It reeks of rat urine. It rained rat feces on me bringing down…read moreboxes and a Christmas tree. Nothing is being done to address this that moves the needle. The team there is aware, your items will be nested in, chewed on, and used as a rat toilet. I contacted them and the matter remains unresolved. I can simply take the loss, move my rat urine and feces covered items and salvage what I can. They have zero recourse other than to tell me sorry the price keeps rising and your stored items are ruined. Use 500 dollars in insurance which does not cover anything truly. I wish I could post a video of some thermal vision to let everyone see the hundreds of rats. No matter you can smell them.

Amazing nice a helping with my boxes great experience and fast and easy way to get box sread more

This place is absolutely one of the worst storage facilities I've ever had to work with. Be…read morecareful because they will raise your rent in less than 6 months and have no care in the world about it. You WILL NEVER find a cart. That's a unicorn so be prepared to bring your own or have a backbreaking time getting your stuff into or out of storage. Back lower half of building always smells like pot because the non-available manager who lives on property is obviously smoking instead of working. Have been locked out by non-working gates and when you call to complain about the rent increase, they read from a paper that basically tells you they don't care. Will move out soon into a more friendly facility. Public Storage ruined this facility.

Constant rent increases! No carts available!…read more I had a 10 X 15 unit at $125 a month when public storage bought out the previous owner. That was approximately September of 2021. Now in less than 3.5 years my rent has increased to $307 a month. That was final increase I'm sticking around for. As of move out, Feb. 21, 2025, there was only one cart for the entire facility. This has also been an ongoing issue since Public Storage took over. I have mentioned this to the staff in the past, but it has never been addressed.

Sadly, this is not a great place to go with for storage needs. I went with them due to they were…read moreclose to my new home and the price was great! in 6 to 8 months there have been two price increases both approximately $30 each!! that's more than $700/yr. this is no longer a good deal. Unfortunately, I have one of the larger climate controlled units so just moving to another facility isn't really an option, something I'm sure the company keeps in mind when raising prices.

I have had to lease several storage rooms over the course of my life, so I'm not new at this…read more What is new is the staff at this Storquest location. EVERYONE was very helpful, very professional. The manager Andrea helped me find ways that would save me money. Every time I have been in need of using the StorQuest truck, Andrea has bent over backwards to help me get it. They all seem to be honest, professional, cost and solution oriented. They take pride in lending a hand. That is so rare this day in time. I'm so grateful that I found Andrea and her staff. They are very close to my new home, but if I had to drive out of my way to work with this particular staff-I would. Try them for your storage and packing needs. The prices are more than fair and they won't let you down. Sharon Moore -Walsh.

After nine years in the same storage facility we received a letter that we had to be out in 15…read moredays, Hope city church bought the property kicked us all out. My storage was over 40 feet deep not easy to find so I called a lot of facilities but none of them had any space available I looked on yelp and found this place AAA Riley Fuzzell Storage drove over and they had two spaces that could accommodate me. Later I meet the owner he is very nice and restores antiques cars trucks even outboard motors very nice everything's very clean.

We recently invested in a new RV unit and due to HOA bylaws, we cannot store our RV unit at our…read morehome address and therefore had to locate a storage home for our trailer. We visited several and AAA Riley Fuzzell Storage to be the cleanest and well maintained storage lots compared to several in the area. The owner operator is friendly and helpful but has established a list of do's and don'ts that we both respect and are delighted to find in place. The lot is fully paved and easily accessible from the Grand Parkway feeder road heading West. The pricing was reasonable covered storage not to mention the security provided. The best thing is that this storage location is just 5 minutes from our home so essentially it is like storing our prized investment right next to us and it sits under a recently built covered area. What more can you ask for??

The quality of service Ellen provided was truly excellent! I do think RecNation provides value for…read morethe rates they charge. In the end, Ellen got me to a location where my service requested was achieved! Give her a call:)

Renter beware! In October, we switched over to RecNation because they had a better price on a…read morestorage unit. But three months later I got a notice that the cost of the unit would go from $149. To $350. Monthly. When we contacted them, they said well that was the introductory price! So, if you decide to rent from these people, figure that your rent will go up astronomically within three months. What a rip off!

I have had a storage unit here for years. The name has been changed repeatedly, and the rent has…read moregone up regularly. For over a year, the door leading into the building where my indoor unit is located has been unlocked. Every time I come to the unit, I tell them I am not comfortable going into an unlocked building. Today, I was told the same thing I have been told every time. "A work order has been put in, but because it is just one door, there is no hurry. The only thing I can tell you is you can move to another building, I guess." This is unacceptable.

We have been renting a space here for four months our unit is very roomie, clean this whole…read morefacility is very clean. The staff are very friendly and helpful. We definitely recommend this place !!!