Just submitted their contact form about my experience I had this morning. Unfortunately, if you…read moredon't know, the online form you fill out go to SALES and not SERVICE directly. I hope my comments find their way forward to George Turner. He is listed as the Service Department Manager online, but not on the Cherry Hill site. A little disturbing about their site is that you cannot find the names of associates in various capacities, especially in supervisory capacities. I will wait to see if I get a callback from the Service Department Manager and report back. My rating above, based on today's visit, would be a one star. If what I was told by a service writer is true, the one star would go to KIA and not the dealership IF they're telling the truth. Need to hear it from the Service Manager.

Took my 2021 Kia k5 gt for a starting issue and was most pleased by their…read more diagnostic services. The Tech took his time diagnosed the issue replaced the starting motor and the car works fine. Great job and I am 100% Satisfied........

All My Sons and the movers - Bill, Justin, and Thomas- made my move simple. The process was a…read morebreeze from the first call asking for an estimate to the pre-move inventory and the day of the move. The drivers were prompt, and a little early, they worked quickly and with care and were friendly throughout the entire move. Unequivocally, I would recommend them.

My experience with All My Sons Moving (32 Coles Ave, Cherry Hill Township, NJ and All My Sons…read moreCorporate Office in Texas) has been the worst service experience I have ever had, and their public ratings across major platforms reflect exactly why so many customers report similar issues. Across multiple review sites, this company consistently scores poorly: * Google: Approximately 3.9 stars, with thousands of reviews * Yelp: Approximately 1.5-2 stars, with a long history of complaints * Better Business Bureau (BBB): 1.97 stars across more than 1,000 customer reviews, despite being "accredited" These ratings are not a coincidence -- they mirror the exact problems I experienced. Please don't take the chances that I did and use this company. You'll be very sorry. I hired All My Sons for what should have been a simple, professionally handled move within Pennsylvania. Instead, the company sent a crew from their New Jersey branch, and from the moment they arrived, the situation was unacceptable. The movers smelled strongly of weed, and the odor was so overwhelming that it transferred onto my belongings, the moving blankets, and into my home. Despite being quoted $1,500 for a move that originally included far more items than we ultimately needed moved, the crew stalled for hours, took an unreasonable amount of time to get set up, and barely worked. They attempted to charge us $200 per hour for 12 hours to move fewer than ten pieces of furniture and no boxes--time that was inflated entirely due to their own lack of productivity. They even took apart furniture unnecessarily, removing every screw they could find, and then struggled to reassemble anything, which appeared to be a deliberate tactic to keep the clock running. To make matters worse, they forced us to pay immediately before unloading the furniture, even though the job was nowhere near complete and their performance had already been unacceptable. They refused to allow me to inspect my furniture after they brought it in. They were holding my furniture in their truck until I provided the person on the phone with a credit card to pay for the move. By 10 p.m., exhausted and frustrated, we had no choice but to let them leave. My husband and I ended up moving most of the furniture ourselves, unwrapping and assembling items they were supposed to handle. The next day, we had to take two cars and make multiple trips just to move basic items like totes and clothing bags--items we specifically hired them to move. Damage Discovered - In daylight, the true extent of the damage became clear. The movers had: * Drilled holes through three credenzas, including over ten holes on the wrong side of two of them * Split a 500+ lb wooden and marble credenza by placing it on its side on a dolly instead of carrying it properly * Stained my couch * Broken a $1,500 art piece * Scratched $1,200 chairs Their lack of training and care was obvious, and their behavior raised serious concerns about whether they were under the influence while handling our property. Claims Process & Geoff Burgess I filed a claim for nearly $10,000 in damages, providing receipts, photos, and videos--evidence the company was aware of from the moment the damage occurred. Since my move at the end of December, I have been going back and forth with All My Sons for months. It is now March, and they have: * Refused to settle * Refused to explain their employees' behavior * Refused to address the lack of training or drug testing * Refused to replace or compensate me for the extensive damage The claims representative, Geoff Burgess, has been a complete roadblock. He: * Refuses to review any of the material proof * Refuses to provide documentation * Refuses to acknowledge the severity of the damage * Blocks any attempt to escalate the issue I even tried going to his supervisor and to customer service, and no one will do anything. Every path leads back to Geoff, who simply repeats the same scripted denial. Their final response was that their insurance would only cover $644 under "limited liability," and they refused to refund the $1,500 I paid for the move. The local NJ operations manager initially told me he would speak with his partner and call me back. He never did. I have texted him multiple times and left a voicemail with no response except to speak Geoff in claims. The company also refuses to let customers speak directly with their executive team, forcing all communication through an internal division that shields them from accountability. I even tried reaching out on LinkedIn to the chief customer officer of all my sons in their corporate office in Texas. Conclusion - This company's behavior is unacceptable, and their pattern of ignoring customers, denying valid claims, and hiding behind internal processes is exactly why they have low ratings on Google, Yelp, and the Better Business Bureau. I wish I had looked more closely at those reviews before hiring them. Don't make this mistake!

