Very impressed! We have never rented a storage unit before and found it to be a great experience!…read moreEvin was very informative and Friendly. The facility is clean, accessible and the security is excellent! There is an app that keeps track of payments, account info etc and has automated gate access making it easier to get in and out. Would definitely choose them again if needed. Steve

MICE PROBLEM & CRAZY PRICE INCREASES!! I would put zero stars if I could. My husband and I had a…read moreunit here for a year and a half before needing to take our belongings out. Our first rate was quoted $92/month and when we left they notified us they would be increasing to $295/month the following pay period. We also discovered upon grabbing our stuff an abundance of mice feces all over our unit. We told the front desk and they acted like they had no idea. After doing some research later that day, we realized they lied to our face as this has been an ongoing problem with public storage for the last few years at least. Do NOT rent here and go elsewhere. A complete dump of a place.

I rented a unit here for 8 years, and clearly they are under new (probably corporate) management,…read moreand as such, their new business model is to lure you in with a low rate and then quickly jack up the rate in rapid succession, hoping that it will be too inconvenient for you to move all your stuff to another facility. Despite being a loyal customer for the aforementioned 8 years, they effectively doubled my rate in less than two years (and they also eliminated an annual discount). The irony is that one employee admitted they could give me twice as much space for less than one-third of my current price if I moved into a larger unit. But then, of course, I knew the jacking up of rates would continue all over again, even higher than before. This was their "solution." I think they are unethical, and you will regret patronizing them. My advice -- as of April 2025 -- is to stay far, far away.

This is the first Self Storage facility I have had to use and my experience so far has been…read morepleasant. I have no complaints as of yet. The property is gated where you use your own access code followed by a key pad used at the elevators. Everything seems very secure and I like that very much. The building is also very clean with no garbage laying around. Note that the units are indoors in a controlled environment. I am not sure how long I will be needing storage but the prices are right and I will most likely be using this location to store the things I care about for years to come as long as I live in Tacoma. Lastly the ladies at the front desk are very nice and always willing to answer any questions you might have. I recommend checking this storage facility out. I am sure you will be impressed.

I would like to specify that this rating is for their U-Haul services. I reserved a U-Haul van a…read moreweek in advance because I was set to move today. When I came to the office to pick up the keys I found that the office is closed for the day. To reserve a U-Haul, you have to give your email and phone number so I would've appreciated if I got any sort of warning this would've happen. Now I'm out of a way to move all my stuff and am literally scrambling to find a solution because today was the only time I had to move everything. I am so disappointed and a little angry this is all happening. This may have been a very rare occasion on their part, but I will never come again and would recommend all my friends/family to look elsewhere.

I was charged for a unit I was not allowed access to after I signed up. Not a great way to run a…read morebusiness.

I used this storage for a few months. I was moving and needed to store furniture and more. I went…read moreto multiple storage complexes nearby and they either had bad customer service or very high prices. Century 21 was the opposite! They had great customer service and the BEST prices! Really have nothing negative to say. Highly recommend!!

I initially drove past Century 21 because their parking lot was full, and I didn't feel like…read morewaiting in line. I ended up at another storage place down the street with an outrageously rude employee and I refuse to do business where customer service is not important....happened to pass by Century 21 again and their lot was empty, so decided to try my luck here. Right away I was greeted professionally and was asked what I was looking for today. I was given the different options and was shown a unit right away. The unit ended up being just what I was looking for, it was clean, and the price difference between drive up and hallway units is just a few dollars. I was given a copy of the contract, insurance info, rules, hours, etc. I was in and out of there in about 10 minutes. The prices are fair (a smaller unit just up the street costs over $30 more) and it's a month to month contract. Store here!! They're super helpful and affordable!!

Ila and the other staff were awesome. I really appreciate their caring and professional attitudes…read more Hood pricing for todays storage. Other storage places charge an arm and a leg. Much appreciated

Great customer service. Roberta is amazing and always makes you feel taken care of. The storage…read moreunits are safe, clean, and fair priced. Its a great place!

We used A Storage Center during our daughter's 4 college years at Pacific Lutheran University. Jay…read moreand his team has been instrumental in helping us every year and we are very happy with them. They provide wonderful customer service and the facility is clean, safe and secured! If we ever have to need storage again, we will certainly return to the Spanaway location.

Amanda was so helpful and flexible with our storage needs. We weren't sure how large of a unit that…read morewe would need until the moving truck arrived. She kept several options available for us and it worked out perfectly. Great rates, clean and secure units. Thank you Amanda!

****Update**** I received a reply from the location that said they apologize for their past…read moreemployee and I do appreciate their reply and If I ever go back will give them another chance. Comment from Jeff O. of Daffodil Storage Business Customer Service 4/17/2015 We're so sorry you had a negative experience with an employee several years ago. We strive to offer outstanding service with personal attention and appreciate your feedback. Obviously, we failed to meet your expectations and sincerely apologize. Amy Starfire is a very rude and unprofessional person. Don't go here, you'll be treated very badly. If there was an option to have Zero stars, I would select it.

Absolutely 1000% satisfied with the Customer Service. I moved a Family Member from another State to…read morea Senior Center close by their Facility. I was able (while on the road) to set up for a unit. It was such an easy process and a major stress off my shoulders! The price and location are fantastic! I live down the street and the unit is literally halfway between my home and my Family Members new home. The whole process was so easy and they even provided the lock. I arrived back in town and was able to drop things off in the unit without having to go through a bunch of paperwork in the office. They have extended hours which are great for me to shift things. I will probably keep the unit even after I move my Family Members stuff out. It has a perfect location for me to store items for my business and a convenient location.

Rented from this location for over 5 years. Richie was super rude and when I asked to speak to a…read moremanager or supervisor, he said he was the manager. He was very disrespectful and publically disrespectful at that. Was yelling at me in front of other storage renters. As I stated I understood him inside while we spoke, he continued to follow me outside and continued to speak loudly and abruptly. Very unprofessional, disrespectful and rude. I hope you don't continue to speak to renters like this. Due to this, I will be transferring companies and changing my storage. He is not an asset to your company for an 11 year veteran. Richie needs to be more professional as a manager.

The manager always went out of his way to help me. Very friendly very clean looks like a lot of…read morecameras for security