I have been grateful to have this friendly, professional, knowledgeable shipping store in my hood,…read moresince I've utilized their packing and shipping services for more than a decade. They were particularly compassionate and efficient when helping to send mementoes and treasures to family members when my parents passed. These items were strange shapes and sizes and weights, and their destinations around the world. Yet, they each arrived speedily and safely. I suspect negative feedback about this business is more a reflection of the attitudes of those who posted it.

Been here a few times and they have really friendly and helpful staff. Got us all sorted with…read morepassport photos, etc. and has been a great nearby, convenient spot when we need to ship something.

While a bit hard to find inside the CU campus (check Google maps for a photo!), the staff was very…read morenice. It's worked by students so you can tell they try their best. Very friendly! Parking is best before the student lot, there are some free visitor spots along the bike path. Didn't buy anything so can't speak to value but convenient. Hannah was very nice and helpful!

This is one of the only 2 actual UPS stores left in Boulder. The others were bought by the We Ship…read morechain that serves several shipping companies, all with additional service fees on top of the base price ship rates of UPS. No courtesy returns now either. There are 2 actual UPS stores on the CU campus so we went to the one with the most access to local residents not affiliated with CU. This one is in the building of the new dining facility for the Williams Village dorms on 30th St. it's a little hard to find and park and their printed hours are not always correct. Call first and verify. When you pull into the dining facility drive, look for the public parking on your right. There are only 5 spaces. Other parking is permit only and it is enforced. It was full today but my husband stayed with the car and I took our package in. The workers was quick and though a free return from a. Implant gave me a receipt. Many students walked to use it as I was leaving so I got lucky on timing. Since UPS reduced its presence in Boulder we do our regular shipping with another similarly priced company and very convenient to our home. Since this product required UPS for free shipping I had no choice. Given that, it is a good though not convenient option for local non-student citizens

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

The man wearing the yarmulke completely lied to me. He quoted $80 to ship something USPS, which was…read moreoutrageous because it was a very lightweight box. I asked if that was the same price as if I went to the post office and he said yes. I went to the post office and it was $40.

I had a mailbox here the last few years and these guys are amazing! Manny is a great guy and he…read morestays on top of things. They're organized and really efficient. I definitely recommend!

Friendly service. Many options for packing and shipping. Owner operated. Highly recommended!read more

Friendly. Prompt. Courteous. Affordable (!) mail box. Easy access. Usually no line. A convenient…read morealternative.

i feel sorry for this facility. A scammer is using this address to appear legal…read more Pretty sure this manager is not going to delete my icloud data.

Great service. Fast amd good people…read more My favorite place to ahip and make copies Always happy to serve

Came in today to print..when I questioned the manager about hidden charges that were not explained…read moreto me before he started the process of printing and when it came to pay , I asked about all the fees..he became really weird and awkward. Even to attempted to gaslight me for asking.. what a little troll and strange behavior. Not professional and lacks integrity. Instead of apologizing for not explain the fees beforehand and charging people blindly..he then acted shocked when questioned ..he made it really awkward. It's apparent the Manager has Little Man Syndrome

I cannot say enough good things about the exceptional service I received from Sean at FedEx. I came…read morein with a tight turnaround request and some anxiety after a truly terrible experience at Office Depot, but Sean immediately put me at ease. Not only did he not make me feel bad for needing a rush job--he handled everything with calm professionalism and genuine kindness--but he also went above and beyond by making thoughtful suggestions on style that truly improved the final result. Sean's care and attention to detail made all the difference. Thanks to him, I was able to fully enjoy my friend's special day knowing everything looked perfect. In an industry where customer service often feels like an afterthought, Sean really stood out. This was the kind of service I haven't experienced in years, and I am incredibly grateful. FedEx is lucky to have him.

After a long hiatus I returned to this location, which I might add is under new and awesome…read moremanagement. At this particular visit I came to ship an Amazon return (selecting this point of return in the Amazon app). Upon arrival the parking area was clean and all the spots were open (my lucky day, yeah!). The lady at the counter was quick to greet me and ask how she could help. With the prompt scan of my return QR code my return was checked in and I was provided with the tracking/receipt. I will definitely be back to this location for more shipping and return needs. If you haven't been back in awhile I highly encourage you to give them another chance.

Was excited to finally get a ups in town. Truly awful customer service. Not helpful and cold,…read moreattitude with everyone who came up. Wouldn't print something for me even though their QR code was defective.

I am thrilled with the kind service I received today over the phone and in person…read more Amazon coordinated a pickup time for a large item that I wasn't able to accommodate and here I am with a large/heavy object to schlep to ups (with a bum knee no less). I called ahead as the box the item came in was a bit damaged and needed some doctoring before it went out. Robbie answered the phone with a smile in his voice and confirmed not only was he happy to help me get the item into their store he'd also help re-box the item. Upon arrival I went in and asked for Robbie and he was quick to help me unload my car of not only the item but also the oversized box. He had remembered my call earlier today and did everything he could to ensure my dream of getting the package boxed/shipped came true. By the time I moved my car and walked back in the item was boxed up and pretty much ready to go & I was offered a receipt. Huge huge thanks to Robbie who showed exemplary customer service and care. Couldn't recommend this UPS location more.

Ive been going to this location for a few years now so I feel I have a handle on this store…read more There have been some good people here, but Ive had more than a few bad experiences here to give this rating. The most recent is where I brought 4 amazon return items and handed over 3 return slips to scan. The attendant only scanned one of them and I spent over a month with amazon to get my refunds. When I called to confirm all were scanned, they assured me that everything was taken care of and if there were any issue, it was on Amazon's side. I firmly believe they blew me off and did not do anything to fix the problem. I will go out of my way from now on to go to another return location and avoid this store when possible. It will be worth it in the long run to avoid all I went through dure to poor customer service at this location.