The staff are very nice, but the main overhead door has been broken for months, which compromises…read morethe security for which I am paying. This week while I was there, the elevator was not working either! Not enough carts at times as well. Saw some bugs during the summer - ewww!!!

They started me off with an acceptable rate of $118.69 per month, and within 4 months they…read moreincreased my payment to $202.92. Almost double the payment! I would not recommend this place to anyone! I have read about them doing this to several customers. Talk about a price gouging ! It seems like all businesses nowadays do not care about taking advantage of their customers

Numerous issues with facility and staff, from call center to management. Tried to file complaints…read morewith call center and they refused to help. Was told I would receive a full refund and havent. This place is not recommended. Take your belongings elsewhere, for your own good.

From $89 to $152 in 2 years Ripoff is putting it mildly…read more Avoid this place and constant price increases

This current location, has a mice infestation it's unsanitary and I would not spend my hard-working…read moremoney to keep a storage in this unit. I have to buy all new things and it's unfortunate because I thought the transition would be easy if I were to store my items before I moved into another apartment. This is bogus, crazy and insane! Please hear me when I say this location is no good. See the pictures

Drove a U-haul truck here from Boston to pick up a trailer to bring to Georgia. By doing this we…read moresaved a big chunk of change off our bill. If you're into saving money ask about towing some else's stuff behind yours. You get extra time and a discount off gas and your bill. It was worth it for us because we were doing a long distance move. The parking lot is huge. Inside the building it was bright and clean. It wasn't busy at all so we had great customer service. There was a bit of a wait to figure things out the account but when they finally got all the paperwork sorted out things went quickly. They hooked up the trailer and off we went. The truck we got was in great shape. We actually test drive two trucks before we picked the one we wanted to be driving all week. You can get all your moving supplies at this location. Overall a good moving experience.

horrible I hate them soooo fucking much…read more irritating charges up the ass Keep breaking my locks and charging me for a new one

The worst facility I've ever dealt with. No one, i mean no one is ever there. No one will help…read moreyou. They destroy your lock after being only 2 weeks late!!! . Horrible horrible plane. Don't walk, RUN !!!!!!

Highly recommend this location. The customer service from Ms. Tee is impeccable. She's very…read moreprofessional, courteous and knowledgeable. Also, she's greets you with a smile. That's very important with face to face customer service.

Terrible company....Ive been in my unit for 3 months and just a rent increase. I called and was…read moretold that every 3 months there will be a rent increase. Save yourself the trouble and go somewhere else.

MissGloria is GLORIOUSLY wonderful! She was insightful and…read moreinformative I had some hesitation from previous experience elsewhere, Her knowledge consideration and patience allowed me the confidence to accept my new storage unit I look forward to going there With hopes i get to see her generous smiling sweet self

Property manager assistant harassed me daily with up to four invoices draft w additional fees…read moredaily. Attempt to place on fees to Dec 15, on Sept and Oct dues to cause property lien and inability to make payments. Sept was $122 Oct on attempt to move due date was $223, $311, $460 then $680 all within two weeks Oct 15- Nov 1. I moved out and was made to sign a 20 page release no copy given to me. I kept my move out invoice , deleted payment off app days prior and took Pic of the PIF property. Good bye. Get your own sh**. It was very much worth hired man w van to empty out as paid up before next month due date On arrival Gloria boast of lien auctions as a regular "party" . I advise not falling for the free truck and half price rent as my rent was raised first month in. If you value your life world hard earned items don't rent from Gloria of Dahn Corporate LLC mini U Maple Shade. She's nosy and a busy body thirsty for your things.

The Assistant Manager, Shavon Grantham, at 155 Empire Blvd Brooklyn should be Store Manager. All…read moreweek the elevators were down and we were unable to move in or out of our storage units. It took Shavon to figure out a solution so that we could get access in and out of the units. Shavon is solution based and has great customer service skills

Tiera was amazing very friendly knowledgeable and she was a great multi tasker she was helping me…read morealong with many other clients of extra storage!! I would recommend this establishment to anyone looking to store in the area !!

I'm shocked at the overall rating for the company. I had a complicated move that was made so much…read moreeasier by the entire team! Tim, in dispatch kept me informed about each step. My moving team , Amador, Alondra, yermin were absolutely wonderful! I WOULD HAVE GIVEN SIX STARS IF YELP WOULD LET ME!!!

