Terrible service terrible owner imagine you been rent a parking spot there for ever a yr and the…read moreowner just takes it away just because he doesn't like the way trailer looks that's what you can expect from this place I used too think they were fair not anymore! Don't go here there are better places!!!!

Century Square Self Storage is the place to store your important personal items. Clean and safe…read more Anu and Bruno, Managers, take care of your needs and are always there to help. I strongly recommend storing your items at Century Square Self Storage.- AO

I've been using Storage One @ Benson for at least five years now as my work storage unit, and it's…read morebeen an overall good experience. Pricing seems fair for the area and it is an ample size. Service here has always been pretty kind the few times that I've needed help, and they've always been super responsive if I need help getting payment links reset or changed. Parking lot here is a little on the small side but I've never been here when it's been crazy busy. They also have dollies to use which is always helpful for getting things to and from my car! Will definitely continue to give them my storage business as a result of years of positive experiences! It's a little farther than I would like, but it's easily accessible when I'm on my way up to Seattle anyways, so I make it work.

1 Star (only because 0 isn't an option)…read more I've had a 10x7 unit at Storage One at Benson since January 2, 2016. For the first several years, things were fine -- mostly because of Nicole, the former manager who actually cared and knew what she was doing. I also had 24-hour access, which was essential for me because I store expensive tools I use for work. I got this unit specifically because of that 24/7 access. But once Nicole left, everything went downhill -- fast. Suddenly my on-time payments weren't being recognized, and I started getting flooded with emails and calls claiming I hadn't paid. Totally false. Then came the spotty access. Sometimes I'd get off work and be locked out of my unit for no reason (code wouldn't work). For someone who depends on secure, reliable access -- this was a nightmare. I had always paid at the end of the pay cycle -- and Nicole never had an issue with that. But after years of doing things the same way, I decided to adjust my payment date to avoid the drama. I even paid extra to cover the shift in date. What happened? I showed up, and my unit was locked. To top it off, the new guy working there had a major attitude problem. Didn't explain anything, didn't apologize -- just walked over, unlocked my unit in silence, and walked away like I was the problem. For the last 2.5 years, it's been pure chaos. Constant employee turnover, staff who don't know what they're doing, and a total lack of customer service. It's like they're running a revolving door operation over there. I've since moved to a much better storage facility -- indoors, cleaner, more professional, and half the price. I should have left years ago. Until Storage One at Benson gets its act together and starts hiring competent, respectful staff, do yourself a favor and take your money elsewhere. If you value peace of mind, reliability, and decent customer service, this is NOT the place for you.

Storing my RV here was an easy decision. Fair prices, decent sized parking stalls, high security,…read moreand friendly customer service. It's been about 2 months but so far so good and I feel a sense of easy in light of the location and security. I would certainly recommend to others.

If I could give negative stars I would! Our six-figure RV has now been vandalized twice within a…read moremonth. Management continues to tell us it's our problem and to use our insurance. Apparently I am supposed to file an insurance claim every time somebody decides to vandalize my RV on their property. I would not recommend this place if you value your toys. Do not go here you've been warned!

I would like to specify that this rating is for their U-Haul services. I reserved a U-Haul van a…read moreweek in advance because I was set to move today. When I came to the office to pick up the keys I found that the office is closed for the day. To reserve a U-Haul, you have to give your email and phone number so I would've appreciated if I got any sort of warning this would've happen. Now I'm out of a way to move all my stuff and am literally scrambling to find a solution because today was the only time I had to move everything. I am so disappointed and a little angry this is all happening. This may have been a very rare occasion on their part, but I will never come again and would recommend all my friends/family to look elsewhere.

I was charged for a unit I was not allowed access to after I signed up. Not a great way to run a…read morebusiness.

Ila and the other staff were awesome. I really appreciate their caring and professional attitudes…read more Hood pricing for todays storage. Other storage places charge an arm and a leg. Much appreciated

Great customer service. Roberta is amazing and always makes you feel taken care of. The storage…read moreunits are safe, clean, and fair priced. Its a great place!

Thank you Nicole for helping me find a great parking for my tow truck if you need a spot for…read morestorage for sure check with her, thanks again

Got robbed!..the clearly have good cameras, hence it was probably an inside job!..who nows how long…read morei paid on my emptied out unit.

We are downsizing and needed a very large storage unit. This was the only place I found in the area…read morethat had a 10' x 30' storage unit available. The premises are always clean and the units are secure. Very reasonable pricing and great customer service. The woman in the office is always friendly and helpful. I highly recommend the storage space.

Bait & Switch Pricing. If you rent here, get a pricing guarantee of some sort. My rent went from…read more$151.00 to %251.00 on the 4th month. No warning. Yet, there are still plenty of spaces the same size as mine available at the lower rate. READ REVUEWS! This is a common problem.

****Update**** I received a reply from the location that said they apologize for their past…read moreemployee and I do appreciate their reply and If I ever go back will give them another chance. Comment from Jeff O. of Daffodil Storage Business Customer Service 4/17/2015 We're so sorry you had a negative experience with an employee several years ago. We strive to offer outstanding service with personal attention and appreciate your feedback. Obviously, we failed to meet your expectations and sincerely apologize. Amy Starfire is a very rude and unprofessional person. Don't go here, you'll be treated very badly. If there was an option to have Zero stars, I would select it.

Absolutely 1000% satisfied with the Customer Service. I moved a Family Member from another State to…read morea Senior Center close by their Facility. I was able (while on the road) to set up for a unit. It was such an easy process and a major stress off my shoulders! The price and location are fantastic! I live down the street and the unit is literally halfway between my home and my Family Members new home. The whole process was so easy and they even provided the lock. I arrived back in town and was able to drop things off in the unit without having to go through a bunch of paperwork in the office. They have extended hours which are great for me to shift things. I will probably keep the unit even after I move my Family Members stuff out. It has a perfect location for me to store items for my business and a convenient location.