We spoke to someone on the phone prior to going in person. The person we spoke to was extremely…read morefriendly and was able to answer all our questions. When we went in person, the person we spoke to was also extremely friendly and we were able to get a spot that day. Not only are they friendly, they do not price gauge you like other storage places. I love that there is 24 hours access and cameras. I know that my property is safe at their location!

Great check in experience and better checking out. Great fair prices and plenty of room.read more

I just signed up for a climate-controlled unit here for a very fair price and I couldn't be happier…read morewith the location, the ease of access and the condition of the property. Kyle is fantastic and very clear about the details of the rental, and I plan on adding an RV to the mix as well soon and will definitely be storing it here.

Kyle and his team are absolutely amazing. You will not find better customer service anywhere. The…read moreday we moved into our unit, Kyle brought me cleaning supplies because I forgot my own and wanted to wipe down the shelving unit we planned to use. When I moved out he was so kind and generous as well. Access to the area was always very easy, the units are cleaner than you'd ever expect from a self storage facility and the prices are extremely reasonable. We had an indoor non-climate controlled unit but the units are built so well I would have guessed it was actually climate controlled. Plus, as an added bonus, you can get a great history lesson from Kyle and learn more about Castle Rock and the surrounding area! Amazing business that is locally owned and operated!

This place is great! I loved the old management their but I do have to give it to Smart Cube…read moreManagement. Smart Cube management so far has been a very smooth transition. Each and every employee is very friendly and efficient. Chris has been exceptional to work with. Prices here are far better than the surrounding storage facilities (especially now under new management). Units stay pretty cool or warm because of the way these units are put together compared to all other storage facilities we looked at. Renting a Uhaul on site was an added bonus and again Chris was very friendly and again efficient renting that out to me.

The move in was easy. The move out? Not so much. After stopping in twice and telling someone on the…read morephone about my move out date, I was still called and asked why there wasn't a lock on my unit. My boyfriend with another unit had the same issue. We have both been charged another month now. When contacting the office for help we were told to "call back when some guy's name is here". Called customer service and had to submit a request for a refund even though the rep said it was clearly noted on the account what the move out dates were. Very disappointed!!

I needed a spot to store quads on a trailer and found these guys to the best value. They have…read moremultiple locations including Parker, Centennial and Aurora. I chose Centennial. I met Dan at the location and he was very professional and friendly. He directed me to the location, explained the amenities and procedures to gain access. They have an RV dump, air compressor station, vacuums and trash bins. I just moved in but so far the first impressions are very encouraging.

We recently concluded a six month break-from-life RV trip and needed a place to store our Travel…read moreTrailer. We shopped around and found this place affordable and the new owners really want to make the place nice. At the end of the day it is an outdoor lot with a fenced perimeter and a security gate. They do provide power outlets for folks along the fence for trickle chargers and whatnot. Call Dan and he'll get you hooked up.

Had a great experience getting set up with Denver RV Self Storage. The manager was super helpful in…read morenot only helping me select a spot, but she also saved me a bunch of money by recognizing when I'd need to give notice to my previous storage facility, suggesting I call immediately based on timing! I was able to then cancel just in time before month end, and seamlessly move into the new spot without being charged for an additional month. Now that's what I call great service! I like this location a LOT better, and my spot is easy to back in as well, making this a no brainer decision. Feels good to have faith in management, I'll likely stay for many years to come!

I'm storing my new RV here as of last week. The lot is HUGE and secure with 24 hour access to…read morecustomers. They have a dump station on site which for now, is only open during office hours, so don't pull in at 2 am needing to dump your tanks. The contract that you sign states that you pay first and last months rent when you sign up. I guess some of the other reviewers are a bit challenged when it comes to reading even the most simple contracts. Anyway, I'm happy with this lot and will stay with them until I can figure out how to legally store my RV at home. Update - Downgrading to 3 stars over the dump station. There is no water available next to it, so you cannot flush your tanks, like at almost every campground in America. Secondly, they charge you 10 dollars to use it. At the most, this should be 5 bucks, and ideally free for people that are paying to store their RV there. This is common practice in the Denver area. The rent here is a little less than most of the other places around town, but they'll nickle and dime you. Also, the 'free firewood' they advertise is basically just a pile of tree stumps and waste wood from who knows where, but it's not what you'd think it should be, none of it is ready to burn. Maybe we caught them on a bad day..

Tahmra is legitimately one of the most amazing people I have ever met in my life. She has gone so…read morefar above and beyond her job title to help my wife and I, we can never be grateful enough for all she has done. If you're looking for a business that actually cares about their customer, this is it.

Have you ever expected a sub-par customer service experience just based on the type of service you…read morewere heading into i.e. a government office and gotten totally blown away by the level of customer service you received? That happened to me about a year ago at this place. Tamira is the manager at Roxborough Storage and she is a true professional as well as just a person that's a pleasure to work with. It's clean, it's well organized, the pricing is fair, the billing is straightforward, she knows what she's doing so renting a truck or looking into a different space is easy.

Just a quick update. My husband told the movers that he had more tie downs and blankets in the…read moretruck. The movers decided not to use them. This is unfortunate, as it would have secured everything and not had them rub up against other items, then causing significant damage.

Will, Jay, and Jayce made this move experience easy. All of them were quick and efficient in…read moregetting my things out of storage. They were careful and methodical and worked together like clockwork. There were several one-offs at the house that needed some attention that I hadn't thought of beforehand. They also set up the dining room table, offices, and couches that needed a little bit of assembly. They also brought up a some exercise equipment that was going to be taken away by another party with no problem at all. Pricing was very reasonable for the amount of work done. What more can be said? I'd use them again in heartbeat!

I have used them twice in the last 30 days for a UHaul rental. Our first experience, which was…read moreduring the week, was great. Super helpful and professional. However this past weekend was AWFUL...just AWFUL. The weekend staff was RUDE, UNRESPONSIVE AND UNPROFESSIONAL!!! What a difference! Hope the owners understand what horrible employees they have working on the weekends versus their staff during the week.

Crystal & Terrance went over and (way) beyond for my mom today, and we are so thankful. My mom got…read morelost driving her U-Haul, and Terrance drove out to find her & get her to the facility safely. Both Crystal & Terrance were lovely & professional. They recommended a great moving company that got my mom's U-Haul unpacked & packed into her storage unit in record time & they showed such care for her belongings. Thank you Castle Rock Self Storage!