August 21, 2024…read more I just want to mention how much I like dealing with East Coast Cycle Center in Bensalem, Pa. I purchased a new 2023 Can-Am Spyder RT Sea to Sky. It is their top of the line reverse trike. I dealt with Mike ( Sales Manager ) and had a wonderful experience, as usual. I have purchased 6 trikes from them over the years. I keep going back because of the great service and parts department. Anything I need they will have in just a few days if not in stock. I went there today and told them that the shock that holds up the drivers seat doesn't work. It keeps falling down. The service dept said they will order the part and will install it when it comes in a few days from today. That is what I consider good service and great customer relations. When I purchased the trike Mike gave me a free drivers backrest at no charge to close the deal. That's worth $359 plus installation. The backrest arrived 4 days later and they installed it immediately. A couple months later I noticed that the right front black inner fender broke off at the lower joint. They ordered the part and again it arrive a few days later. They initial charge was $277 for the labor. It might have happened as a road hazard where something hit it, but I don't know. Mike spoke to the service department and they didn't charge me anything. I will always buy from them and recommend them to anyone who is interested in a Can-Am Spyder or any other vehicle they sell. Kudos to the owner, sales staff, service department and parts. They are the best. Gordon L. Delanco, NJ.

Great inventory to choose from! Employees are knowledgeable and Customer service is amazing!read more

Just got our second car from Ronnie, who is absolutely wonderful. Helpful, honest, transparent, and…read morefeels like an old friend. Thank you so much, Ronnie! You truly make the car buying (or leasing) experience pleasant (which isn't easy haha.) Shoutout to Tal too! This will be our 5th Burns Hyundai vehicle and we always have a good experience. Thanks, Burns!

I had an awesome experience with matt c he took care of me he took time with me he gave me…read morebrochures on the palisade and Tucson and Elantra and cover plates and he let me look at the Tucson palisade

The move is finally over. Did it go as smoothly as I wanted, no! However Bacho (foreman), Ika, and…read moreAchi, did amazingly. They worked very hard. The move was the best I have experienced with a moving company [this was my 4th move]. I hope I don't have to move for a long time, but when I do, I will definitely use their service again. My bestie who was there as support, was also impressed with the work crew and will be using them when she moves later this year. J. Baron

The team was quick and efficient at loading and unloading. All the furniture were reassembled. They…read moredid the job as expected. Unfortunately, I would not use this company again. There seems to be a high pressure culture for the crews to get online reviews. The team lead repeatedly asked me to post 5 star reviews before the job was done. When one of our friends posted a 4 star review, the team lead would not let up until it was corrected to a 5 star review. He said he would be fired if the 4 star review remained online. It created an uncomfortable tension during an already stressful move. I am grateful for their good hard work, but I would prefer to post a review because of the quality of service, not because I feel pressured to in the moment. The crews should be allowed to do their job without worrying about how many 5 star reviews they can get from the customer.

A year later I have used these guys for another move (and will use them again in July) and my…read moreprevious review stands. When you trust a company with literally all of your possessions, you want to make sure they are good at what they do. Ken and K were once again professional, punctual, efficient, and took great care of my stuff. I cannot recommend these movers enough!

I've used Moovze twice now. The movers are efficient and polite. They do a great job. The owner is…read morevery communicative. They work hard at getting things in narrow doorways. They are a pleasure to do business with.

