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    Extra Space Storage

    4.0 (3 reviews)
    Closed 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

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    1 year ago

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    1 year ago

    The level of customer service was excellent. All my concerns were addressed and all questions answered.

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    Emily S.

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    2 years ago

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    Emily S.

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    Cowboy Moving & Storage - Cowboy Packing Material always available

    Cowboy Moving & Storage

    (70 reviews)

    While moving from Centennial to Co Springs we had rented a U-Haul and thought, psh.. we got this!…read more(just the 2 of us...). Then we came to our senses and realized it was going to take us forever and we are definitely not spring chickens! So we started calling around for quotes on moving our 2 bedroom condo to a home in the springs. We spoke to Sherry who provided all the hourly costs for 2 guys and for 3 guys on a Saturday with a $30 charge for gas since it was an out of town move. Not too bad. We weren't sure exactly how long it might take but we anticipated the move would be about $1500. On moving day the truck (giant truck) pulled up and 3 happy guys greeted me. Mike, Justin, and Pena. They took a look around and got right to work. They had us out of the old house in about 2 hours and handled everything with extreme care! As they were finishing securing everything in the truck we left ahead of them to head to the new house. Thinking they would take much longer than us we started unloading our cars and they pulled up behind us immediately! Moving in was much simpler since we just wanted all the boxes in the garage and all of the furniture in the living room. They cleaned up their truck, settled the final bill, and went on their way. Ended up being about $1400 and worth every penny to be all moved in with out the aches and pains and days it would have taken us!

    They got off to a rough start but they completed the move with no lost items and no damage.read more

    FedEx Ship Center - Truck in front of my house but not delivering my package?

    FedEx Ship Center

    (16 reviews)

    Misdelivered Package & Poor Customer Service…read more I am very disappointed with FedEx. My package was marked as "Delivered" but it was not delivered to my address. Upon investigation of the photo that was included was clearly my package in front of the door without unit number on the picture. still can't find it. The driver left it at the wrong apartment number. I have filed a complaint with customer service, but they told me to file a claim online so I tried but couldn't make any claims. It is unacceptable for high-value items to be handled with such negligence. I expect better tracking and accuracy.

    Absolutely terrible service from the FedEx driver delivering in Centennial 80111. This driver…read moreconsistently fails to deliver packages properly never bringing them to the apartment door, leaving them out in unsecured areas instead of using the package room, and always rushing through deliveries with no care. To make matters worse, they are extremely rude. On multiple occasions, tracking has said my package was delivered when it was nowhere to be found. When I contact FedEx, I'm told that conveniently the driver didn't take a picture of where they left it. This level of incompetence and lack of accountability is beyond frustrating. FedEx needs to address this issue immediately. If you live in this area, be prepared to lose packages or deal with the hassle of tracking them down because this driver clearly doesn't care about doing their job properly.

    Moving Brothers - Colorado Springs Movers

    Moving Brothers

    (161 reviews)

    Northeast

    These movers were great, delivering fast white glove service that didn't make me regret hiring them…read moreto carry the stuff from 27 years of my life from one place to another. Also? They contacted me personally. Once, using humans! ( David) and then Al (not Ai but Al as in Albert) guided me through the process making sure I knew everything up front. Moving day came and the team handled my stress and worries so well, being careful with packing my valuables and clothes, meeting me at my cross town destination putting everything away carefully, and shaking my hand at the end, making me feel relief that the whole process was done FAST and FAR cheaper than other services quoted me. I will be using them on my next move! a note: paying directly in cash will save you card fees. Estos transportistas fueron geniales, prestaron un servicio rápido y de primera calidad que no me hizo arrepentirme de haberlos contratado para trasladar las cosas de 27 años de mi vida de un lugar a otro. ¿Y además? Se pusieron en contacto conmigo personalmente. ¡Por una vez, utilizando seres humanos! (David) y luego Al (no Ai, sino Al, como en Albert) me guiaron a lo largo del proceso asegurándose de que lo supiera todo de antemano. Llegó el día de la mudanza y el equipo se ocupó muy bien de mi estrés y mis preocupaciones, teniendo cuidado al embalar mis objetos de valor y mi ropa, reuniéndose conmigo en mi destino al otro lado de la ciudad para guardar todo con cuidado y estrechándome la mano al final, lo que me hizo sentir aliviado de que todo el proceso se hubiera realizado RÁPIDAMENTE y mucho más barato que otros servicios que me habían presupuestado. ¡Volveré a contar con ellos en mi próxima mudanza! Una nota: pagar directamente en efectivo te ahorrará las comisiones de la tarjeta.

