In response to Kevin R. Don't listen to the exaggerated…read moreclaim that it was reported 2 weeks later. It was 1 week and only because I trusted them to do the right thing since they addressed the same issue 2 years ago. If you like hidden charges, box fees, unnecessary personnel, fuel charges, then sure go ahead and use them. Look at the 1 star reviews on this site.

Professional, kind and very careful moving and storage company. I needed to move twice and a…read morestorage between. Could not have gone any better. These people know what they are doing, work hard and are only working to please the customer. They don't say "no". Our main concern was the storage. All furniture was wrapped in quality plastic and sealed. All came back perfect. They can help with boxing if necessary. I have used Riley for years. 5 Stars+!!!

I moved cross country twice and Sinclair was the wirst choice. They made a stressful situation…read moreworse. Just to mention a few issues: Someone else mentioned this in another review, Sinclair raised our quote one week before moving by $400. They also made us pay for a crew of more people of what then showed up (as we paid for 5 guys, 4 showed up) both at origin and destination. The move "specialist" was terrible, confusing, misleading, he even yelled at me on the phone! I had to put so many claims for everything they broke and lost. Stay away from them. Please, Sinclair, do NOT respond to my review. I don't want to deal with you ever again.

We've used several movers over the years. Sinclair movers was by far the worse. We had set aside…read moreelectronics and clothes to take in our car. When we went to retrieve these items they were gone. We told the foreman who told us the workers must have packed the items and they would arrive at our new home. Much to our dismay they did not. We contacted Sinclair. They told us they would search for these items. After several phone calls to Sinclair and no resolution we decided to file a claim. It was denied because apparently we had signed a form saying we received all of these items. We thought we were signing a receipt of delivery. DO NOT SIGN this form. We went back to Sinclair again seeking resolution. They offered to send us less than half of the amount needed to replace the lost items. Since we were so tired of dealing with them we agreed. However, that was weeks ago. Still no check!! We also have discovered several other things missing. I've held off on this review hoping for resolution but I finally realized that was not going to happen. We are so disgusted. I would not recommend Sinclair.

We just moved two 3 bedroom houses and two storage units with them and they stayed with us start to…read morefinish ! Packed our storage unit and organized our belongings ! Great service will use every move and couldn't give a higher recommendation!

Very disappointed with our moving experience with this company. We received an initial quote based…read moreon an in-person assessment of our belongings - the owner came to our home, toured the entire home and provided an estimate. Our final invoice was triple the amount of our original quote. Through no fault of our own - nothing changed on our end from what the move involved; no items were added. Owner offered to move the date up to avoid bad weather, which was appreciated. However, our initial estimate was for 3 hours with a crew of 5. Instead the move consisted of half the crew, and it took about 14 hours across 2 days. My husband had to essentially join the crew just to get through the move. It feels as if a much lower quote was given to secure the job, and we can't help but feel swindled. It's unfortunate because we were hoping to go with the same company for our final move in 6 months, and now that is absolutely not an option. I can understand an estimate being off by a few hours or a few hundred dollars, but for the cost to triple is unacceptable. The move itself was decent enough, just expect it to take 3 times as long, and cost 3 times as much as your initial quote.

The experience with this storage facility is awesome! The onsite rep took us on the tour and found…read moreexactly what we needed. Pleasant, polite and very personable. Will be moving in next week and was able to book the moving truck on top of great deal for the storage. The place is very conveniently located, clean and easy to access. Very pleased.

The storage building was always clean and well lit with lights turning on as you go. The carts were…read morehandy to move stuff. The front desk was friendly and the app was great to pay and remind. I always felt safe coming and going with security. The price was raised at least annually, which was annoying, but comparative to other facilities and better priced than others. I liked that this place has storage all on one level.

Public Storage is a terrible company to do business with. Despite that Don and Kip provide…read moreexcellent customer service at this location. Liz Empanadas El Coqui

Bensalem Pa. location... raised the rent $100 in one year!! AND ITS INFESTED WITH RATS!!read more

Dirty and poor service: Rodent infestation. This was not…read moresurprising after I saw trash and food in units near mine when owners opened their doors. Corridor floors dirty. When I went to file a rodent damage claim, was told the storage policy does not cover pest damage! Also, lights go out after 17 min and you have to go back down the corridor to turn them on if you need more time. Why no motion sensors? Elevator down button broken for at least three weeks and counting. Office often closed during regular hours. Prices go up substantially every six months. Bait and switch with initial pricing. Avoid.

Do not store your items here! I stored some furniture and several boxes of clothes and home items…read morefor 2.5 months. When I came to get my stuff, I found that my boxes were damaged by rodents, and there were numerous rodent droppings in my storage unit. They chewed through the boxes and my items, and they left droppings everywhere. I had to throw away a lot of my items and throughly inspect and clean my remaining items, which was a monumental chore. When I contacted CubeSmart, they offered no resolution. They said that I would have to go through my insurance to get compensation even though insurance does not cover pest damage, and they refused to refund my rent. This is not a clean place to safely store your items!!

Do not trust them as your movers! They will try and get your business by quoting low and then…read morechange it drastically once they get to your house. They have also cancelled on people after they were already booked and close to their moving date.

We have not moved for 40 years. So there was much anxiety when we faced with downsizing in our…read moreretirement years. We are 110% satisfied with Countrywide Moving and Storage. They did a great job from start to finish. The gentleman who came to our home to take inventories answered all our questions and explained every issue regarding long distance moving. The estimate was accurate to the penny that that was exactly what we paid at the end. During the move, the movers were all highly professional and friendly. They took great care not to damage the furniture or the walls. Ciuntrywide was definitely a first-class mover choice if you want a anxiety-free moving experience. Ted

The packing and moving crew, led by Rey, was spectacular. Rey's philosophy is very…read morecustomer-centric, and you get the whole package with him: respect, kindness, expertise, and a great leader of his team, which included José, José, and Curtis. Rey communicated with me throughout the whole process, beginning with a courtesy call at the beginning of the day to let me know when he and his crew will arrive. He explained the whole process prior to the start of the move, and kept me informed throughout the move from the first walk-through of my departing home to the final walk-through off my new home. You can't go wrong with Rey and his crew. It was the best moving experience I've had, and I highly recommend them!

From the very first appt with Isaac's representative to the packers, drivers and job leads we were…read moremore than happy with every one who helped us with our move from Bucks County PA to Florida. It is very stressful and nerve wracking at that moving time but each time their people showed up we knew we were in good hands. All went over and above to make our move smooth and as stress free as possible. Professional, courteous and went over and above to make sure our items were delivered safely. The price was very good along with the first price estimate and poundage. Very accurate and there were no "surprises" like we have experienced with moves in the past. Five star recommendation! Great job!