Love this place!!!…read more Professional, responsive- outstanding staff !!! Great location! Plenty of storage for inbound and outbound, shipments, and lots of supplies

I had a great experience today! David at the front greeted me and took care of everything I needed,…read morehe gave me great customer service. I highly recommend this location for all your print needs, the service is great!

I cannot say enough good things about the service, sincerity and integrity of the staff at this…read morestore. We have exclusively used them for shipment of our items - in one case I saw the true genius of the Deepa and her husband- customizing a shipping box in a manner I've never seen before. The problem solving was so effective and creative it looked like an IQ test!!! Great place to business and great people!

If I could give zero stars, I would! This location provided excellent service in the past. However,…read moresince the marketing and ownership changed, both the service and quality have declined drastically. The younger staff members seem indifferent to your packaging and shipping needs. I went around 10 a.m. on a January Monday, 2025. When I got in the store, I saw the worker's facial/body language, and all it said was, "Argh, one of those annoying shipments," as it was clear that it was unpacked and big. Here's a detailed account of the interaction. First, I asked if UPS could do the packaging, and she said yes. Then, I asked that I would like to stick around when they did the packaging so I could ensure corners, sides, etc, were protected with enough bubble wrap. She answered that she didn't know what time the item was going to be packed, so I said I could hang out for 30 min and wait; then she gave a vast excuse that it could be for a while, 2 hrs, or more, blah, blah... not to mention that the other 2 girls on the back were standing, chatting and doing absolutely nothing. So then I asked, would you mind calling me when you guys are about to do the packaging, as I don't live far away? (I wanted to be present to ensure the equipment was correctly packed because it is over $2000 dlls). Again, excuses, excuses, as pretty much she didn't want to go out of her way and was just pure laziness. Facial expressions don't lie. I also asked her that I would like to add stickers around the box that said handle with care, fragile, and keep this side up. Answer: we don't have them. UPS doesn't provide Fragile, etc stickers? I want to ensure it arrives safe, I said. She goes... UPS doesn't guarantee it will arrive safely without damage because it is up to the UPS drivers. Once it leaves the store, we don't have control over it or know if it is being handled properly. Yeah, that is why the sticker will help, I said. Well, I can write it down with a marker. Her tone and face were like saying, " I couldn't care less." At this point, I started being sarcastic about her failure and the company's failure to deliver excellent service. So, I grabbed my equipment and said, "Thanks so much for your help. I am going to pass and try FeEx," she replied, "You will also run with the same issue... lol!" Well, I will find out myself, and guess what? The service, packaging, and delivery were outstanding! They exceeded my expectations. I also was able to watch them pack my ex-amplifiers, and I was even able to make suggestions on key point areas where more bubble wrap needed to be placed. The packaging was $25 bucks, and the shipping cost was better than UPS (Unwieldy Purge Shop). FedEx packaging cost was $25 bucks. So, from now on, I will be done with UPS! Never again! The staff is incompetent, unprofessional, and lazy, acting like they own the store. Customer Service completely sucks since they change their marketing and culture. I will find out this girl's name and update this review in case you guys end up in that location to avoid this useless employee. I dislike giving bad reviews, but I have to be honest and matter-of-fact in my reviews. It is never my intention to harm the business, but I don't think they will be losing a few bucks for a review. This is a multimillion-dollar company. Please see the photo of the customer being satisfied with the packaging. FedEx! Bravo!!

This is the second time I've used them in just two years. First review was from an apartment to a…read morehouse and now unloading a house and packing a 26 foot truck. I specifically sent them a list of what was priority to move a few days before. The guys showed up on time. They looked over the items, rooms, and truck then they got to work. The guys finished in the promised amount of time, packaged and wrapped things really well. We even did some prep work by wrapping and placing things in the living room. Next thing we know, they have already wrapped and loaded the washer and dryer very quietly and quickly. We were shocked. Would highly recommend using them! Quality and efficient is important and they take it seriously. Worth every penny.

Having never used movers before, Moving Brothers has certainly set a high standard to beat! Their…read morepricing is very reasonable, with 2 1/2 hour minimum and incremental charges for every 15 minutes after. We love that they only charge from when they start moving our stuff to finish moving our stuff. And there are no hidden fees or surprise costs. The staff was very responsive and communicative and clear while getting us set up. And our movers, Willie and Odera, were super efficient and fast and very careful with all of our belongings. Not to mention very kind and respectful! We live on the second story and don't have an elevator, and it was no problem. Can't recommend this company highly enough. We will certainly use them again in the future. 5 stars doesn't do it justice.

