I dropped off a packages that was overnight shipping, never left the store, its been in the store…read morein 3 days and they said they have no idea where it is.

My experience was excellent thanks to Miss Tori!…read more All staff were helping customers. I waited on my designated spot. There was a couple at the counter so I waited patiently. Another customer entered the building and Tori greeted him. I wasn't sure if she saw me behind the couple so I stepped around them and said I'm next and she gestured she saw my. When she helped email label to return an Amazon product and pointed to a printer and informed me my label would print there. While I was waiting she helped the man she greeted before assisting me. She scanned his phone and gave her a product. Once she was done my label had printer and she helped me. Tori was polite and courteous. She even explained she greet her customers when they enter and ask what service they needed and that she was going to assist me after her initial inquiry. She didn't have to explain her procedures to assist customers and if made me feel seen and heard. That I sincerely appreciated and with efficacy she took care of the customers all while be patient. This was my first visit to this location and whenever I have needs that can be assisted via UPS I'll definitely return. The store was clean and a bit smaller so prepare for social distancing options. Just a side note. Greetings are kind and professional. Just like Tori greets customers so should the other staff. Calling someone name out without a hello or I'll be right with you seems a bit obtuse. Customer service agents must understand they are agents of service to customer. Thanks Tori hopefully they'll emulate your customer service skill set.

Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

I hold great affection for Liberties Parcel. These eight years and more have I walked with them,…read moreand of this I can say with full heart: they are a most wonderful company of souls. If I enter their doors weighed down with sorrow, I depart with gladness upon my face. If I come in already joyful, that joy yet abides with me as I step back into the street. These good men are truly remarkable, an anchor both for me and for the parcels entrusted to their care. Ever do they go beyond what is asked, giving more than is required. They stand as a true likeness of Philadelphia's brotherly love. The finest of fellows, every one.

You will be impressed with this company, and they are honest…read more ALBO moved me last week, and this was my 2nd time using them. I moved from Delaware to NJ and this time, back to Delaware. My team consisted of Alex, the owner, who honored their 5 % discount if booked 3 weeks before moving, and my movers, Eugene and Serge. Eugene contacted me the day before to confirm & ask some questions about my contents, and he kept me informed all along as to their arrival time. All went well but it took longer than expected with only 2 men. They were careful and followed my instructions re: delicate or previously damaged furniture. I asked if they would tell me when the heavy furniture was coming inside because I wanted to put padding on the legs to protect the wooden floors. This slowed them up but it helped me because I might have forgotten about doing that later. Also, I asked them to carry many boxes to the basement, and that I appreciated so much. I was very concerned about one piece, an antique rocker that had 2 breaks in one leg. Much to my surprise, Eugene placed a reinforced bandage on the leg and I am still using it until I take it to get repaired. While packing the month before, I had forgotten where I had hid some valuable jewelry. Well, low and behold, when my bedroom was already emptied, I saw my 2 stashes of gold and silver on the window sill. When I went to Eugene, I commented that I would never have known if they had kept it, and thanked him profusely. His response, "My parents taught me right, I guess." As far as Albo's rates and overall value go....You can't put a price on this kind of integrity and work ethic. The fact that I used them twice in 2 years speaks for itself. Packing for a move is one of the worst stresses in life. But having a moving company that is reliable and trustworthy will free up your mind to concentrate on other important things during your move.

Micky and his crew were amazing. Completely full 26 foot truck and they were interactive and…read morehelpful the entire day. Couldn't say enough good things about them. HIGHLY recommend Albo especially if Micky is running the crew.

All My Sons and the movers - Bill, Justin, and Thomas- made my move simple. The process was a…read morebreeze from the first call asking for an estimate to the pre-move inventory and the day of the move. The drivers were prompt, and a little early, they worked quickly and with care and were friendly throughout the entire move. Unequivocally, I would recommend them.

I would strongly caution anyone considering this moving company…read more Our move was scheduled for 8:00 AM, and at 8:15 AM, after we had already been waiting, we received a call informing us that they would not be coming. No advance notice. No contingency plan. No attempt to make the situation right. This left our family completely stranded on moving day. We were required to vacate our apartment due to the end of our lease, and this company abandoned us at the last possible moment with all of our belongings packed and nowhere to turn. What was even more disappointing was the complete lack of support that followed. No alternative crews were offered. No referrals. No meaningful assistance whatsoever. We were simply told they would not be showing up. When I asked to speak with the owner, the manager, Drew, refused to connect me and stated that the owner would call me in two days. As a business owner myself, I was shocked by the lack of accountability and customer service. When your company creates an emergency for a customer, the least you can do is make yourself available and work toward a solution. Reliability is the single most important quality in a moving company, and unfortunately, this company demonstrated that they cannot be counted on when it matters most. Our experience was unprofessional, stressful, and completely unacceptable.

