Lemme start off by saying, I've never bought a new car. I didn't know what to expect walking into a…read moredealership and honestly, I didn't want to feel overwhelmed. I looked at a car online before coming here and when I called, I got to speak to a man named Demetrius. He wondered why i was interested in this car- my previous vehicle was an SUV and this was clearly a sedan. He was really thorough and answered all of my questions. I test drove it with Ryan, one of the managers I guess. After the test drive, I knew I wanted the car. I had spoken to PFFCU before I went to the dealership so I set my loan up through them. I had most of my stuff in order so they let me take the car on Tuesday and square up the cost later in the week. Today, I signed the final paperwork! Demetrius was patient and helpful throughout the process! I'd buy from him again.

In February 2025, when my 2023 Kia had around 47,000 miles, I took it to a Kia dealership to…read morereplace the front brake pads. Since I purchased the vehicle, I had always taken it to Kia dealerships because I trusted certified Kia technicians to service my car properly. They replaced the front brake pads and I picked up my car. At first, I did not notice anything unusual, but after a few months I realized that I had to press the brake pedal almost all the way to the floor to stop the vehicle. I wanted to go to the service center right away. But I couldn't, because of school, I could not return immediately, but once summer arrived, I took the vehicle back. At that point my vehicle had around 53,000 miles and the braking issue had become serious. The car would not stop properly unless I pressed the brake pedal almost completely down. I explained my concerns to the service department and they inspected the vehicle. The employee assisting me first told me that I needed to replace the rear brakes. I responded that during my most recent oil change, which had only been a few months earlier, the dealership's own inspection report stated that my rear brakes were in very good condition. After I pointed that out, another recommendation was given. The employee named Tim then told me that I should replace the brake fluid. That was the moment I became suspicious. First I was told one thing, then something different. Later, the same employee told me that when I get into the car, I should pump the brake pedal and that the braking would improve, and that this was considered normal. While my vehicle was still under warranty, I visited another Kia dealership. However, they told me that because the brake pad replacement had not been done at their location, they would inspect the issue but would charge a diagnostic fee. I decided not to pay and left. I asked multiple people afterward and was told that if the brake fluid still looked clean and remained full, it might not actually be the issue. I continued driving the vehicle. At around 58,000 miles, my rear camera failed. I had a long discussion with the dealership about that issue as well. At first they said it was software-related, but eventually they replaced the camera. Now my vehicle has reached around 70,000 miles and the brakes have become much worse. About a week ago, during an oil change, another employee again told me that changing the brake fluid would solve the issue. But when I returned later (after three days) , I was finally told that the brake master cylinder had failed. I asked them why they did not tell me this when I originally came in at around 53,000 miles and explained that this issue was not new. The employee checked the records in the computer system and confirmed that yes, I had previously visited and that recommendations had been made. Those recommendations were exactly the ones I described above. That was the moment I felt something was wrong. My impression was that they may have already had enough information to investigate this issue more seriously earlier, but instead I was repeatedly given different recommendations while the vehicle was still under warranty. Now I am being asked to pay around $900 for the repair. At this point, I feel like I have been left carrying the cost of a problem that I reported much earlier. I feel disappointed and misled by how this situation was handled. I feel like a victim! In addition, I am preparing to take them to court. My advice to future buyers: if you are purchasing a new vehicle and want to avoid experiences like this, DON'T BUY A KIA. Its parts break down very quickly and Kia's service department doesn't seem particularly eager to fix this. I am sharing service records and photos as well. I covered the VIN number and personal information. I hope sharing my experience helps future car buyers make informed decisions

I'm shocked at the overall rating for the company. I had a complicated move that was made so much…read moreeasier by the entire team! Tim, in dispatch kept me informed about each step. My moving team , Amador, Alondra, yermin were absolutely wonderful! I WOULD HAVE GIVEN SIX STARS IF YELP WOULD LET ME!!!