My experience at my favorite Kia dealership went well I looked at the all new redesigned telluride…read moreand it had fun with John Ayhan he took good care of me.

Five Stars Just Aren't Enough for Diana Christina!…read more Last year, I was blessed with the opportunity to trade in my old Nissan Rogue and drive off in a brand-new 2024 Kia Telluride. That experience was memorable not just because of the car--but because of Diana Christina, our incredible sales manager at Burlington KIA. Her warmth, knowledge, and genuine care turned what could've been a typical sales experience into something truly special. Over the past year, a lot has changed for our family. And when it came time to purchase a second vehicle, there was no question--we were going back to Diana. This time, we were thrilled to purchase a 2025 Kia Soul, a moment made even more meaningful because it's my wife's very first car. Her excitement is through the roof, and I couldn't be happier for her. Thanks to Diana, we are now officially a Kia family. She isn't just our sales manager anymore--she's a family friend. Thank you, Diana, for your continued support, honesty, and for always making us feel like more than just customers. You've helped us create memories we'll never forget. If you're looking for a car, go see Diana at Burlington KIA--you won't just leave with a great car, you'll leave with a great experience.

One of my headlamps burnt out and instead of going through the process of fixing it myself I…read moredecided to head to a Toyota dealer for the ease of it all. This was my first time visiting Holman Toyota and from entry at the service bay to my check out, I found the people and the whole experience easy and pleasant. Large waiting area, with TV, coffee and vending machines. I didn't partake in the coffee, but I'm glad to know it's there for future visits.

My experience could really not be worse. I was sold a brand new 4 runner from here and at first…read morethings were great. Then the car started jerking and bucking while shifting in low gear. I have taken it to service three times. And they have done absolutely nothing to it. This is what happens when you're under warranty . They don't wanna do the work because they're not getting paid. I have hired a lemon law attorney to handle my case moving forward. I would highly recommend buying your next car elsewhere.

4 weeks calling and waiting for a resolution. Never go here…read more Went in to fix my power steering on my 2012 Honda Accord. When I picked up my car the steering was worse than when I brought it in. Had to get it towed and fixed at another shop. After 4 weeks of phone calls and invoices, the manager Stan argued with me basically saying that what I experienced was impossible. And that the invoice I brought from the shop was BS, and that those two things were more likely than this shop messing up the work. I even called him the same day saying the power steering was still not working but told me to "wait a week" which the other shop said was BS. Never go here. $2700 for a job that needed to be reworked. What a joke.

I'll begin this by noting that I've gone to this location twice, once for a routine oil change and…read morethe second to replace all four tires on my car. Both times they did not begin working on my car until an hour after my scheduled appointment. DO NOT go here unless you are willing to argue, hold the staff accountable, and complain to get what is considered normal service at any other place. 1) The oil change. I understand prices have been volatile since tariffs were implemented, but the cost of oil and filters has barely changed at all. Explain to me why then, at one pep boys location in February I was charged $80 for a full synthetic oil change, and then this location just months later charged $140 for an oil change. There is nothing special about my car, in fact it takes 4.5 QTs versus the typical 5 QTs, and uses the most normal, commodity Hyundai filter possible. They refuse to provide pricing up front and then charge an arm and a leg after the service is done. Ridiculous. Even the dealership wouldn't charge prices like these. 2) Four tires replacement. I got these tires replaced under a promotion with free installation so thankfully they couldn't go crazy on labor costs. The pricing was actually decent for this service. The problem is, I paid extra to have the tires aligned because under my ownership it hadn't been done yet. HOWEVER, there was no alignment report provided, nothing showing camber/caster before and after, no witness marks on the tie rods or any other bolts as far as I can tell. Nothing to suggest they actually performed the service I PAID for, and to this day I carefully monitor the wear of the tires because I have no other way to have confidence in the work they did. Do not go here. The jiffy lube, your neighbors teenage son, even WALMART auto services would be better. It's all a shame because I've been to other pep boys locations where the service and pricing have both been phenomenal, which prompted me to try this location in the first place.

Well run service dept that actually understands customer service.read more

Great place to do business. Well taken care of angelo and his crew are very friendly. Will be backread more