The staff is efficient and friendly. The place is well organized. Although they were slightly…read morebusy, they did not rush their customers. Highly recommended.

I have been here numerous times and the staff is always so friendly and quick! Great service!read more

I had three employees assigned to me. I am so grateful for them!!!…read more I tried for a few weeks to move things by myself, but it was so hard with work and a kid and then doing other family stuff in the SF bay area. Then I got sick with kidney stones that forced me to rest. I decided I needed help and called the owner. He sent 3 employees who came to my old apartment in South Natomas. I've never used movers before, so I stacked all my heavy, heavy bins, one large book case/shelf, my queen mattress, lots of clothing, my dresser I've had for 20+ years, my son's tiny dresser, and other miscellaneous items. They were very thoughtful and communicative. I felt so bad knowing that they arrived to the new townhouse apartment that is 3 floors inside and they managed through heavy and light to carry everything up and down. Truly, I am grateful for the 3 that came today. They even kept light spirits with jokes with 4th and 5th floors! They were also courteous and took photos of any bumps in the home prior to loading. The apartment townhouse did have a small chip from the paint prior moving in. If I move within the state again locally, I will definitely request their services. Also, I paid via Venmo. They accept multiple types of payments. My goal is to move one county over into El Dorado County. Highly recommend!!!

Wow! It's been six months since our move. These guys were great. The move was awful because the…read morebuyer showed up before we expected and didn't let us finish, so kept & destroyed some of our furniture. What did get moved was handled carefully, packed in their truck so none of it shifted and off loaded into a mobile home up a flight of stairs no complaints. They were fast and moved three generations of property in the gentlest manner, some of the pieces are antique, which is appreciated. They spent about 3 hours and though neither my hubby nor I remember exactly, think it cost $90-100. If we moved again we would use them.

Excellent service. I have been there s fee times for notary service and Amazon returns. Always a…read morepleasant experience

The service representative,Ella, immediately greeted me as I entered and directed me to the…read moreregister where I was returning my Amazon. Ella's smile and politeness motivated me to write this review. This is my UPS store of choice because of how I am treated and the quality of service each time I have a return.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

horrible customer service from Desi the owner. all he cares about is charging you his margin even…read moreif packages don't get delivered. support you local business that puts customers before margin. shame

Use them!! I did a lot of research before calling Tetris because I've been through too many bad…read moremoves. Tetris has been the smoothest move so far. Nicole and her husband are amazing and seem to really care about the company taking care of their customers. I scheduled a move fairly close to my move date and they were able to come out same day for a quote. The quote was very competitive and came with a large trailer. The day before the move she called to let me know something was preventing the trailer from getting to us but that they'd provide two trucks (more room) no charge instead. The crew was very friendly and efficient. They wrapped our items well as promised, packed the truck thoughtfully, and worked hard. They showed up on time and delivered on time. This move was incredibly stressful for my family for a number of reasons, but Tetris made it 10x easier and I'm so grateful for that! Thank you!!

I had high hopes when the owner got right back to me. But once I provided her photos and a…read morebreakdown of items, I didn't hear back. I had to reach out fives days later only to be told she couldn't "accommodate the move". Wished she would have let me know.

From the top, I got there and the first thing I noticed when I tried to pay was that their card…read morescanner is broken and tap to pay doesn't work. O.K. back to the Stone Age like we're at Walmart. This is a very large U-Haul rental center. I don't understand how they can't afford to fix the card reader so that tap to pay works. Then when I told the guy I only had Apple Pay, and asked if he could take my card info (I've done this before at other U-Haul locations) and he told me that he couldn't. He was completely unhelpful and his demeanor told me that if it wasn't easy for him, he didn't want to do his job. And then when I went to return it, whoever designed this complex failed to consider the size and how much equipment lives here. The return area is a joke compared to the rest of the joint. All in all at this facility, customer service just about leaves everything to be desired. I definitely would recommend you just go to another one even if the equipment you need is super far out of the way. It's so NOT worth wasting your time or money here.

Management 10/10. Could use some polishing …read more Security 10/10 . I'm super happy with everything here . Thank you so much !

Onsite Manager, César Mendoza, helped me through a tricky situation last month while renting a…read moreU-Haul truck from his location on Cirby Way. He went above and beyond to make sure I was taken care of! Great doing business with you Cesar! You deserve a raise!!!

Cesar and Sonya are the best they are very helpful and honest I highly recommend this place !!read more

Great customer service! I had a Tiktok item to return and…read morethe barcode wasn't working, but the associate was so patient and helped me figure it out without making me feel rushed or unprepared when customers were waiting to be helped. Wish I got their name because I had to leave quickly for work, but I would prefer to return to this store anytime because of her!

The woman working today (Ashley) was incredibly rude when we asked basic questions about getting a…read morenotary completed. Her attitude is terrible. I also saw her interacting with other guests who had a question about shipping a package with passive aggressive comments. Music was blaring and it made it hard for us to hear her. Recommend going elsewhere for kinder customer service.