This was one of the worst experiences of my life. Not just the worst move I've ever had, but one of…read morethe worst customer service experiences imaginable. The amount of valuables, family heirlooms, and furniture they damaged is staggering, much of it irreplaceable. Before the move even began, communication was a disaster. I was promised a moving coordinator would contact me a week beforehand. They never did. I had to call the day before my move, and even then the coordinator repeatedly got my two pickup locations wrong. The movers arrived an hour late in a rented Penske truck with little to no packing materials or proper moving equipment. At the first pickup, a 700-square-foot third-floor apartment, they immediately complained about the stairs. My partner and I quickly realized they weren't actually working. Two movers spent long stretches sitting in the truck on their phones while the third spent nearly an hour wrapping a couch that didn't need wrapping instead of protecting fragile items. Despite asking them multiple times to keep moving and properly wrap breakables, they continued wasting time. My partner eventually carried many items from the rooftop down to the first floor himself because otherwise nothing was getting done. They even asked us to help move heavier furniture, which is exactly what we hired them to do. It took them five hours to empty a one-bedroom apartment. At the storage unit, they left belongings sitting in the hallway until I returned to help them. They also completely destroyed a large china cabinet because they didn't wrap or know how to move it. It was damaged beyond repair. After 8.5 hours to move a one-bedroom apartment and a small storage unit, they finally headed to my new home. That's when they informed me my bill had increased to nearly three times the original estimate. Once there, they ignored all instructions about where furniture and boxes belonged, piling nearly everything into one room until it was impossible to walk through. The final straw was when they left much of my heavy furniture sitting on the sidewalk in a downtown neighborhood and then had the audacity to TEXT me asking ME to come help move it. I ended up calling friends, and we finished moving everything they piled on the sidewalk in about 30 minutes, because that's what productivity looks like. To top it all off, they stood on my front steps waiting for a tip. I tipped them only because I wanted them to leave. After spending days fixing their mistakes and unpacking, I discovered even more damage, including: * Vintage Restoration Hardware media console * Vintage Maitland-Smith coffee table (glass top missing) * Three framed artworks * Shelf from my custom-made vitrine * Entire china cabinet * Two planters * Glass shelf frame * Two curtain rods I'm still finding damaged items. All My Sons didn't make my move easier--they made it exponentially harder. I paid professional movers and ended up doing much of the heavy lifting myself while paying nearly three times the quoted price and watching irreplaceable belongings be destroyed. Avoid this company at all costs. Save yourself the money, stress, and heartbreak. Run, don't walk, to another moving company, task rabbit, anything but them.

August 21, 2024…read more I just want to mention how much I like dealing with East Coast Cycle Center in Bensalem, Pa. I purchased a new 2023 Can-Am Spyder RT Sea to Sky. It is their top of the line reverse trike. I dealt with Mike ( Sales Manager ) and had a wonderful experience, as usual. I have purchased 6 trikes from them over the years. I keep going back because of the great service and parts department. Anything I need they will have in just a few days if not in stock. I went there today and told them that the shock that holds up the drivers seat doesn't work. It keeps falling down. The service dept said they will order the part and will install it when it comes in a few days from today. That is what I consider good service and great customer relations. When I purchased the trike Mike gave me a free drivers backrest at no charge to close the deal. That's worth $359 plus installation. The backrest arrived 4 days later and they installed it immediately. A couple months later I noticed that the right front black inner fender broke off at the lower joint. They ordered the part and again it arrive a few days later. They initial charge was $277 for the labor. It might have happened as a road hazard where something hit it, but I don't know. Mike spoke to the service department and they didn't charge me anything. I will always buy from them and recommend them to anyone who is interested in a Can-Am Spyder or any other vehicle they sell. Kudos to the owner, sales staff, service department and parts. They are the best. Gordon L. Delanco, NJ.

Great inventory to choose from! Employees are knowledgeable and Customer service is amazing!read more

It was a pleasure working alongside Eric Glass, who have been actively helping us with whatever…read moreinformation we needed, ranging from window sticker, potential promotions, and updated proposals for the car of interest. John Danze, the manager, was also very friendly via text and provided us with valuable information we needed regarding specific safety packages/protection plans. It was a definite pleasure working with both Eric and John, for they both appeared motivated to help as best as they can. If you worry about putting down the $500 deposit to hold onto a car of interest, please fear not for it is refundable and Eric was quick in issuing the refund for us immediately when we couldn't proceed with the deal due to personal circumstances, unlike some other places which may prolong/delay the refund process. Thank you Eric and John for your assistance and I hope we can work together again one day in the future! Thank you for reading and best of luck!

I brought my car in 12 days ago and they haven't informed me of any updates, do not return…read morevoicemails/phone calls. Antonio is the name of the advisor who has been avoiding me every day

I had a fantastic experience with Zip to Zip for my out-of-state move…read more Alanna Brown, my relocation specialist, was patient, honest, and incredibly knowledgeable. She made the entire planning process easy and found me the best-priced moving date. All I had to do was send photos of my apartment--she accurately documented my inventory, provided a competitive quote, and, most importantly, the quote was honored with no surprises. On moving day, Ika and Soso arrived right on time. They worked quickly while taking great care of my belongings, and they were both friendly, professional, and genuinely enjoyable to chat with throughout the move. The entire move was completed just under the estimated time, and the final price matched the quote exactly. Reliable and transparent - highly recommend.

