Yolanda is great, however, BEWARE if you are renting from any Storquest location for more than 4…read moremonths. They offer promo rates and then what you think you will pay long-term (shown on the website as "standard rate") is only good for 4 months from move-in. The "standard rate" is really just a secondary promo rate to suck you in thinking it is a long-term rate. I can understand a price increase during the first year, but 44% after 4 months? This is not just a fluke, it is corporate policy, so beware if you are renting long-term from Storquest... you have no idea and no control over what your rate will be in month 5 and beyond.

Yolanda was absolutely wonderful! She called me back right when she was off lunch and was very…read morehelpful and extremely kind in getting me set up with a unit same day. I left feeling very pleased and happy with my location choice because of Yolanda. She is a gift to this location. Thank you Yolanda!

Still the go to storage in Castlerock for me. Clean, decent pricing (though creeping up), and a…read moregreat staff. Hard to beat for ease of use and a secure experience all around.

Once again, I had to get a storage facility and I knew that I could count on the guys at Castle…read moreLock. The place is clean and the prices are great. It's so hard to find good customer service, as opposed to owners worrying about the bottom line. They really care!

I just signed up for a climate-controlled unit here for a very fair price and I couldn't be happier…read morewith the location, the ease of access and the condition of the property. Kyle is fantastic and very clear about the details of the rental, and I plan on adding an RV to the mix as well soon and will definitely be storing it here.

Kyle and his team are absolutely amazing. You will not find better customer service anywhere. The…read moreday we moved into our unit, Kyle brought me cleaning supplies because I forgot my own and wanted to wipe down the shelving unit we planned to use. When I moved out he was so kind and generous as well. Access to the area was always very easy, the units are cleaner than you'd ever expect from a self storage facility and the prices are extremely reasonable. We had an indoor non-climate controlled unit but the units are built so well I would have guessed it was actually climate controlled. Plus, as an added bonus, you can get a great history lesson from Kyle and learn more about Castle Rock and the surrounding area! Amazing business that is locally owned and operated!

Perfect for what I need it for. Customer service is great. Very responsive and super helpful and…read morefriendly. They're updating their gate entry and exits to make it more convenient to renters. I just expanded to a larger unit to be able to store more of our things since we had such a good experience with the smaller one.

At first, they seemed reputable, but after all is said and done, they lie about policies, pricing,…read moreand deposit refunds. They still owe me deposits on three storage units, that I cleaned (and took photos for proof of cleaning) and they admittedly over charged me for mileage on their Storage container delivery, but refuse to return calls or refund the overcharge. Very disappointed with the way this company does business, steer clear of this place. *update*. I received my refund deposit for two of the three units. Still waiting for the overage of the mileage charge and my other deposit.

Great service when I signed up. Place seems very secure with easy access and is clean.read more

I have stored my trailer here for a couple of years and paid the premium prices to do so. I just…read morereceived a casual email that they're doing a 'renovation project' and that they are vacating all spots next month until March 2025. I'm now on the hunt, with everyone else who is having their lease canceled, to find a new storage spot in a place where it's not easy to find anything open.

I was getting my house ready to sell and needed a storage unit. The person who answered was…read moreprofessional and understood my needs. I was able to take care of the paper work and payment online which saved me some time during this stressful period. There were no additonal fees or hidden costs. The price quoted was actually the price! The unit was clean and I even found water and granola bars in my unit. I will definately rent from Castle RV and Mini Storage again.

I recently moved to Colorado and was in need of RV storage and self storage. The people who…read moreanswered my call, were professional, helpful and friendly. I found my RV space to be easy to back in and out of and the lot to be secure and clean. The storage unit was also secure and clean. They even offered my coffee!

I have used them twice in the last 30 days for a UHaul rental. Our first experience, which was…read moreduring the week, was great. Super helpful and professional. However this past weekend was AWFUL...just AWFUL. The weekend staff was RUDE, UNRESPONSIVE AND UNPROFESSIONAL!!! What a difference! Hope the owners understand what horrible employees they have working on the weekends versus their staff during the week.

Crystal & Terrance went over and (way) beyond for my mom today, and we are so thankful. My mom got…read morelost driving her U-Haul, and Terrance drove out to find her & get her to the facility safely. Both Crystal & Terrance were lovely & professional. They recommended a great moving company that got my mom's U-Haul unpacked & packed into her storage unit in record time & they showed such care for her belongings. Thank you Castle Rock Self Storage!

