Excellent service. Their large outside unit made the big job of moving a household across the state…read moremuch easier than we expected. Jon and the staff accommodated our changing schedule with ease and professionalism. We highly recommend Middletown Self Storage and would use them again without question. Thanks, Jon. Oh and thanks for the recommendation regarding movers. The Handy Guys worked out great.

The management (2 men named John) could not be more pleasant and helpful. Our space and the entire…read morefacility is immaculate and secure. Can not say enough positive things about Middletown Self-Storage!

Casita moved furniture and belongings out of a Pod and into a house. They were courteous and…read moreprofessional. They were respectful of our belongings and the house. No dings or scrapes. Furniture was lifted to reposition. They were efficient but not sloppy. Highly recommend.

I'd give it zero stars if I could. I booked two moves with Casita, going by their review. My move…read morewas booked at 1 o'clock. I needed to vacate my house and the person I was living with had to take the day off just for this move. I got a message saying that they would be late. And that it wouldn't be till approximately 3 o'clock. 3 o'clock came and went. I messaged them and called them at 3:20 and nobody picked up or replied. At 3:45 I messaged again to please contact me because at this point the person I'm living with had to pick up his daughter and it was going to be getting dark. Finally, I got a response via text, not the courtesy of a phone call, saying that none of the workers were picking up their phones and there was nothing that she could do about it. There was no offer to give a discount or schedule another day for there inconvenience. I canceled both moves, wasted an entire day along with my roommate losing a day of work. I'm going with somebody else who is reputable and cares about their customers and gaining more customers. I would advise against using this company. Customer service is horrible to not even pick up the phone and address the situation. Even if you didn't have any good news, the customer deserves to know what is going on. After I replied to cancel the whole thing and that I'd be writing a review, I STILL got no reply. Both of us wasted our entire day on a very time sensitive move and I was left scrambling trying to find somebody else. Thank God I found one. I can't say anything about the movers because I obviously never got a chance to use them, but the customer service is awful. Don't waste your time or money on this "business".

The gentlemen were on time, kind, respectful and the price was reasonable and no unexpected costs!…read moreThey moved the old dining room set, server and recliner with ease and efficiently! I recommend them and asked for their business card so I can let others know they are trustworthy and reliable!

My realtor recommened them to me. Not a positive experience . I scheduled an appointmetn and they…read morenever called to cancel or rescheule the appt; just never showed up When I called, they said they tried to reach me. No missed calls or texts. I will not use them and went to another company Dont recommend

Excellent moving experience. The guys were friendly and helpful with all the details like taping up…read moreboxes at the last-minute and taking apart and then putting the beds together. A stressful day made a bit less stressful by their good cheer. Thanks Jones!

In 2015 I was planning to move abroad. I rented out my house and put all the belongings that I was…read morekeeping in storage with Jones. I was led to believe that my furniture would be in its own little storage compartment and not get disturbed. The furniture that I kept was all mid century collectible furniture in excellent condition. I ended up moving back into my house two years later. Almost every single piece of furniture was damaged or banged up in some way. On one of the larger pieces was a sign indicating it was in a storage room for oversize pieces. For sure my furniture was not in its own little compartment, and it obliviously was carelessly moved around many times. They sent someone to "repair" the damage which basically entailed covering it up with a magic marker. A really disappointing experience. Would not trust them again with anything valuable to me.

I would not use this company again. We were scheduled for 3 guy's, they sent 2 and a guy who was…read moreworking his first shift ever. He was so out of shape that he was gassed in the first three hours. He stood and watched the guy in the truck pack the truck. Training is not supposed to happen on the job if a client is paying for you as a worker. I'm 57 years old and I had more hustle in me than this young guy. Half way through the move they sent another guy to help out and keep the cost of 3 guys but he had smoked-up and also ran out of energy before the job was done. My boxes were all labeled and they piled them up in the living room. I had to ask them to bring them to the kitchen etc. They wanted me to pay before they were even finished. There's more to write, I just don't want to relive it. Not once did anyone act with urgency, I moved the entire storage unit myself. If I would have relied on the movers it would have cost me two more hours. The trainee scratched my kitchen table, I brought it to the lead movers attention, it did not factor into reducing the cost. If I damaged a clients property I would expect to be charged, no consideration was given when we paid the bill.

A Cautionary TALE Do not use any Service Organization in Rhode Island because the Attorney General…read moredoes not protect consumers. In August 2016 J&M Moving of North Providence Rhode Island moved all my belongings from Natick MA into storage. I moved to a furnished condo in South Carolina and in February 2017 I called J&M to bring my furniture to South Carolina. In March a load arrived although the carrier had no help, and I had to hire someone to help him move my belongings. Much of my furniture was missing. I called J&M. They sent another load 6 weeks later and indicated that a top had come off a container with much of my fine china a crystal. I was never told this although I was present for the entire move. J& M arranged for another carrier to ship my fine goods. They arrived IN A CARDBOARD BOX even though I had packed everything carefully in a hard sided enclosure. Pictures of my broken items are shown later. Much of what was broken was priceless 19th century china. J&M paid a china claim but I believe it was because they put in a claim against the other carrier. I was still missing half of an oak vanity and a large container of horseback riding gear worth a great deal of money. J&M do not answer my phone calls or respond to my requests. The attorney general's office in Rhode Island has not responded to my complaints. I received a short email saying they did not know whose jurisdiction this falls under and were investigating this.

I recently used Danielson Storage, on Mechanics St. In Danielson, CT for my aunts belongings. I…read morelive in CO and had to coordinate access to the unit 4 times. Dan always called me back promptly. I know I took up more of his time than the typical renter, but he was always pleasant, the price was reasonable and the site was secure and clean.

Very clean and secure storage facility. The owners are dedicated to making sure all of your storage…read moreneeds are satisfied. I saved so much money by changing locations from Woonsocket to MetroVault, in Cranston, RI; even if you are not in the area it's worth the extra travel. 5-Stars!

I had a great experience with Attleboro Self Storage, the facility was clean and the storage space…read morelooked very new and air conditioned. Very easy to get in and out, yet very secure. They provide carts and bins which I haven't seen other storage units do in my experience. I would definitely recommend.