Very clean and secure storage facility. The owners are dedicated to making sure all of your storage…read moreneeds are satisfied. I saved so much money by changing locations from Woonsocket to MetroVault, in Cranston, RI; even if you are not in the area it's worth the extra travel. 5-Stars!

From the owner: Hot summer special: Get 50% off on your self storage at MetroVault this summer…read more No long-term commitment. Risk-free reservations: cancel or change unit type at any time. Express checkout: book in 3 minutes. Conveniently located off the Route 10 exit 4 ramp (across the street from Cranston Police Department)

It's nice and clean and that how thy want it thy don't want people hanging it's not a hang outread more

Literally ANYTHING could improve. Customer service sucks, doors are always broken, elevators…read morealways out of service, no bathroom for customers to use. They charge you an arm and a leg for "secure" storage yet the doors are always open so anyone can go in. 0/10 recommend, find another storage even if it's more expensive not worth the headaches.

Having just moved to Rhode Island I needed a quick and safe storage facility, I'm happy I chose…read moreStorage Place! The facility is well maintained, and security provided is more than adequate, without impending on your access. They also have convenient carts throughout the inside of the facility for you to use and a drive up loading dock for moving trucks. Highly recommend this place!

From the owner: Brand new climate controlled self storage. Discover the convenience of having additional room…read moreexactly when you need it.

Outside storages have rats . The area isn't great but if you get a storage get an inside upper…read morefloor, they're cleaner. There are elevators and restrooms inside. Prices range depending what your looking for .

The service at this place is despicable. There doesn't seem to be any concern or respect for…read morecustomers' time or needs. After renting a truck for a day, I kept it overnight and planned to return the next day. Due to work I was unable to return the truck and planned to pay for the extra day. They gave me a call 15 minutes before 2:15 to tell me they made a reservation w/the truck and told me that I had to be there as soon as possible. Allowing for reservations on a truck you don't currently have available is baffling, but I digress. I told them that wouldn't be possible, and that I would try to come by tonight, but I work. I was unable to make it before closing due to my entire life sitting in the truck and me having to work. I intended to return tomorrow morning, but they sent a threatening text to "return the vehicle immediately or it will be reported stolen". Whatever you do, don't go here. I've never had such an experience with any other U-Haul. Go to literally any other facility. They're incredibly rude, inconsiderate, and just generally uncaring. I wish I could give them a negative review

My parents hired them to move things from their house to mine. They they're my house without me…read moreknowing and when I said something one gentleman became extremely angry and rude and that set the tone for the rest of the move. He said things like" get away from us and let me do my," most likely because they didn't want me seeing them drop a large antique china closet 3x. I was in my house I can be whenever and say what I want. They are getting paid and even my neighbors heard him. He told my mom. My parents had another move already scheduled with them different gentlemen showed up this time thank goodness but before they even started moving they asked for their tip! I've tried to contact the office several times especially about the first gentleman's behavior cuz it was almost abusive and nobody answers and you cannot get a hold of anyone. I'm guessing cuz they don't want these type of phone calls. The three men today said that the company tells them to ask for the tip In the beginning and my parents did buy them lunch as well and I was going to let it go but this is the second horrible experience in the first one the man was actually verbally abusive to a degree where I had to actually stick up for myself and yell. If they did a good job it might be worth it but I'm not sure that any of them actually are experienced in this I've had several moves myself and have never witnessed people dropping furniture like this or asking for a tip or being rude. I know I can't act like that at my job that's for sure!

Not good it was a very easy move four pieces of furniture. Dirty hand prints ripped coached ripped…read morebed

My daughter signed up for this service at the end of her freshman year. I helped her pack her…read moreitems (numerous boxes). It was a gamble as we had not heard much of this company and it was literally everything she owned for school except what was in her carry-on suitcase. We returned in September and found everything intact and well cared for. The crews (both pick up and drop off) were polite, professional, super-hard-working and very accommodating. They have this college storage field down to a science! We were in touch with management (Andrew) over a question about storage and payment and he was incredibly professional! Excellent customer service! We will definitely be using them again this summer, and every summer going forward!

My son, a Brown student, has used College Storage twice. They are wonderful. They are very…read moreorganized and everything is returned in perfect condition. I especially valued College Storage when my son was required to quickly pack up last March at the beginning of the pandemic. I couldn't help my son move given we live in the Midwest. The folks at College Storage went out of their way to help us and responded seamlessly to the changing instructions from the university. They helped preserve my sanity during these crazy times. They also supported us through Brown's changing decisions regarding the return. Once again, my son received his items back in perfect condition. I can't say enough good things about College Storage!

Do NOT EVER use this storage facility. If I could give this place zero stars I would. I moved into…read morea 5x10 storage and began paying $114 per month. Within a few months my price increased and it continued to increase until I was told my new monthly rate would be $298. The company never notified you in advance of these rate changes, and the service and quality of the unit does NOT warrant these types of prices. I went into my unit and it was COVERED in rodent poop. Bags were eaten through, poop was all over the floor, all over my furniture, and in boxes that were closed. The unit was so hot and humid and it was unbearable to breathe due to the amount of soot and feces in the unit. The couch got hit the worst with the infestation as it is covered in decomposed rodent poop. I asked the company if they could dispose of it due to their negligence and they told me that I needed to get rid of it myself. They said if anything was left I would be charged a hefty fee which is ridiculous considering my furniture is now ruined and instead of taking it with me on my move I need to dispose of it AND buy new items. I asked the woman working if she could at least reimburse a month's rent due to the state of my belongings and she said there was nothing she can do. This place knows that there are rodent issues. They have bait traps all around the units and the facility is quite frankly disgusting. I am so mad at myself for paying as much as I did to now have to go out and buy all new furniture. I will NEVER rent from a public storage company ever again.

horrific. anyone giving a 5 stars for this location is either a bot or working there. never can get…read morethem on the phone. they locked away the carts so its hard to use. never seen the bathrooms actually open. rapid rate increases after your first few months; currently over 250% price increase after just 2 years. during cleaning they will push broken glass and rodent droppings from the hallway to the foot of your storage space. I reserved a 10'x15' space and they gave me a split one without any notice. DO NOT STORE HERE!

Excellent moving experience. The guys were friendly and helpful with all the details like taping up…read moreboxes at the last-minute and taking apart and then putting the beds together. A stressful day made a bit less stressful by their good cheer. Thanks Jones!

In 2015 I was planning to move abroad. I rented out my house and put all the belongings that I was…read morekeeping in storage with Jones. I was led to believe that my furniture would be in its own little storage compartment and not get disturbed. The furniture that I kept was all mid century collectible furniture in excellent condition. I ended up moving back into my house two years later. Almost every single piece of furniture was damaged or banged up in some way. On one of the larger pieces was a sign indicating it was in a storage room for oversize pieces. For sure my furniture was not in its own little compartment, and it obliviously was carelessly moved around many times. They sent someone to "repair" the damage which basically entailed covering it up with a magic marker. A really disappointing experience. Would not trust them again with anything valuable to me.