I just signed up for a climate-controlled unit here for a very fair price and I couldn't be happier…read morewith the location, the ease of access and the condition of the property. Kyle is fantastic and very clear about the details of the rental, and I plan on adding an RV to the mix as well soon and will definitely be storing it here.

Kyle and his team are absolutely amazing. You will not find better customer service anywhere. The…read moreday we moved into our unit, Kyle brought me cleaning supplies because I forgot my own and wanted to wipe down the shelving unit we planned to use. When I moved out he was so kind and generous as well. Access to the area was always very easy, the units are cleaner than you'd ever expect from a self storage facility and the prices are extremely reasonable. We had an indoor non-climate controlled unit but the units are built so well I would have guessed it was actually climate controlled. Plus, as an added bonus, you can get a great history lesson from Kyle and learn more about Castle Rock and the surrounding area! Amazing business that is locally owned and operated!

The bad: I used Extra Space for things that i had for sale on eBay, old baby clothes and toys, and…read moresome furniture from my grandmother that my ex-husband wanted out of the house. I absolutely hated this company. Once the promotional period was over, they CONSTANTLY raised the price, for NO reason other than GREED. It seemed to go up by $10 nearly every month. I couldn't wait to get my stuff out of there. Also very annoying: Access ends at 7 pm. This is just stupid. What's the point? Sometimes, you need more time. Other companies have 24-hour access. Also stupid: code required for both the elevator and the exit gate. Yeah, yeah, security, but still a giant pain. And yes, other storage companies also constantly raise their prices. It's a horrible industry, and I will never use a storage unit again. The good: Amazing site manager, Desiree, in Lone Tree. Five stars for her, zero for the company. She's a genuinely kind and helpful person. She listened patiently to my complaints, and helped me when she could. She does an excellent job. The facility is always clean, she's usually in the office to answer the phone or questions, and she's extremely pleasant and personable. I was exceedingly unhappy to get slapped with a late fee because I was told the wrong date, but she tried to fix it for me. Couldn't, but she tried. I had removed the autopay option because i don't like them grabbing money. And i knew that I was removing my stuff.

Beware that your rental price will increase substantially over time. My rent started at $75.00 and…read morenow has increased to $182.00 within about 9 months. Great if you only need short term storage....

Good Stuff: reserving storage space was very easy and was available for me on a moment's notice…read more My move-out date was also very flexible. The building is well-lit, has many cameras, and seems safe and in good condition. What could be better: I'd prefer longer hours to access my space. 9-6 doesn't really work for me on days I work. Overall I had a great experience.

Public Storage plays a Price GAME. They get you in w/ a certain rate, then 3 months later, give you…read morea WHOPPING price increase, (25%+!) either pay it, or making you switch to a cheaper unit- then the SAME thing happens- another BIG price increase! Tired of moving my stuff every 3 months to different units to keep a REASONABLE price.

Still the go to storage in Castlerock for me. Clean, decent pricing (though creeping up), and a…read moregreat staff. Hard to beat for ease of use and a secure experience all around.

Once again, I had to get a storage facility and I knew that I could count on the guys at Castle…read moreLock. The place is clean and the prices are great. It's so hard to find good customer service, as opposed to owners worrying about the bottom line. They really care!

They raise prices randomly and blame it on market rates. The new customer offer is $1, with a promo…read morerate of half of what I'm paying and a "STANDARD RATE" of 75% of what I'm paying. Poor shady business practice. Just be honest and tell me what my rate is going to be instead of pretending like it's due to market conditions.

Just got set up with a storage unit and Riley was great to work with. Very efficient, and made the…read morewhole process easy and seamless. Units are affordable as well. I would recommend.

This company has terrible customer service and if you are a construction company that has multiple…read moreprojects and you will incur finance charges every month if you are using construction loans as the banks don't always fund quickly enough. They have also put our account on hold multiple times for being 30 days late because of the amount due, but we have a ton of projects going at the same time and they treat them like one home. I have had to call the corporate office a dozen times in the past 2 months to get them to pick up a full dumpster because the local office put us on hold.

We are a Restoration company which means we have to pack out several homes a week while we do…read morerepairs. Haulaway has provided and dropped off every pod we need for these jobs because they are reliable and have amazing customer service. And our account manager Bryan has been amazing. They will continue to get 100% of our business. You should let them impress you too on your next job! Bella Restorations LLC

I was getting my house ready to sell and needed a storage unit. The person who answered was…read moreprofessional and understood my needs. I was able to take care of the paper work and payment online which saved me some time during this stressful period. There were no additonal fees or hidden costs. The price quoted was actually the price! The unit was clean and I even found water and granola bars in my unit. I will definately rent from Castle RV and Mini Storage again.

I recently moved to Colorado and was in need of RV storage and self storage. The people who…read moreanswered my call, were professional, helpful and friendly. I found my RV space to be easy to back in and out of and the lot to be secure and clean. The storage unit was also secure and clean. They even offered my coffee!

Tahmra is legitimately one of the most amazing people I have ever met in my life. She has gone so…read morefar above and beyond her job title to help my wife and I, we can never be grateful enough for all she has done. If you're looking for a business that actually cares about their customer, this is it.

Have you ever expected a sub-par customer service experience just based on the type of service you…read morewere heading into i.e. a government office and gotten totally blown away by the level of customer service you received? That happened to me about a year ago at this place. Tamira is the manager at Roxborough Storage and she is a true professional as well as just a person that's a pleasure to work with. It's clean, it's well organized, the pricing is fair, the billing is straightforward, she knows what she's doing so renting a truck or looking into a different space is easy.