Having just moved to Rhode Island I needed a quick and safe storage facility, I'm happy I chose…read moreStorage Place! The facility is well maintained, and security provided is more than adequate, without impending on your access. They also have convenient carts throughout the inside of the facility for you to use and a drive up loading dock for moving trucks. Highly recommend this place!

From the owner: Brand new climate controlled self storage. Discover the convenience of having additional room…read moreexactly when you need it.

George and his entire team, especially Manny and Cam, are truly the best of the best. Not only are…read morethey exceptional movers, but they're also genuinely kind, caring people. They are friendly, respectful, incredibly efficient, and worked tirelessly from start to finish. They went above and beyond to make the entire moving process as smooth and stress-free as possible, always willing to accommodate any request with a positive attitude. Their professionalism, attention to detail, and dedication to customer service exceeded my expectations. I have hired them many times now and couldn't recommend them more highly!

My daughter signed up for this service at the end of her freshman year. I helped her pack her…read moreitems (numerous boxes). It was a gamble as we had not heard much of this company and it was literally everything she owned for school except what was in her carry-on suitcase. We returned in September and found everything intact and well cared for. The crews (both pick up and drop off) were polite, professional, super-hard-working and very accommodating. They have this college storage field down to a science! We were in touch with management (Andrew) over a question about storage and payment and he was incredibly professional! Excellent customer service! We will definitely be using them again this summer, and every summer going forward!

I really can't say enough good things about Joe and Ebony. First rate customer service! They were…read morenot only helpful but accommodating and very personable. We just moved our stuff in and it went smoothly. The layout is a little tight and hilly in some areas, so keep that in mind when moving in and out.

Excellent customer service (Laurie is fantastic and I'm hard pressed to think of a more welcoming…read moreagent in any business.) in a clean and bright office. The grounds are well cared for and I feel comfortable with my property behind their gates.

This place is a rip off…read more Code wouldn't work for gate or door access. No one there for 3 business days to assist. Corporate office in Winter Garden, Fl could not help. So I had to find a new place. Girl at counter would not show us how to use these codes when we signed up because she wanted to talk to her friends when we paid for this. " It's Easy" she said. Huey!!! Tried to get my money back...no way to get 3 months rent back for no access. Amex was no help. Plus, I now am paying for another place. Plenty of better places in town for the same $$$. I suggest using all others.

So much mouse poop. I submitted an insurance claim months ago, got a total lowball offer from them…read more($500 for thousands in damage) despite having paid for insurance through them and having spent a ton on money on storage with them, asked them to call me, got a voicemail, tried them back, and have not heard back in months. But they do keep on raising prices by insane amounts. Also said they would apply a military discount when I first opened my unit, and they have still not applied it over a year later. 0/10 would avoid at all costs.

Gabriel was very nice and accommodated for my car to be stored in an enclosed unit. it was also…read morecheaper than any other outdoor facility in the area

From the owner: 24/7 Gate Operated, Drive-Up Self Storage Facility, 678 George Washington HWY, Lincoln RI 02865. read more

It's nice and clean and that how thy want it thy don't want people hanging it's not a hang outread more

Literally ANYTHING could improve. Customer service sucks, doors are always broken, elevators…read morealways out of service, no bathroom for customers to use. They charge you an arm and a leg for "secure" storage yet the doors are always open so anyone can go in. 0/10 recommend, find another storage even if it's more expensive not worth the headaches.

AMS has moved me multiple times - always a pleasant crew, hard workers, and a wonderful operations…read moreteam. Helpful despite my last-minute nature! Highly recommend.