Quick to respond for a last minute project . Very fair pricing and they did a great job . We…read morehired them to move furniture out of the house to prepare for a remodeling project . Will definitely hire them again .

Already reviewed and posted.................................................................read more

Quick response, hard working movers, Fair quotes, and super nice people. Definitely the people to…read morehire for a move.

Listing says FREE removal for scrap metal they make money on and quoted $400 to remove. Thus a…read morewaste of time

While moving from Centennial to Co Springs we had rented a U-Haul and thought, psh.. we got this!…read more(just the 2 of us...). Then we came to our senses and realized it was going to take us forever and we are definitely not spring chickens! So we started calling around for quotes on moving our 2 bedroom condo to a home in the springs. We spoke to Sherry who provided all the hourly costs for 2 guys and for 3 guys on a Saturday with a $30 charge for gas since it was an out of town move. Not too bad. We weren't sure exactly how long it might take but we anticipated the move would be about $1500. On moving day the truck (giant truck) pulled up and 3 happy guys greeted me. Mike, Justin, and Pena. They took a look around and got right to work. They had us out of the old house in about 2 hours and handled everything with extreme care! As they were finishing securing everything in the truck we left ahead of them to head to the new house. Thinking they would take much longer than us we started unloading our cars and they pulled up behind us immediately! Moving in was much simpler since we just wanted all the boxes in the garage and all of the furniture in the living room. They cleaned up their truck, settled the final bill, and went on their way. Ended up being about $1400 and worth every penny to be all moved in with out the aches and pains and days it would have taken us!

They got off to a rough start but they completed the move with no lost items and no damage.read more

We had them come and move a five bedroom house. They worked so hard nonstop over 12 hours taking…read moreeverything apart and putting everything back together. Never once a complaint, and such positive attitudes and great communication! They were clean and efficient and by far the best movers we used and we are active duty military and move every 2-3 years for the last 13 years. Such great manners and we would recommend to anyone! Thank you Eduardo and Anthony, you both exceeded our expectations and we WILL be referring you to anyone we know who is moving! We also plan to give your name and number to every military member we know because we couldn't be happier with your services!

I am so impressed by Expert Mates Denver!!! Eddie offered to do an urgent job for me on very short…read morenotice. He was very reliable, considerate & friendly!! Eddie saved me alot of hassle & I won't hesitate to hire him again. I highly recommend Expert Mates Denver. Couldn't be more pleased!!!

The people here go above and beyond! Years ago, we would spend 5-6 weeks in the summer at my…read morefamily's beach house. I would ship boxes of clothing from this location, usually about five boxes. Then we could travel with small suitcases. Every box arrived safely, on time, and undamaged. A few months ago, I had to ship a purse to Louis Vuitton for repair. They sent me mailing labels, and a form for UPS to sign stating that it was a high-value item. The owner called me to tell me that a driver refused to sign it, but he would ask another driver. It took two tries, but he finally called me and said my purse was on its way! They're really nice, helpful people here. I stopped in today to drop off a giant lithium battery for a snowblower that only worked once. Apparently, it couldn't be dropped off at Whole Foods or Kohl's because I had to package it. So the UPS Store was my only choice for this particular Amazon return.

I had two urgent packages requiring overnight delivery to the West Coast, and paid through the nose…read morefor next day Air. I tracked the packages as they went the opposite direction to the East Coast, then back over to the West Coast, but 800 miles from their destination. From there, they were DRIVEN ground 800 miles North to about 20 miles from their destination, where they then just sat overnight. One of the packages was then delivered the next day (2 days late). The other package was then put on a truck and driven 800 miles South again (?!?!), again sat overnight, then was driven back North the next day, where it arrived 3 days late. Whoever is in charge of UPS shipping/routing logistics is MENTALLY RET@RDED. The amount of wasted fuel and manpower is truly staggering!!! The UPS Store promised for weeks that I would get a refund, but the money never came. (FedEx is sadly no better, having experienced the same thing last year.) So be warned... if you have a critical package requiring overnight service: take it to USPS, as miserably bad as they too can be. UPS will promise you overnight service, then take your money knowing full well that your package cannot possibly arrive on time with the routing logistics they have in place. UPS routing logistics are a known quantity within the company, and I refuse to believe their stores are clueless as to when packages will arrive. In response to UPS Store reply: I understand you don't control UPS routes or execution, but I was told by your clerk that it would arrive the next day, so your employees should not be making such suggestions. UPS' main office was pretty much impossible to get ahold of anyone to file a claim as well. Typical of today's business... zero accountability, just pass the buck! I find it impossible to believe the UPS Store isn't aware or familiar with UPS shipping routes and transit times, so the unrealistic expectation of overnight delivery to the West Coast by first shipping it to an East Coast hub should have been a red flag and conveyed before accepting my money. There was no way those packages were ever going to arrive overnight and UPS was happy to let me think otherwise.

