I had a fantastic experience with Zip to Zip for my out-of-state move…read more Alanna Brown, my relocation specialist, was patient, honest, and incredibly knowledgeable. She made the entire planning process easy and found me the best-priced moving date. All I had to do was send photos of my apartment--she accurately documented my inventory, provided a competitive quote, and, most importantly, the quote was honored with no surprises. On moving day, Ika and Soso arrived right on time. They worked quickly while taking great care of my belongings, and they were both friendly, professional, and genuinely enjoyable to chat with throughout the move. The entire move was completed just under the estimated time, and the final price matched the quote exactly. Reliable and transparent - highly recommend.

Zip to Zip Moving DO…read moreNOT USE THIS COMPANY! Here are the FACTS of my experience. 1. They were scheduled to arrive between 8:00am to 9:00am and arrived at 10:45am. 2. Upon arriving at my new location, one backed up the truck while the other two didn't bother spotting him - the driver backed into my brick pillar breaking bricks and the light. They literally brought out some sort of epoxy and said they could fix it! I called the police who wrote up a crash report. I accepted the company's offer to take money off the cost of the move because I had no confidence that their insurance company would promptly pay - I feared I wouldn't end up with anything but a lot more frustration. 3. At the end of the move, I realized they had forgotten to move an elliptical machine that was in the basement - when I brought it to their attention, they said nothing and just left. 4. At my old house they left the garage doors open and lights on - my wife didn't want to have to drive back to the house but was worried they might have done something like this - totally irresponsible! 5. Without asking my permission, they borrowed my hand dolly. After they left, I found it in the backyard with a wheel broken off. (I sent the company a picture of it.) This is absolutely not acceptable. 6. They left packing material all over the house - when I asked about them taking it with them they said that isn't something they do. 7. They did not remove their shoes or put on "booties" even though it was raining out and caused significant scuff marks on my hard wood floor - which I also took a picture of. On June 23rd, I wrote an email to the customer service agent and a manager with whom I had been speaking. No reply. I followed-up with another email on June 24th and received a phone call saying that they would address my issues by the following day. It has now been over a month and I still have heard nothing. All of this is beyond outrageous! As a small business owner, I completely understand when "stuff happens" but when it does you do everything you can to "make it right" - not ignore the customer! Do not use this company!!!

I dropped off a packages that was overnight shipping, never left the store, its been in the store…read morein 3 days and they said they have no idea where it is.

My experience was excellent thanks to Miss Tori!…read more All staff were helping customers. I waited on my designated spot. There was a couple at the counter so I waited patiently. Another customer entered the building and Tori greeted him. I wasn't sure if she saw me behind the couple so I stepped around them and said I'm next and she gestured she saw my. When she helped email label to return an Amazon product and pointed to a printer and informed me my label would print there. While I was waiting she helped the man she greeted before assisting me. She scanned his phone and gave her a product. Once she was done my label had printer and she helped me. Tori was polite and courteous. She even explained she greet her customers when they enter and ask what service they needed and that she was going to assist me after her initial inquiry. She didn't have to explain her procedures to assist customers and if made me feel seen and heard. That I sincerely appreciated and with efficacy she took care of the customers all while be patient. This was my first visit to this location and whenever I have needs that can be assisted via UPS I'll definitely return. The store was clean and a bit smaller so prepare for social distancing options. Just a side note. Greetings are kind and professional. Just like Tori greets customers so should the other staff. Calling someone name out without a hello or I'll be right with you seems a bit obtuse. Customer service agents must understand they are agents of service to customer. Thanks Tori hopefully they'll emulate your customer service skill set.

Absolutely exceptional service. Stu and Dan go above and beyond!!! They even gave me lunch place…read morerecommendations. Great guys!

Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

Alex, Abu and Eugene did an amazing job moving my daughters furniture from KofP to Harrisburg. Alex…read morecoordinated the initial details, and Abu and Eugene took it from there. They were both so professional and careful with our items and truly did an amazing job. HIGHLY recommend.

