The owner, Jake, was quick to respond to my voicemail and easy to schedule with. He gave me an estimate over the phone and explained that it could change once he saw the carpets in person, which I appreciated for transparency. On the day of service, he communicated his arrival time and kept me updated about a slight delay due to uncontrollable circumstances.
When he arrived, Jake assessed the carpets, explained the treatment process, and reviewed the final pricing before starting. He's a one-man show and did an amazing job! The carpets came out looking great, and he took extra care to spot treat areas that needed attention. His prices are very reasonable, and the results speak for themselves. I'll definitely be calling him every year to maintain our carpets--highly recommend! read more