This was one of the worst experiences of my life. Not just the worst move I've ever had, but one of…read morethe worst customer service experiences imaginable. The amount of valuables, family heirlooms, and furniture they damaged is staggering, much of it irreplaceable. Before the move even began, communication was a disaster. I was promised a moving coordinator would contact me a week beforehand. They never did. I had to call the day before my move, and even then the coordinator repeatedly got my two pickup locations wrong. The movers arrived an hour late in a rented Penske truck with little to no packing materials or proper moving equipment. At the first pickup, a 700-square-foot third-floor apartment, they immediately complained about the stairs. My partner and I quickly realized they weren't actually working. Two movers spent long stretches sitting in the truck on their phones while the third spent nearly an hour wrapping a couch that didn't need wrapping instead of protecting fragile items. Despite asking them multiple times to keep moving and properly wrap breakables, they continued wasting time. My partner eventually carried many items from the rooftop down to the first floor himself because otherwise nothing was getting done. They even asked us to help move heavier furniture, which is exactly what we hired them to do. It took them five hours to empty a one-bedroom apartment. At the storage unit, they left belongings sitting in the hallway until I returned to help them. They also completely destroyed a large china cabinet because they didn't wrap or know how to move it. It was damaged beyond repair. After 8.5 hours to move a one-bedroom apartment and a small storage unit, they finally headed to my new home. That's when they informed me my bill had increased to nearly three times the original estimate. Once there, they ignored all instructions about where furniture and boxes belonged, piling nearly everything into one room until it was impossible to walk through. The final straw was when they left much of my heavy furniture sitting on the sidewalk in a downtown neighborhood and then had the audacity to TEXT me asking ME to come help move it. I ended up calling friends, and we finished moving everything they piled on the sidewalk in about 30 minutes, because that's what productivity looks like. To top it all off, they stood on my front steps waiting for a tip. I tipped them only because I wanted them to leave. After spending days fixing their mistakes and unpacking, I discovered even more damage, including: * Vintage Restoration Hardware media console * Vintage Maitland-Smith coffee table (glass top missing) * Three framed artworks * Shelf from my custom-made vitrine * Entire china cabinet * Two planters * Glass shelf frame * Two curtain rods I'm still finding damaged items. All My Sons didn't make my move easier--they made it exponentially harder. I paid professional movers and ended up doing much of the heavy lifting myself while paying nearly three times the quoted price and watching irreplaceable belongings be destroyed. Avoid this company at all costs. Save yourself the money, stress, and heartbreak. Run, don't walk, to another moving company, task rabbit, anything but them.

Absolutely outstanding experience with CubeSmart! Mike and Valerie are truly the best. From the…read moremoment I walked in, they were welcoming, knowledgeable, and eager to help. They made the entire storage rental process incredibly easy and stress-free, taking the time to answer all of my questions and ensuring I found exactly what I needed. Their professionalism, positive attitudes, and exceptional customer service really set this location apart. It's rare to find a team that genuinely cares about their customers, but Mike and Valerie went above and beyond every step of the way. The facility is clean, secure, and well-maintained, which gave me complete peace of mind. If you're looking for storage, I highly recommend CubeSmart. Mike and Valerie made this a five-star experience, and I couldn't be happier with the service I received!

Facility looks excellent. However, will not commit to a 1-year rent rate. Consider whatever rate…read moreyou are quoted to be an "introductory rate," a teaser that can be jacked up at any time. Based on reviews by others, it looks like everyone gets an increase. This may not technically be "bait and switch," but it sure feels like it.

José and his team were fantastic! Vector Movers provided a great experience from beginning to end…read more I got a few quotes and theirs was the best & I did a bunch of research on Reddit and they were also highly recommended there. The communication prior to the move from Joe was proactive and clear so I knew exactly what to expect. Jose and his team arrived on time and I loved the text message telling me when they were en route. They packed up my apartment so quickly and they were also careful, making sure to pack everything well. Even with stairs, they unpacked at my new location very fast and even made sure we were happy with where everything was placed. Jose was easy to talk to and very professional about making sure we had a good experience. The team also worked quickly and finished the job in under the 6 hours quoted. So appreciative of Jose and his team and the whole experience with Vector. Hopefully our next move is many years away but we would definitely go with Vector again!

Website kicked me out of the estimate process and asked for a log-in that never existed. I was only…read moreever given a reference number, and cannot find a way to actually create an account on the website. Edit: There was in-fact a link in the email with my reference number, but it was so hidden that I had to look at the email 5 times. I would also look into the website design so that it does not confuse future customers by asking for nonexistant log-ins.