Very clean and secure storage facility. The owners are dedicated to making sure all of your storage…read moreneeds are satisfied. I saved so much money by changing locations from Woonsocket to MetroVault, in Cranston, RI; even if you are not in the area it's worth the extra travel. 5-Stars!

From the owner: Hot summer special: Get 50% off on your self storage at MetroVault this summer…read more No long-term commitment. Risk-free reservations: cancel or change unit type at any time. Express checkout: book in 3 minutes. Conveniently located off the Route 10 exit 4 ramp (across the street from Cranston Police Department)

Not a great experience at all. Original sign on rate was $132 for a 10x10. By time I had to move…read moreout (unreasonable monthly rate and lack of insurance coverage solutions) almost 2 years later, the monthly price was $270. I had insurance the entire time, yet when I sent photos regarding the mice infestation in my unit which ended up ruining my couch, rugs, and other property - I was left on read and messages were deleted from my account. I ended up having to throw away about 70% of my belongings due to mice chewing through, mice pee and fecal matter. Not to mention the camp of homeless people who live at the back of the property right on the other side of the fence. DO NOT RECOMMEND.

What a disgrace of a company. I had so much of my furnishings and clothing ruined from water…read moredamage from their roof. I left many messages for the manager to call me, nothing. You can't ever get a real person on the phone. I lost thousands in furnishings and clothing from this crap company. This company sucked in every way. Complaint to the better business bureau

I would not use this company again. We were scheduled for 3 guy's, they sent 2 and a guy who was…read moreworking his first shift ever. He was so out of shape that he was gassed in the first three hours. He stood and watched the guy in the truck pack the truck. Training is not supposed to happen on the job if a client is paying for you as a worker. I'm 57 years old and I had more hustle in me than this young guy. Half way through the move they sent another guy to help out and keep the cost of 3 guys but he had smoked-up and also ran out of energy before the job was done. My boxes were all labeled and they piled them up in the living room. I had to ask them to bring them to the kitchen etc. They wanted me to pay before they were even finished. There's more to write, I just don't want to relive it. Not once did anyone act with urgency, I moved the entire storage unit myself. If I would have relied on the movers it would have cost me two more hours. The trainee scratched my kitchen table, I brought it to the lead movers attention, it did not factor into reducing the cost. If I damaged a clients property I would expect to be charged, no consideration was given when we paid the bill.

A Cautionary TALE Do not use any Service Organization in Rhode Island because the Attorney General…read moredoes not protect consumers. In August 2016 J&M Moving of North Providence Rhode Island moved all my belongings from Natick MA into storage. I moved to a furnished condo in South Carolina and in February 2017 I called J&M to bring my furniture to South Carolina. In March a load arrived although the carrier had no help, and I had to hire someone to help him move my belongings. Much of my furniture was missing. I called J&M. They sent another load 6 weeks later and indicated that a top had come off a container with much of my fine china a crystal. I was never told this although I was present for the entire move. J& M arranged for another carrier to ship my fine goods. They arrived IN A CARDBOARD BOX even though I had packed everything carefully in a hard sided enclosure. Pictures of my broken items are shown later. Much of what was broken was priceless 19th century china. J&M paid a china claim but I believe it was because they put in a claim against the other carrier. I was still missing half of an oak vanity and a large container of horseback riding gear worth a great deal of money. J&M do not answer my phone calls or respond to my requests. The attorney general's office in Rhode Island has not responded to my complaints. I received a short email saying they did not know whose jurisdiction this falls under and were investigating this.

My daughter signed up for this service at the end of her freshman year. I helped her pack her…read moreitems (numerous boxes). It was a gamble as we had not heard much of this company and it was literally everything she owned for school except what was in her carry-on suitcase. We returned in September and found everything intact and well cared for. The crews (both pick up and drop off) were polite, professional, super-hard-working and very accommodating. They have this college storage field down to a science! We were in touch with management (Andrew) over a question about storage and payment and he was incredibly professional! Excellent customer service! We will definitely be using them again this summer, and every summer going forward!