I chose Albo because of the reviews I saw on Yelp and so glad I didn't let!…read moreAlbo is easy to communicate with via email, clear and simple pricing, no gotchas. Emails were responded to quickly, but I did not have luck connecting via phone or leaving a voice mail with Alex. I was a little worried that maybe I was making the wrong a mistake after being bombarded by calls and emails from other Yelp moving vendors, but I know it was the right choice! The job estimate was 5-6 hours based on the my inventory and the job finished in 5. Eugene called the night before with an estimated start time, sent a text the morning of with a 30 minute warning, and arrived on time. My crew consisted on Eugene, Serge & Nazar. I did a walk through with Eugene upon arrival of the rooms and items that would be moved and to where at the new location. Upon arrival at my new home, we again walked through to ensure the team understood the labeling on the boxes and home layout. When in doubt, the team asked instead of just dumping boxes in the wrong place. Prior to leaving Eugene asked if I wanted anything moved to different rooms,and straightened out my area rug after the furniture was already placed on it. They carefully wrapped furniture and mattresses with their supplies at no additional charge prior to moving, and removed the wrap and trash from the new home. Bonus: Nothing broken, damaged or lost! These guys were polite, professional, and very easy to work with. I highly recommend and would hire them again.

I'm shocked at the overall rating for the company. I had a complicated move that was made so much…read moreeasier by the entire team! Tim, in dispatch kept me informed about each step. My moving team , Amador, Alondra, yermin were absolutely wonderful! I WOULD HAVE GIVEN SIX STARS IF YELP WOULD LET ME!!!

This was one of the worst experiences of my life. Not just the worst move I've ever had, but one of…read morethe worst customer service experiences imaginable. The amount of valuables, family heirlooms, and furniture they damaged is staggering, much of it irreplaceable. Before the move even began, communication was a disaster. I was promised a moving coordinator would contact me a week beforehand. They never did. I had to call the day before my move, and even then the coordinator repeatedly got my two pickup locations wrong. The movers arrived an hour late in a rented Penske truck with little to no packing materials or proper moving equipment. At the first pickup, a 700-square-foot third-floor apartment, they immediately complained about the stairs. My partner and I quickly realized they weren't actually working. Two movers spent long stretches sitting in the truck on their phones while the third spent nearly an hour wrapping a couch that didn't need wrapping instead of protecting fragile items. Despite asking them multiple times to keep moving and properly wrap breakables, they continued wasting time. My partner eventually carried many items from the rooftop down to the first floor himself because otherwise nothing was getting done. They even asked us to help move heavier furniture, which is exactly what we hired them to do. It took them five hours to empty a one-bedroom apartment. At the storage unit, they left belongings sitting in the hallway until I returned to help them. They also completely destroyed a large china cabinet because they didn't wrap or know how to move it. It was damaged beyond repair. After 8.5 hours to move a one-bedroom apartment and a small storage unit, they finally headed to my new home. That's when they informed me my bill had increased to nearly three times the original estimate. Once there, they ignored all instructions about where furniture and boxes belonged, piling nearly everything into one room until it was impossible to walk through. The final straw was when they left much of my heavy furniture sitting on the sidewalk in a downtown neighborhood and then had the audacity to TEXT me asking ME to come help move it. I ended up calling friends, and we finished moving everything they piled on the sidewalk in about 30 minutes, because that's what productivity looks like. To top it all off, they stood on my front steps waiting for a tip. I tipped them only because I wanted them to leave. After spending days fixing their mistakes and unpacking, I discovered even more damage, including: * Vintage Restoration Hardware media console * Vintage Maitland-Smith coffee table (glass top missing) * Three framed artworks * Shelf from my custom-made vitrine * Entire china cabinet * Two planters * Glass shelf frame * Two curtain rods I'm still finding damaged items. All My Sons didn't make my move easier--they made it exponentially harder. I paid professional movers and ended up doing much of the heavy lifting myself while paying nearly three times the quoted price and watching irreplaceable belongings be destroyed. Avoid this company at all costs. Save yourself the money, stress, and heartbreak. Run, don't walk, to another moving company, task rabbit, anything but them.

I Highly recommend Sam for helping you organize whatever you need. No job is too big for her. I…read morerecently moved and needed to combine two families into one household. There was soooooooo much clutter throughout the house. Sam helped organize the basement, garage, kitchen, and my closet. Sam works at a fast pace and does not mess around. What I loved most is that she is practical when organizing so it's easy to keep up with staying organized. I have three children at home and it's a month out and it's still just as organized as when Sam first came to help get the house together. Also, she went shopping for me to get the best organizing units needed based on my living situation. She even had someone help me with installing whatever I needed too. If you need the peace of mind then Sam is your girl.

