1. Extra Space Storage

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Cumberland, RI

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Extra Space Storage

3.8 (12 reviews)
Open • 9:30 am - 6:00 pm

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3 months ago

Paul was very accommodating and patient with us. Great customer service. He went above and beyond to help us with an issue.

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1 year ago

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5 years ago

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5 years ago

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4 years ago

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5 years ago

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3 years ago

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5 years ago

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8 years ago

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8 years ago

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6 years ago

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8 years ago

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All My Sons Moving & Storage

All My Sons Moving & Storage

(80 reviews)

Wanskuck

AMS has moved me multiple times - always a pleasant crew, hard workers, and a wonderful operations…read moreteam. Helpful despite my last-minute nature! Highly recommend.

I rarely write negative reviews, but this was hands down one of the worst service experiences I…read morehave ever had. What should have been a simple one-mile move turned into a stressful, expensive, and poorly managed ordeal. The crew arrived roughly four hours late after a last-minute crew replacement, I nearly missed my flight because of the delay, my furniture was left partially assembled, my instructions were ignored, and the apartment was left in complete disarray despite paying a premium price. To start with a positive, scheduling the appointment was easy, and both the dispatcher and moving crew were polite. Unfortunately, that was where the positive experience ended. When I booked the move, I made it very clear that I needed to leave for the airport at 7:00 PM. I was assured the crew would arrive between 10:00 AM and 12:00 PM and that the move would take no more than three hours. I had already moved approximately 50% of the apartment myself, leaving only the larger items that required professional movers. Throughout the day, I repeatedly called dispatch because I needed to reserve the loading bay and elevator in my building to make the move as efficient as possible. During one of those calls, I learned that the original crew assigned to my move was not going to make it. Dispatch switched crews and sent a replacement team, but they did not arrive until around 4:00 PM. To make the move easier and faster, I had already disassembled one of my beds. When I mentioned this beforehand, I was told that everything was fine and that it would help speed up the move. At no point was I informed that they would refuse to reassemble furniture disassembled by the customer. Because of the delay, I had to leave for the airport to avoid missing my flight. I arranged for a building guard to stay behind, supervise the move, and assist with any issues. I also clearly instructed the crew where furniture and boxes should be placed and told them to call or text if they needed clarification. Instead, I returned to find the apartment left in complete disarray. One bed was assembled, but the other was left disassembled. Only afterward was I told over the phone that they would not reassemble it because they had not been the ones to take it apart. Had this policy been communicated beforehand, I could have planned accordingly. The crew also left dressers, storage cubes, and other furniture scattered throughout the living room rather than placing them where requested. I specifically instructed them that if certain boxes could not fit in their intended locations, they could leave them in the kitchen. Instead, everything was simply unloaded into the living room with little effort made to organize or place items as directed. I have attached photos showing the condition in which the apartment was left. To make matters worse, the final price was significantly higher than expected, especially considering the delays, incomplete work, and lack of communication. Between the missed arrival window, last-minute crew replacement, poor communication, failure to follow instructions, incomplete assembly work, and excessive cost, this was easily the worst moving experience and one of the worst service experiences I have ever had. I cannot recommend this company based on my experience. Edit: Calling the number provided in the business review is not helpful as I was in a 25 minute queue with no answer. On top of that they do not want to respond to the email I sent them in hopes of resolving the issue.

RA Movers - We can help with self storage.

RA Movers

(49 reviews)

We have used RA Movers, twice. In both cases we found the crew to be professional, polite and…read moreaccommodating. Once they placed our furniture in it's forever home, they wanted to make sure everything was where we wanted it to be and relocated a few pieces. We can highly recommend this company. Our belongings were handled with care and consideration, nothing was damaged. The prices were competitive with other quotes. But mostly, we were basing our decision on our previous experience. A shout out to Kenny, Chris and Stefan; very nice guys with pleasant and respectful attitudes.; they worked so hard and it was a hot, humid day! Jim is lucky to have such great employees. Linda and Michael Lakeville MA

Extremely Disappointing Experience with RA Movers -- Unprofessional and Unacceptable Service…read more Our experience with RA Movers was extremely disappointing, and I would not recommend this company based on the service and professionalism we received. To start, they left our 70-inch TV behind in their truck, and we were left trying to get answers about when our property would actually be delivered. Communication and accountability were frustrating from the beginning. Even more concerning was the behavior of the owner. During phone conversations with both my wife and me, the owner came across as condescending, confrontational, and seemingly intent on bullying rather than addressing our legitimate concerns professionally. Customers should never have to deal with that kind of attitude when simply asking a company to take responsibility for its mistakes. On top of everything else, RA Movers filmed videos for their own promotional content despite both my wife and me explicitly stating that we did not consent to being filmed for that purpose. Despite our clear objections, the videos were posted anyway. Disregarding customers' stated boundaries and then using that footage for promotional purposes is completely unacceptable. Mistakes can happen in any business, but how a company handles those mistakes says everything about its character. Forgetting a customer's property, treating customers disrespectfully when they raise concerns, and disregarding their objections to promotional filming demonstrate a serious lack of professionalism and accountability. Moving is already stressful enough without having to chase down missing belongings and deal with an owner who makes the situation worse instead of resolving it. I strongly recommend considering other moving companies. Based on our experience, RA Movers fell well short of the level of service, communication, respect, and accountability that customers should reasonably expect from a professional moving company.

Jones Moving & Storage

Jones Moving & Storage

(28 reviews)

West End

I had to write a review and clear the negative air with this business. So, here it is…read more I am certainly a real person, not the owner or anybody affiliated with the company. Everything that follows is my honest and whole-hearten opinion; be prepared. I have moved many times, and have had BAD moving experiences. This was not one of them. Thank you Jones. I was moving from my 3rd floor walk-up in Attleboro, MA to a duplex in North Kingstown, RI. Also, it was a blissful 90 something degrees outside with the temperature rising to about 100 in my stuffy oven of a loft. Despite the weather, the three men did a great job of swiftly moving all my things (and stress) down the VERY tight and winding stairwell. I was given an estimate when I first arranged the move about a month earlier, and it ended up costing less than expected since they worked so diligently. A full round of applause for Devin, Jerry, and John. Devin also called ahead of time to let me know they were getting the truck ready, so, I should be expecting their arrival. Which, yes, they arrived on time. When all moved in, I did noticed tiny little scuffs on a couple things, but they came off easily or were on items I planned to replace anyhow. The company was recommended to me by my Father and Brother who both used them for a move and were impressed. I have not used them for storage, so I have nothing to comment for. *Tip for movers - Yes, this is considered hard labor, but they are still people. Don't treat the movers like trash and expect an amazing job. I prepared for the move and packed the majority of my things. Also, with the heat as such, I had lots of fresh water and towels ready. Oh, and here is a silly concept....helping. Unless you are actually disabled and truly UNABLE to help, don't sit around like a tool watching them. That is all.

Excellent moving experience. The guys were friendly and helpful with all the details like taping up…read moreboxes at the last-minute and taking apart and then putting the beds together. A stressful day made a bit less stressful by their good cheer. Thanks Jones!

Extra Space Storage - selfstorage - Updated November 2026

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