I rarely write negative reviews, but this was hands down one of the worst service experiences I…read morehave ever had. What should have been a simple one-mile move turned into a stressful, expensive, and poorly managed ordeal. The crew arrived roughly four hours late after a last-minute crew replacement, I nearly missed my flight because of the delay, my furniture was left partially assembled, my instructions were ignored, and the apartment was left in complete disarray despite paying a premium price. To start with a positive, scheduling the appointment was easy, and both the dispatcher and moving crew were polite. Unfortunately, that was where the positive experience ended. When I booked the move, I made it very clear that I needed to leave for the airport at 7:00 PM. I was assured the crew would arrive between 10:00 AM and 12:00 PM and that the move would take no more than three hours. I had already moved approximately 50% of the apartment myself, leaving only the larger items that required professional movers. Throughout the day, I repeatedly called dispatch because I needed to reserve the loading bay and elevator in my building to make the move as efficient as possible. During one of those calls, I learned that the original crew assigned to my move was not going to make it. Dispatch switched crews and sent a replacement team, but they did not arrive until around 4:00 PM. To make the move easier and faster, I had already disassembled one of my beds. When I mentioned this beforehand, I was told that everything was fine and that it would help speed up the move. At no point was I informed that they would refuse to reassemble furniture disassembled by the customer. Because of the delay, I had to leave for the airport to avoid missing my flight. I arranged for a building guard to stay behind, supervise the move, and assist with any issues. I also clearly instructed the crew where furniture and boxes should be placed and told them to call or text if they needed clarification. Instead, I returned to find the apartment left in complete disarray. One bed was assembled, but the other was left disassembled. Only afterward was I told over the phone that they would not reassemble it because they had not been the ones to take it apart. Had this policy been communicated beforehand, I could have planned accordingly. The crew also left dressers, storage cubes, and other furniture scattered throughout the living room rather than placing them where requested. I specifically instructed them that if certain boxes could not fit in their intended locations, they could leave them in the kitchen. Instead, everything was simply unloaded into the living room with little effort made to organize or place items as directed. I have attached photos showing the condition in which the apartment was left. To make matters worse, the final price was significantly higher than expected, especially considering the delays, incomplete work, and lack of communication. Between the missed arrival window, last-minute crew replacement, poor communication, failure to follow instructions, incomplete assembly work, and excessive cost, this was easily the worst moving experience and one of the worst service experiences I have ever had. I cannot recommend this company based on my experience. Edit: Calling the number provided in the business review is not helpful as I was in a 25 minute queue with no answer. On top of that they do not want to respond to the email I sent them in hopes of resolving the issue.

Excellent customer service…read more Very helpful and good people I am very happy to be renting from here

Management needs revamping. Taylor's attitude is very bad for business. Attitude is everything and…read morehers is very poor and unhelpful.

Patriot Storage took so much stress out of our cross country move. Not only were they beyond easy…read moreto work with, they have fantastic facilities and really go above and beyond to make sure your needs are met. I really liked how they could recommend what size storage we would likely need and then sent convenient text messages to confirm everything. They also recommended local movers to help, which was a god send being new to the area. You should absolutely trust Patriot for any of your storage needs!

Rodent infested- doors of the building left open. I rented…read moremy unit for over a year without any issues besides him raising the rent 2-3x. A few months ago I noticed mouse droppings in my unit so I contacted the owner who had been great up until that point. His response to my inquiry is below. The owner pretty much told me to pound sand and then started to charge my credit card a monthly fee to put traps inside of my unit. I stored nothing even close to food in my unit- only clothes and furniture. I took it upon myself to go out, buy mothballs and change them out every few months. I chalked this up to incompetency and simply poor business skills on the owners part until we ran into another issue.... Last Friday night we went to the storage facility to find the two front doors of the building completely unlocked! The key pad was working but the door never locked behind us. We waited 15 minutes to see if that changed but nope- the doors remained unlocked with no one else at the facility... The entire building was left exposed to anyone in the neighborhood with a set of bolt cutters. We took videos and pictures of this figuring it would most likely fall on deaf ears seeing how ignorant the owners first response to us was. We hired movers and had our belongings transferred to another facility yesterday. Once we got into the back of the unit we found the actual damage to our stuff. The mice chewed through wires and pretty much used our unit as a public waste area. Im well aware that every storage facility is going to have some type of rodent problem but to respond to customers who have entrusted you with their valuables in this way is unacceptable and a clear representation of what you will get if your store your items with this company. "Please keep in mind we have over 300 customers storing their belongings here. Our rental agreement states clearly no food products allowed however we cannot verify what people bring into the building at all times which is why every storage facility including ours contracts exterminators monthly to keep rodents and insects to a minimum. I've fined people for storing 10lbs bags of rice and pasta ‍ Keep in mind every restaurant you've ever eaten has also mice no matter if it's a Michelin star or McDonald's. I was doing you a solid by offering to check the trap. I will gladly remove our lock if this is going to be an issue. Please advise. "