This company has terrible customer service and if you are a construction company that has multiple…read moreprojects and you will incur finance charges every month if you are using construction loans as the banks don't always fund quickly enough. They have also put our account on hold multiple times for being 30 days late because of the amount due, but we have a ton of projects going at the same time and they treat them like one home. I have had to call the corporate office a dozen times in the past 2 months to get them to pick up a full dumpster because the local office put us on hold.

We are a Restoration company which means we have to pack out several homes a week while we do…read morerepairs. Haulaway has provided and dropped off every pod we need for these jobs because they are reliable and have amazing customer service. And our account manager Bryan has been amazing. They will continue to get 100% of our business. You should let them impress you too on your next job! Bella Restorations LLC

We were coming from out of state and needed help clearing out an old storage unit we left behind…read moreand they were above and beyond helpful. Everyone we spoke to were communicative, flexible, and kind and during the packing and moving process they were so considerate of our items. I would definitely recommend Moving Brothers.

tldr:NEVER hire this company!! Hands down the worst experience with a moving company I have ever…read morehad. They showed up 5 hours late, yelled at me that I gave them a bad quote and refused to do my move which ended up costing me THOUSANDS. And spoiler, another company did the job in the time I was originally quoted by these people and for half the price. As a woman moving alone, these movers made me incredibly uncomfortable in the short time they were in my home. I called and got a quote over the phone. This was not unusual to me as I've only ever gotten phone quotes for moving and have never had issues in the past. I was quoted 2.5-3 hours with 3 movers. I called 5 other companies in the area and received similar quotes, I chose this company due to their availability. I scheduled my move for 4 days before I needed to be out of my place. They were scheduled to arrive between 12-3pm. At 3pm, I was told their morning job was taking much longer than anticipated but they should arrive within the hour. At 4pm I received a text from the team letting me know they were an HOUR AND A HALF away and would be stopping for food on their way. I contacted the "manager" and was assured they would be able to complete my move that day. The team showed up at 5:30pm, 5.5 hours late and I have never had movers be more disrespectful and demeaning toward me. My home was clean, fully boxed, and ready to be loaded. For $210/hour I was not about to waste time. They walked through my home to assess everything and Tyler, who is supposedly the best they have, was rude and disrespectful every step of the way. He yelled at me that there was no way they could do the move in the time quoted. Given that their morning job took 4-5 hours longer than anticipated, whoever is quoting jobs clearly doesn't know what they're doing. I was alone and the way their team treated me in my home made me incredibly uncomfortable, they yelled at me that I wasted their time, they drove to Fort Collins from Denver and their cars were in a storage unit in Denver that closed at 9pm. Even if they completed the job in the minimum quoted time, they still wouldn't have made it back to Denver in time to collect their vehicles so I don't see how that was my problem but he sure made it my problem. Tyler told me the move would take a team of 4 movers at least 7 hours to complete. To be clear, this was a two bedroom townhome, not a 5 bedroom house. As I was about to throw them out of my home for being so demeaning and disrespectful, they offered to step out and call their manager. At 6pm I received a call from the manager who told me the team claimed there were 150 boxes in my home and they would not be doing the move. When I argued that was absolutely not the case (i counted and there were 56 boxes, 6 large, 15 medium, 25 small, and 10 plastic tubs) I was told he didn't know who to believe...um excuse me?!? He offered to reschedule for another day at more than DOUBLE my initial quote. After the experience his "best guy" had to offer, there was no way I would ever agree to pay them even my original quote let alone $1800?! I told him this was unacceptable and explained the financial impact, all I got was "sorry, we wish you the best of luck with your move" after wasting 6 hours of my time and costing me thousands. This was a huge waste of my time and costly. I deliberately scheduled the move on my day off with several days after to do final small things and clean before handing over keys. A new tenant was scheduled to move in shortly after. Because of this company's laziness and incompetence, I had to pay an additional month rent and the next tenant's move was also impacted. I am truly beside myself at what a horrible experience this was. Now for the kicker - I hired another company to do my move the following week. I hired two movers and anticipated an 8 hour move due to what I was told by this team. I was genuinely afraid to do the walkthrough given what happened with moving brothers. I explained what happened and the new quote I was given and the new movers laughed. They said this team took too long at their job in the morning, ate and sat in the truck for an hour, and when they showed up they were tired or lazy and simply didn't want to do the job. They said the 7 hour quote was an FU to me since they drove up to Fort Collins. It took the new movers FOUR HOURS TOTAL. And cost me less than moving brothers original quote including a 40% tip. NEVER give this company your business. They will leave you up a creek without a paddle without so much as an apology. I'm grateful they requested cash payment and didn't require a deposit as they will never get a penny from me. I will tell anyone and everyone I know to avoid this company!