Facility looks excellent. However, will not commit to a 1-year rent rate. Consider whatever rate…read moreyou are quoted to be an "introductory rate," a teaser that can be jacked up at any time. Based on reviews by others, it looks like everyone gets an increase. This may not technically be "bait and switch," but it sure feels like it.

Paid to rent a truck to clear some items out of my unit. Arrived to a hand written note that since…read morethe door was broken it was closed. There were many other customers visiting that day that put out money and had to access to their units. I asked to be contacted by the manager to discuss being refunded for the days I was unable to access my unit. Instead of an apologetic phone call I recieved and email that said "sorry cannot prorate your rent" , and when I questioned how to prevent this from happening again i was told to call and make sure they're open? I think that's a ridiculous request for some that I pay monthly for. This experience is motivating me to clear this unit out and give my money to a company that values their customers.

I'm a repeat and just recently a customer here again. Moving, packing, storing and just the whole…read moreprocess of relocating ones life can be super stressful. It makes matters better and that much easier when the reps for truck rentals and storage are courteous, upstanding and helpful. When they not only do their jobs but give service with a smile and offer sincere interest in helping you along your way, it begs the small effort for a good review of satisfaction and appreciation. I can get into the details of my particularly hellacious moving scenario but I'll save y'all from it. I'm sure we all have em. But Ryan helped us meticulously and promptly! Thanks Deb on the phone and Ryan Murphy, manager at ESS cherry hill old Cuthbert

First time visit…read more Tractor Trailer accessible Friendly staff Open 7 days Sells boxes too

I went from payin $70 a month in February of this year to $160 a month and got an email a few days…read moreago saying that my unit price is increasing in February to $183 I'm moving my stuff out this week...I'm sick of places scamming the hardworking people

Was exploring rental unit options and Robin was very helpful. I am hoping that my experience with…read morethis rental unit continues to be as positive as my initial contact.

I have had my belongings stored at this location for two years. The property managers are kind,…read morecourteous and care about you as a leaser. They do their best to make sure you know your belongings are safe and your business is a priority to them. Definitely feel at ease using this facility

Rent went from $144 to $334 in 2.5 years time. Be prepared for increases EVERY six months. Poster…read morechild for Corporate greed.

it is clean and secure which is appreciated but in my opinion it should be. The rate raising is…read moreborderline criminal. I started renting for $56 / month in September of 2024 and was up to $177 / month by June of 2025 and I didn't even receive notice that my rate was going up. I did receive notice the first time when they more than doubled my rate 3 months after moving in. My husband was able to call the office and request it get lowered because he was out of work at the time which they did agree to lower to $94. now I do want to note that all those prices do include the insurance you see required to have. I've literally had storage all my life and never have I seen rate hikes like these.

From my first call to my move in, everyone was helpful and professional. The site is clean and very…read moresecure. I highly recommend.

Super easy to reserve a unit and end rental agreement when I no longer needed it. Clean, well lit…read morearea with cameras so you feel safe loading and unloading your stuff anytime of the day or night. Man in the office was very friendly and helpful!

Service Requested: I looked for a space to store my apartment belongings between apartments…read more Alyssa, from the Deptford branch was super helpful in finding a space that suited my needs and budget. She was very knowledgeable about the packages that were available and gave me suggestions based on a brief questionnaire. Quality: 10/10 Value: 10/10

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I have been a 10+ year customer at Cube Smart at 1820 Frontage Rd Cherry Hill NJ. I have always…read moreappreciated the effort by staff (Valerie) to keep the location safe, clean and maintained. I would and have highly recommend this storage location to anyone. Great job !

RUN!!! Don't even think of doing business with this fly by night place!! The company has held my ex…read morehusband's belongings and refused to let my son collect his father's belongings because they want MY marriage certificate WTF?? They need to refund all the money my son has paid and release the rest of items being held hostage Tony Dollard is the name of who the corporation said is the district manager but they have MO WAY TO CONTACT HIM?!?!?!!!!