1. Park Street Storage

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Castle Rock, CO

Park Street Storage

2.7 (7 reviews)
Closed • 8:00 am - 5:00 pm

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U-Haul Moving & Storage of Castle Rock

U-Haul Moving & Storage of Castle Rock

(9 reviews)

Always friendly staff. Place is clean. Really enjoy my experience when I need to come here. I have…read more2 units and love their indoor bay for loading/unloading.

I had a pretty outrageous experience here where I was simply dropping off a trailer early. This has…read morebeen my 4th return of a vehicle or trailer here in the last 8 months so I'm pretty familiar with Uhaul, this location, and the overall process for doing things. Since I needed a larger trailer I mentioned that I was returning this one early despite having a 6 day reservation and would need a bigger one instead. My interaction should have been very simple, but instead, I was told that the trailer I was given was a "one way" and they had some kind of problem. Obviously, I'm just there to pick up whatever they give me, use it, and bring it back. I don't tell them to give me a specific trailer and cannot dictate what their internal process might require. The last "one way" I did with the same size trailer was completely different from the one they gave me so I have no idea what the guy was going on about. So in any case he continues to harass me about where I'm taking the trailer and I have no idea at this point what is going on because all I want is to know whether the bigger one is available and if I can rent it because at this point I've been waiting 40 minutes just to drop off the trailer. You can drop off with the app without even interacting with anyone so it just blew my mind that I was getting roped into this bizarre questioning of my intentions. Like Uhaul doesn't care as long as I'm following their rules and I have never seen any mention of specific rules about their local trailers having some restrictions. In any case when I tried to question where the guy was going with the repeated interrogation over a trailer that at this point has already been returned and again, I had no control over what they gave me, I had enough and really lost it on the guy. If you rent from this location I'd suggest avoiding any interaction with their staff lest one of their staff has a brain malfunction and can't keep it together should the Byzantine Uhaul system not make sense to them.

Park Street Storage - selfstorage - Updated October 2026

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