Absolute nightmare experience--…read more punitive communication, withheld delivery, and extortion tactics. My family and I used Zip to Zip Moving for our interstate relocation, storing our household inventory temporarily while securing our permanent residence. From the start, we experienced major friction with unexpected and drastic price increases that required hard negotiations just to bring down to a semi-reasonable level. Unfortunately, that pushback resulted in direct retaliation from staff. We provided our new permanent address and delivery instructions multiple times, only to find out that a representative named Lucas intentionally failed to log or update our information in the system, leaving us stranded out of the delivery queue and forcing us to sleep on air mattresses in an empty townhome. When we finally secured a written email confirmation for delivery between Monday and Wednesday from another representative, a staff member named Noah called with an arrogant, bullying attitude, trying to gaslight us with a sudden, zero-notice Sunday ambush delivery. When we held firm to our written delivery window, Noah and the team escalated to blatant extortion--threatening to withhold our household goods and slap us with fabricated cubic-foot penalty fees. Deliberately failing to process relocation updates out of petty office friction and holding customer property hostage over forced, unagreed-upon scheduling is completely unacceptable. If you value your property, your time, and basic accountability, look elsewhere.

They were on time and extremely quick and careful. Very efficient and made my move incredibly…read morepainless and easy. They're well worth the $

A year later I have used these guys for another move (and will use them again in July) and my…read moreprevious review stands. When you trust a company with literally all of your possessions, you want to make sure they are good at what they do. Ken and K were once again professional, punctual, efficient, and took great care of my stuff. I cannot recommend these movers enough!

My experience at my favorite Kia dealership went well I looked at the all new redesigned telluride…read moreand it had fun with John Ayhan he took good care of me.

I received EXCELLENT customer service from AJ. We had an issue, and he handled it for us with such…read morekindness, compassion, and understanding. He was extremely helpful and made sure everything was taken care of. I truly appreciate the fact that he came through for us when we needed help. Thank you, AJ, for your excellent customer service and for making a difficult situation so much easier!

The service writer here Rick has problems. Asked for military discount and he huffed like it was a…read morehuge inconvenience and I asked him what was wrong and he said "usually people ask before. Now I have to redo it." Been coming to this place since 2019 and this is the first time someone has been mad someone asked for military discount. Seems he may not like military or veterans. I found it to be extremely unprofessional and offensive to act like I'm an issue. I don't know what's going on with Holman but they have been employing very incompetent and unprofessional service writers. I won't come back here again. A customer since 2015 with Toyota and with this place alone, since 2019. Be careful too they will try to sell you services you already had done.

Took my Corolla there for an oil change. I should have known better. $110 just for the oil change…read morewhich doesn't include tire rotation! It gets worse. The told me that I needed various filters which was fine. Then they told me that my brakes had 6mm which generally means that you have about 70% left. But it gets even worse; they said the boots on my sway bar links were torn (mind you these were already replaced by my local mechanic less than a year ago). So I was shocked. A week later a went back to my local shop and they personally showed me that the boots on the sway bar links were in perfect condition. The brakes however needed to be replaced in the front. Totally opposite from Holman's service department. I trust my local shop because they have been monitoring my brakes for several months to keep me updated on their condition. During this time I answered their survey. I expressed to them that their technician was either incompetent or corrupt. I received a phone call from one of their "managers" and I told him exactly what happened. The icing on the cake was that he offered no apology nor did he try to rectify anything. DO YOURSELF A FAVOR AND SKIP HOLMAN TOYOTA FOR ANY KIND OF SERVICE. FIND YOURSELF A GOOD LOCAL MECHANIC AND AVOID HOLMAN LIKE THE PLAGUE! Oh they are very polite while they are ripping you off! Oh also forgot that they also tried to hustle me for a "fuel system cleaning" which is almost always a scam! Never again!! Good riddance!

Came for a 930 AM appointment booked online for replacement of 1 tire. Still sitting on the lot…read moreuntouched after 3 hours. Doesn't seem like anyone is on a hurry to get anything done.

I was leaving for a business trip early. Realized I had a nail in my tire. The call center set me…read moreup with an appointment for 4pm even though the location had a lot of cars being worked on. They were very nice and knowing that it couldn't wait, they took care of it. It was very much appreciated. My feedback is the call center should ensure that they are not over sourcing them work.

Well run service dept that actually understands customer service.read more

Great place to do business. Well taken care of angelo and his crew are very friendly. Will be backread more