I Highly recommend Sam for helping you organize whatever you need. No job is too big for her. I…read morerecently moved and needed to combine two families into one household. There was soooooooo much clutter throughout the house. Sam helped organize the basement, garage, kitchen, and my closet. Sam works at a fast pace and does not mess around. What I loved most is that she is practical when organizing so it's easy to keep up with staying organized. I have three children at home and it's a month out and it's still just as organized as when Sam first came to help get the house together. Also, she went shopping for me to get the best organizing units needed based on my living situation. She even had someone help me with installing whatever I needed too. If you need the peace of mind then Sam is your girl.

We have a loft in our master BR and it became the abyss dumping ground for EVERYTHING. I am home…read morewith my two year old who doesn't nap which doesn't leave much free time for organizing. Sami came in and made this space an organized dream come true. It is absolutely perfect and she was so quick and friendly. She really took the time to give everything a home and make sense of our mess. We will definitely be using her again for future organizing jobs. She is amazing!!

Man With A Van has helped me with two moves, one in 2020 and another recently in March 2026. Both…read moretimes, the movers who have shown up have been professional and done a great job. With my first move in 2020, there was a bit of a scheduling issue, causing the movers to arrive later than originally scheduled and with a van rather than a truck (I had been told that it would be a truck in order to fit all of my belongings into one trip). Therefore, it ended up taking two trips. However, the owner made things right by only charging me the original rate for one trip. Mistakes happen and I'm fine with it, as long as the company owns up to it and makes it right. And there were no similar issues with my second move in 2026. The guys had furniture wrap and blankets to protect my belongings. During both moves, I did not find anything that was damaged at all. What more can you ask for!? I highly recommend Man With a Van! In fact, I'm likely going to use them again soon to help with some items that I will need to move into storage.

The dispatcher Paul needs anger management lessons…read more My friend recently moved across town and ordered Man With A Van movers as they had good experiences with the company in the past. Man With A Van gave my friend two quotes: a cheaper quote for Two Guys with a Van and a more expensive quote for Three Guys with a Truck. My friend sent the more expensive rate for Three Guys with a Truck. But then this dispatcher tried the blame game of "You didn't specify Truck" when to our surprise only Two Guys and a Van showed up. Lemme ask you a question. If I offer you a hotdog for $3 and a burger for $4, and you hand me 4 dollars, wouldn't anyone with a working brainstem assume that meant YOU WANTED THE BURGER? But my friend was sweet and offered: "Maybe y'all can come back tomorrow with three guys and a truck, because it's really a three person job", to which the movers declined. After a quick call, the dispatcher said there'd be no additional charge for extra trips due to the smaller vehicle. What's more is that one of the two Movers had a bad back and couldn't take the stairs like the other dude. So at some points the job is only getting done by one dude (you could argue one-and-a-half dudes). If THREE guys should be able to make the move of loading and unloading in TWO hours, then HALF that much manpower means... you guessed it: it's gonna take at least twice as long! Not to mention they spent extra time stacking things like Jenga inside the van to make it all fit in one trip. Because the job (that my friend agreed to pay $500 for three guys and a truck) took so much longer with one and a half guys and a van, Paul upcharges an extra $300!! Again, my friend is nice, and they're trying to hash this out cause they didn't get what they paid for, regardless of it it took more time. (And again, of course less manpower means more time). But instead of having a conversation with my friend, Paul starts SCREAMING at them, cursing at them, saying "You're Full Of Sh*t!" and threatening legal action immediately! My friend is begging through tears that they want to make this right; begging him to STOP yelling and panicking them. The mover's felt so bad and embarrassed overhearing Paul act like a jack*ss on the phone that one even offered to pay the remainder, but my friend, still shook up and in tears, said that they wanted to make this right and moved what little money they have around to pay as much as they could. We're ALL struggling out here, and the movers def deserve to get paid. I'm sure the dude with the hurt back needs more money and easier hours, but the company is working him to the bone. But to have this dude Paul berate and coerce my friend, spitting venom over the phone? Shouting until my friend is begging in tears for him to stop? I'm never gonna forget that. And this company needs to make things right. The job took long because of Dispatch's mistakes. They sent 1.5 guys to do a 3 man job, without the agreed upon equipment no less. If you want a stress-free experience: steer clear. If you want some jerk from New York taking out his daddy issues on you: you've come to the right place.

It does the job! They are a bit tough to reach when you call as they seem to be a bit understaffed…read more Even in person, no matter when you stop by, there tends to be a bit of a line. As for the storage units, they are generally clean, well lit, and the units that are temperature controlled are in fact tempature controlled. I generally feel safe stopping by in the day, there are folks in and out all day. You have to swipe in and out to get access, which I like for safety. But it is a bit sketchy, I've had a couple run-ins with unhoused folks who are staying within the building.

Horrible in all forms. Horrible service, horrible equipment, and not much of a value.read more