My son, a Brown student, has used College Storage twice. They are wonderful. They are very…read moreorganized and everything is returned in perfect condition. I especially valued College Storage when my son was required to quickly pack up last March at the beginning of the pandemic. I couldn't help my son move given we live in the Midwest. The folks at College Storage went out of their way to help us and responded seamlessly to the changing instructions from the university. They helped preserve my sanity during these crazy times. They also supported us through Brown's changing decisions regarding the return. Once again, my son received his items back in perfect condition. I can't say enough good things about College Storage!

My parents hired them to move things from their house to mine. They they're my house without me…read moreknowing and when I said something one gentleman became extremely angry and rude and that set the tone for the rest of the move. He said things like" get away from us and let me do my," most likely because they didn't want me seeing them drop a large antique china closet 3x. I was in my house I can be whenever and say what I want. They are getting paid and even my neighbors heard him. He told my mom. My parents had another move already scheduled with them different gentlemen showed up this time thank goodness but before they even started moving they asked for their tip! I've tried to contact the office several times especially about the first gentleman's behavior cuz it was almost abusive and nobody answers and you cannot get a hold of anyone. I'm guessing cuz they don't want these type of phone calls. The three men today said that the company tells them to ask for the tip In the beginning and my parents did buy them lunch as well and I was going to let it go but this is the second horrible experience in the first one the man was actually verbally abusive to a degree where I had to actually stick up for myself and yell. If they did a good job it might be worth it but I'm not sure that any of them actually are experienced in this I've had several moves myself and have never witnessed people dropping furniture like this or asking for a tip or being rude. I know I can't act like that at my job that's for sure!

Not good it was a very easy move four pieces of furniture. Dirty hand prints ripped coached ripped…read morebed

Following some research, I determined that they have falsely advertised their rates on their…read morewebsite. For example, the rate for the largest unit on their website is 203.00. The rate on their website, however, is only for a few months, but it's not disclosed as an introductory rate. In my opinion, this is not a good business practice and is deceptive. Besides deceptive advertising, their units are generally in proper working condition.

Pretty disappointed with my experience with extra space. Unit was fine, move in was easy, but the…read moregate is literally open 24/7. My code never worked. It's been 3 months. Plus, 3 months after signing up, they jumped my monthly rate 55% with no warning. What?

I have been renting multiple units from Extra Space Storage, Dexter Street Cumberland, and am very…read morehappy with the management. It's always clean, I feel safe there, they have a variety of sizes and options available, and I believe my items are safe there. Price is reasonable, competitive with other places. I would recommend this place for your belongings!

Rental process was easy enough, but just got notice my monthly rent is going up 65% !…read more On a month to month rental increases are expected but a 65% spike starting in December is just a bait and switch banking on people not wanting to deal with finding new spaces and moving around the holidays. Which is my case is true. But I'm also looking for another space an you can be sure it won't be with "Extra Space"

They price gauge, raising prices dramatically every few months-- even though they're advertising…read moremuch lower prices online. Regional manager never calls you back, even after being a customer for years when you try to get price adjusted. App doesn't work properly for payments resulting in late fees. No lights in units. Climate controlled units are nearly as cold and damp as outside in winter. Pigeons must be in units because some of my furniture had white bird poop spots on it. Just moved to a to facility, warm inside, lights and 1/3 the cost. Stay far away from CubeSmart.

I reserved my storage unit online. Brought my stuff to it the next day. The process was easy, the…read moreprice was good, and the manager was friendly.

Gabriel was very nice and accommodated for my car to be stored in an enclosed unit. it was also…read morecheaper than any other outdoor facility in the area

From the owner: 24/7 Gate Operated, Drive-Up Self Storage Facility, 678 George Washington HWY, Lincoln RI 02865. read more