Great service! Well coordinated. Had no issues whatsoever, were on time and efficient. Had them…read morecome to offload my truck and set up the furniture. Two men did almost full 26ft within three hours. Payment at the end was easy over the phone.

**MOVERS BEWARE** Scheduled American Master Movers for a…read moresimple move (apartment items to storage / leather sofa & love seat set to separate residence). Two men showed up on time and promptly began moving. When I made my reservation, I was told all the "services" that were included, with one being that all furniture would be wrapped in blankets for the move. I noticed right away that all furniture was only being wrapped in stretch wrap, not blankets as discussed. I asked why no blankets were being used, they informed me that since I did not elect to purchase the blankets that none would be used. They reassured me that the plastic they were using would be enough protection and I took their word and had them carry on with the loading. Their loading & stacking seemed aggressive (to the point it made me question how well I packed my boxes), but I attributed that to the fact I was being charged hourly and they wanted to move as fast as possible. Once we were complete with loading, they made the short drive to the storage unit. While unloading at the storage unit my headboard (which was not wrapped in a blanket OR plastic) fell in the truck. I was immediately notified and told that American Master Movers would have a "wood technician" come repair the damage in 6+ weeks as this guy is "in high demand". The damage sustained to this piece of furniture is not repairable (see photos) and I asked for the article to be replaced. The lead guy of the move talked with his manager and agreed the item would be replaced. They carried on with the move until all items were in the storage unit. Part of my move included having a power reclining leather sofa & loveseat set taken to a residence instead of in storage. This was no problem for the guys, so they continued to the second drop off location. They were quick with bringing in the loveseat, and after about 30 minutes of waiting for the sofa to come in, I went to the truck to see if they needed any help. They said they were "completing paperwork" but were both looking underneath my sofa which seemed odd. A few minutes later they came in with the sofa and seemed very rushed to leave. We processed the payment, and they were off in a flash. Approximately 2 hours after they leave, I decide to check the sofa & loveseat to confirm the power mechanisms are all correct & functioning. I find the power recline function on the sofa is not working and being to investigate. I check outlets and begin to trace the cords and that is when I found that they ripped the power cords and tried to cover it up and "fix" it with brown packing tape. I immediately called American Master Movers and tried every extension and was sent to voicemail. I left a detailed voicemail explaining the issues that would need resolution (headboard & sofa) but did not get a response back. The next day I sent an email to Cameron at American Master Movers and received a response from "John Hudson" identifying himself as the Assistant Operations Manager, saying that Cameron (who is the General Operations Manager) "is out of the office until further notice" but promised the items I needed resolution on would be resolved. I provided all items he requested (original receipt of the headboard, and my availability to have an electrician come repair the couch). After my prompt response I have not heard anything back from American Master Movers. It has been 45 days since my move, and I have sent 6 follow up emails and left over a dozen voicemails with no response. I am at the point where I must dispute the charges with my credit card due the lack of responsibility taken by American Master Movers.

I have used Michael and his team twice in the past few weeks. These were not ordinary moves,…read morerequiring warehouse clean out of 25 year accumulations. Everything went perfectly and they are all super friendly, helpful, professional and know what they are doing. Plus if something changes they are more than willing to do what is needed. I hired them due to their reviews and I was not disappointed. I have recommended them to friends and will be using them again in the near future. They are now in my phone book! Thanks Alpha Movers!

We are raising the bar for moving companies. Hope they can…read morekeep up. We offer no hidden fees with the best quality, not quantity. Our customers become friends, not just another number. Materials like tape and shrink wrap are completely complimentary. Other competitors have fee after fee after fee, so be on the lookout about this if you decide to go with another company. We are a small family owned company, not a franchise, This is the reason why we don't overly charge because we do not have franchise fees. We promise to give you the best moving experience that is also affordable. Let our pack move yours! Michael Mitchell 303-709-1393