We have a loft in our master BR and it became the abyss dumping ground for EVERYTHING. I am home…read morewith my two year old who doesn't nap which doesn't leave much free time for organizing. Sami came in and made this space an organized dream come true. It is absolutely perfect and she was so quick and friendly. She really took the time to give everything a home and make sense of our mess. We will definitely be using her again for future organizing jobs. She is amazing!!

Man With A Van has helped me with two moves, one in 2020 and another recently in March 2026. Both…read moretimes, the movers who have shown up have been professional and done a great job. With my first move in 2020, there was a bit of a scheduling issue, causing the movers to arrive later than originally scheduled and with a van rather than a truck (I had been told that it would be a truck in order to fit all of my belongings into one trip). Therefore, it ended up taking two trips. However, the owner made things right by only charging me the original rate for one trip. Mistakes happen and I'm fine with it, as long as the company owns up to it and makes it right. And there were no similar issues with my second move in 2026. The guys had furniture wrap and blankets to protect my belongings. During both moves, I did not find anything that was damaged at all. What more can you ask for!? I highly recommend Man With a Van! In fact, I'm likely going to use them again soon to help with some items that I will need to move into storage.

The dispatcher Paul needs anger management lessons…read more My friend recently moved across town and ordered Man With A Van movers as they had good experiences with the company in the past. Man With A Van gave my friend two quotes: a cheaper quote for Two Guys with a Van and a more expensive quote for Three Guys with a Truck. My friend sent the more expensive rate for Three Guys with a Truck. But then this dispatcher tried the blame game of "You didn't specify Truck" when to our surprise only Two Guys and a Van showed up. Lemme ask you a question. If I offer you a hotdog for $3 and a burger for $4, and you hand me 4 dollars, wouldn't anyone with a working brainstem assume that meant YOU WANTED THE BURGER? But my friend was sweet and offered: "Maybe y'all can come back tomorrow with three guys and a truck, because it's really a three person job", to which the movers declined. After a quick call, the dispatcher said there'd be no additional charge for extra trips due to the smaller vehicle. What's more is that one of the two Movers had a bad back and couldn't take the stairs like the other dude. So at some points the job is only getting done by one dude (you could argue one-and-a-half dudes). If THREE guys should be able to make the move of loading and unloading in TWO hours, then HALF that much manpower means... you guessed it: it's gonna take at least twice as long! Not to mention they spent extra time stacking things like Jenga inside the van to make it all fit in one trip. Because the job (that my friend agreed to pay $500 for three guys and a truck) took so much longer with one and a half guys and a van, Paul upcharges an extra $300!! Again, my friend is nice, and they're trying to hash this out cause they didn't get what they paid for, regardless of it it took more time. (And again, of course less manpower means more time). But instead of having a conversation with my friend, Paul starts SCREAMING at them, cursing at them, saying "You're Full Of Sh*t!" and threatening legal action immediately! My friend is begging through tears that they want to make this right; begging him to STOP yelling and panicking them. The mover's felt so bad and embarrassed overhearing Paul act like a jack*ss on the phone that one even offered to pay the remainder, but my friend, still shook up and in tears, said that they wanted to make this right and moved what little money they have around to pay as much as they could. We're ALL struggling out here, and the movers def deserve to get paid. I'm sure the dude with the hurt back needs more money and easier hours, but the company is working him to the bone. But to have this dude Paul berate and coerce my friend, spitting venom over the phone? Shouting until my friend is begging in tears for him to stop? I'm never gonna forget that. And this company needs to make things right. The job took long because of Dispatch's mistakes. They sent 1.5 guys to do a 3 man job, without the agreed upon equipment no less. If you want a stress-free experience: steer clear. If you want some jerk from New York taking out his daddy issues on you: you've come to the right place.

It does the job! They are a bit tough to reach when you call as they seem to be a bit understaffed…read more Even in person, no matter when you stop by, there tends to be a bit of a line. As for the storage units, they are generally clean, well lit, and the units that are temperature controlled are in fact tempature controlled. I generally feel safe stopping by in the day, there are folks in and out all day. You have to swipe in and out to get access, which I like for safety. But it is a bit sketchy, I've had a couple run-ins with unhoused folks who are staying within the building.

Horrible in all forms. Horrible service, horrible equipment, and not much of a value.read more

I went from payin $70 a month in February of this year to $160 a month and got an email a few days…read moreago saying that my unit price is increasing in February to $183 I'm moving my stuff out this week...I'm sick of places scamming the hardworking people

Was exploring rental unit options and Robin was very helpful. I am hoping that my experience with…read morethis rental unit continues to be as positive as my initial contact.