    tldr:NEVER hire this company!! Hands down the worst experience with a moving company I have ever…read morehad. They showed up 5 hours late, yelled at me that I gave them a bad quote and refused to do my move which ended up costing me THOUSANDS. And spoiler, another company did the job in the time I was originally quoted by these people and for half the price. As a woman moving alone, these movers made me incredibly uncomfortable in the short time they were in my home. I called and got a quote over the phone. This was not unusual to me as I've only ever gotten phone quotes for moving and have never had issues in the past. I was quoted 2.5-3 hours with 3 movers. I called 5 other companies in the area and received similar quotes, I chose this company due to their availability. I scheduled my move for 4 days before I needed to be out of my place. They were scheduled to arrive between 12-3pm. At 3pm, I was told their morning job was taking much longer than anticipated but they should arrive within the hour. At 4pm I received a text from the team letting me know they were an HOUR AND A HALF away and would be stopping for food on their way. I contacted the "manager" and was assured they would be able to complete my move that day. The team showed up at 5:30pm, 5.5 hours late and I have never had movers be more disrespectful and demeaning toward me. My home was clean, fully boxed, and ready to be loaded. For $210/hour I was not about to waste time. They walked through my home to assess everything and Tyler, who is supposedly the best they have, was rude and disrespectful every step of the way. He yelled at me that there was no way they could do the move in the time quoted. Given that their morning job took 4-5 hours longer than anticipated, whoever is quoting jobs clearly doesn't know what they're doing. I was alone and the way their team treated me in my home made me incredibly uncomfortable, they yelled at me that I wasted their time, they drove to Fort Collins from Denver and their cars were in a storage unit in Denver that closed at 9pm. Even if they completed the job in the minimum quoted time, they still wouldn't have made it back to Denver in time to collect their vehicles so I don't see how that was my problem but he sure made it my problem. Tyler told me the move would take a team of 4 movers at least 7 hours to complete. To be clear, this was a two bedroom townhome, not a 5 bedroom house. As I was about to throw them out of my home for being so demeaning and disrespectful, they offered to step out and call their manager. At 6pm I received a call from the manager who told me the team claimed there were 150 boxes in my home and they would not be doing the move. When I argued that was absolutely not the case (i counted and there were 56 boxes, 6 large, 15 medium, 25 small, and 10 plastic tubs) I was told he didn't know who to believe...um excuse me?!? He offered to reschedule for another day at more than DOUBLE my initial quote. After the experience his "best guy" had to offer, there was no way I would ever agree to pay them even my original quote let alone $1800?! I told him this was unacceptable and explained the financial impact, all I got was "sorry, we wish you the best of luck with your move" after wasting 6 hours of my time and costing me thousands. This was a huge waste of my time and costly. I deliberately scheduled the move on my day off with several days after to do final small things and clean before handing over keys. A new tenant was scheduled to move in shortly after. Because of this company's laziness and incompetence, I had to pay an additional month rent and the next tenant's move was also impacted. I am truly beside myself at what a horrible experience this was. Now for the kicker - I hired another company to do my move the following week. I hired two movers and anticipated an 8 hour move due to what I was told by this team. I was genuinely afraid to do the walkthrough given what happened with moving brothers. I explained what happened and the new quote I was given and the new movers laughed. They said this team took too long at their job in the morning, ate and sat in the truck for an hour, and when they showed up they were tired or lazy and simply didn't want to do the job. They said the 7 hour quote was an FU to me since they drove up to Fort Collins. It took the new movers FOUR HOURS TOTAL. And cost me less than moving brothers original quote including a 40% tip. NEVER give this company your business. They will leave you up a creek without a paddle without so much as an apology. I'm grateful they requested cash payment and didn't require a deposit as they will never get a penny from me. I will tell anyone and everyone I know to avoid this company!

    Extra Space Storage - selfstorage - Updated May 2026

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