I had a great experience renting a storage unit here. The units are clean, very easy to access,…read moreand the customer service is excellent! I recently worked with Mark, and he was extremely professional, helpful, and pleasant with my pending closure. I would highly recommend this storage facility to anyone!

I Would highly recommend this location and working with…read moreDonna She is amazing and always put her customers first She is the best !!!

WORST CUSTOMER SERVICE BY THE WOMAN WHO WORKED ON SUNDAY June 18, 2023. No personality but that's…read morenot the part that is so awful. While waiting in line for a while to purchase some moving supplies, this lady never once made eye contact with us, no mention of " I'll be right with you." We had no problem waiting. When it was finally our turn, there was no mention of "Thank you for waiting." She began to ring up our items and was counting something and I attempted to assist, and was told that's not what I'm doing. Then my husband pointed out the bar code was on the bottom and her response was that's not what I'm looking for. At that point, I decided to walk out of the building because I did not want to say anything to her about her attitude. We were at the same site two weeks ago and my husband had been asking questions about the U-Haul we were renting later in the month and every response from this woman was rude. On that occasion, I asked a question about supplies while she was looking up our rental and her response to me was I can't answer that right now I'm looking something up. So at the site today, as she rung up our items, and I was outside talking to another staff member about her customer service behavior, which I should mention he agreed with me, she walked out of the front door yelling, "Did I have something I wanted to say to her?" I said yes I did, that I thought her customer service was the worst I ever encountered. I mentioned no acknowledgment of us waiting in line. Her response was "I was waiting on another customer and didn't wanna be rude." I told her that's not what I was talking about, we had no problem waiting our turn and that if she wanted to know my thoughts she could read them on Yelp later. She began mumbling something and used the word privileged. I'm not exactly sure what she meant by that but her behavior is incredibly inappropriate. I hope the Mount Laurel U-Haul site has cameras outside and that upper management reviews them. This woman should not be in a customer service position.

The woman tells you on the phone it's $19.99 to rent the truck. What she doesn't tell you it's also…read more$1 per mile plus gas. I was driving about 40 miles. I told her it's not $19,99 to rent the van. Oh yes it is. Very rude. I'm not going back here.

just closed out my storage unit after moving back from a deployment. The Store Manager Brendon…read moreRiver was extremely friendly and accommodating for all my moving needs and storage questions.

Dawn and Kevin were very helpful in getting me into a unit. I would give 31 stars if I could. Great…read morecustomer service!

I went to Public Storage in Marlton Nj rt 73 to see what was offered. I was greeted by Tracy. She…read moreas very helpful and after talking about my preference and needs she found a unit available at the Berlin NJ Public Storage. Size, placement and price was excellent. I had considered other companies for storage and because of Tracy I stayed with Public Storage and put that unit on hold. I m a customer because of Tracy and want you to know she cared she was friendly and knowledgeable. I would like her acknowledged for her customer service. Kudo to Tracy!!

Moving in was a piece of cake. Highly recommend for any storage…read more Reservations made online was quick and simple

No thanks man. We stopped here yesterday to inquire about a unit, and when we showed up at around 3…read morepm, (Saturday hours are until 5), the office was closed, with a note that they would be back around 4. Ok.....so, we wasted an hour and came back to find that the sole employee was finally back. We walk into the smallest office I've ever stood in, and chatted for a minute about a unit, before being led to the unit. I probably should've noted that this place is RUN. DOWN. The buildings look like tin WWII barracks. The gates have chain and pad locks, not like proper locks with handles and what not. Everything is rusted and key accessible, not modern punch code locks. There is ZERO parking for the front. So, we walk to our unit and when he opens it up, it was pretty obvious, like it wasn't already, that we weren't staying there. First, there was a huge 6x6 structural beam that was cutting into the room you had to store things. There were 2 large metal brackets hanging from the ceiling, doing the same thing. I asked what those brackets were for, as they were just hanging there taking up room, and I was told that they were for the old garage doors that were previously used as doors on the units. So, I asked, "well, you have new doors now, and these aren't doing ANYTHING but taking space away from the room....can you remove them?" He scoffed, and then told me, "nah man.....they ain't gonna do that for you." What?! SO, I ask, "well, it looks like theyre just bolted into the ceiling....can I take them down?" To that he says, "your lease states you can not modify the room in any way." Ugh. I asked what time the gate stops working for the night, and he said that although the sign says 9pm, because of "a glitch in the system, you could be locked in as early as 8:30, sometimes 8:15." Thats a direct quote. Theres a glitch in the locking system that basically randomly locks the gate BEFORE THE POSTED TIME! I asked, "well, what happens if you're locked in?" He says, and AGAIN, I'm QUOTING, "If I'm not home, you're not going anywhere. You can WALK out through the gate, but you have to park your car inside." So, if I get randomly locked in by your glitchy system, I have to WALK HOME? Um.....pardon my french here, but FUCK YOU. Oh, and for all those luxurious amenities, it was $126 a month. GTFOH. At this point we promptly about faced and burned rubber out of the non parking lot, never to return. I'm not sure all Public Storages are like this, but THIS hot ghetto mess of one, should be avoided at ALL costs.

Have had my unit for about seven months now. Billy and Kelsey were extremely helpful with…read moreeverything, from finding the right storage unit (Kelsey showed me 3 or 4 before I picked one!) to following up with questions I had concerning insurance, to getting a few extra boxes to put my stuff in. Billy made sure everything was squared away with my unit before I deployed. They regularly send reminders for rent and give notice for things that might effect your unit--like the weather. Hopefully my stuff is still good when I get back! My unit was clean and had a good door, so high hopes there. : )

I try to give the local business as much as I can. This case I wish I had gone with the big guys…read more The building it's run-down and a disgrace but I still went them as the storage units were ok. I'll admit I was late on two payments in a little over a year but always paid including late fee. Their big problem is the woman running the place. She is rude! She constantly makes nasty comments. Was told I should call before coming to do business during regular business hours. They take cash or check only, they waited 5 weeks before check was deposited for my payment. And talk about slow. Be prepared to wait while she goes over all your payments while making nasty comments the whole time. I actually had a credit due to me and was told "I should even give you this because of all the trouble I cause her." I'm still not sure what trouble I caused her, maybe coming to the office without calling her first. I don't know could not figure that out. Anyway beware before you rent. I'm thrilled I got my unit empty, and would never recommend them to anyone!

From the owner: There are many reasons that customers utilize Medford Mini Storage. Whether you are moving from…read moreyour home or apartment, cleaning out clutter from your garage or basement or you simply need to store a boat and or RV for the season - we are your local, cost-effective solution. With five units sizes to choose from, Medford Mini Storage offers you the convenience of access 7 days a week and a location that is a short drive for residents of Medford, Marlton, Medford Lakes, Lumberton, Tabernacle, Shamong and Southampton. Call or stop by today!

We rented a unit today from Mike P…read more We found Mike to be VERY helpful. He showed us units prior to making a commitment, made a recommendation on the best way to purchase (30 days free vs. 35% discount) based on our length of rental. The facility is exceptionally clean, well lit, safe and secure. We recommend this location.

Great customer service! The location however is difficult to get to due to the busy traffic... On…read moretop of that the company raises its rates without informing you... Be carful for this unfortunate rate change that "varies with the raising facility cost." They have both indoor and outdoor units both priced according to space used... Typical store facility that has overall comparable rates with its competitors... (Side note: the last time that I checked they had a military discount for all active members)