JC was very responsive. Happily changed the date to meet our evolving target…read more His crew showed up on time and spent over 10 hours moving us from our old home to the new home. The crew members were polite, efficient and excellent with dismantling and re-assembling beds, furniture etc. They moved a really heavy marble table too! The best part was that JC worked with us on how to get the best value with the number of crew and trucks so that we could get it all done in one day. We have moved a lot and this was one of the smoothest! Highly recommended!

This is hard to believe but true. These movers came to my home and I had booked a MOVE OUT MOVE and…read moretold them the day of that "this is a move out move, everyone out of the house because I am selling". They left 3 full closets of stuff behind (which meant when the painter came one closet in the primary bedrpom couldn't be painted) and they left multiple drawers in the kitchen full of stuff. When I called them to tell them, the owner literally said to me "did you tell them to empty the closets and drawers?" so if this is the kind of crappy service you're into and then being blamed for the movers not moving all your items when you're moving out of your home, then this is your company. Also the movers arrived with NO boxes, tape or paper. What kind of movers don't bring moving and packing items? Zero stars. Do not use.

I needed help moving a bedroom + living room + dining room in within San Francisco…read more Sunny quickly and clearly communicated with me, and they were available both via Yelp and by phone. It was easy to make a moving reservation. The movers were punctual and worked quickly/diligently. They wrapped all items and took care to protect our furniture. They moved us at a good price. I would use them again and recommend them to any friend moving.

Reliable, efficient, and a good value!…read more We found them by Googling and looking at Yelp, they have very high ratings which I now know why. This was for a one-way move from the Bay Area to Nevada, about a 4+ hour drive. Cost: reasonable and better than some other companies which wanted much much more. Fixed price based on what I described we had to move. I conferred w Nancy via phone, text, email. 4% fee if credit card is used. $200 deposit, can pay by cash/check/Venmo or Zelle. I used a cash app. There's no written contract. Moving day: Last month: movers Bao & Deng, don't speak English but seemed to understand us. Owner/supervisor Nancy came to out house to see, a surprise! Their moving truck was clean. Moved items from house and storage facility. They padded and plastic wrapped bigger items like sofa, dresser, desk, etc. They are efficient and know their stuff - what would've taken me and my family 3-4 hours to move they finished in 30 minutes! Nothing broken, nothing damaged. Payment: $200 cash tip each. $2,100 final payment via Cash App. Reliable, efficient movers, would use them again!

We've used WCMS twice now, once to move from the Bay Area to LA, and then again to move back up to…read morethe Bay. Both times they were remarkably punctual and professional, and all of our belongings and furniture were perfectly intact. Special recognition for Roberto and Jose, who handled everything with grace despite the Bay Area local help not showing up, and the new apartment being pretty much all stairs. They were tremendous, and we will absolutely use WCMS for any future moves.

Just talked to them to get an estimate and they told me they charge 11% fuel charge based on the…read morehourly rate and number of hours worked. I asked why when fuel is not being consumed while loading / unloading. The answer that is what we do. Wow, that is strange to charge $13.00 per hour for a truck not using fuel. Additional there is a min 30 min travel time charge which would be an additional $65 for this move. Not using them! This also appears to be illegal in California "Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool." Below is a reply and here is my response: The information about the fuel fee was presented to be based on a percentage of the total move time. Not your actual cost, which I would have been okay with. I'm not asking for anything to be waived, just transparency. Your remarks about your family are completely out of line. It's clear you want to change the subject from your questionable practice and make this personal. It is not personal. I don't know you other than how you have presented your business here. Very Questionably. I see you removed your statements about your family business. I provided the law that it appears you are not following in a private message. Here it is again: Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool.

Seamless and stress free cross-state moving experience from the Bay Area to LA. Consummate…read moreprofessionalism from first call to moving day. We spent a couple weeks sorting out our move details before settling on Dependable Movers. Their sales rep, Islam, was courteous, transparent and helpful with our needs and constraints around the move. Their move supervisor, Rusty, led a professional team of movers that used excellent discretion while packing, moving our belongings, checking in with me when necessary. Will definitely keep this company in mind for my next move, great team and work!

The whole process, from getting a quote to scheduling to the move was a great experience! I had to…read morereschedule the move date, and they were so accommodating. Nur, Olzhas, and Aidyn were a a great team the day of the move. They asked questions, offered suggestions, and worked seamlessly together. The price was on point and I was made aware of any changes that could happen. I highly recommend!

Everything went perfect! No problems whatsoever. They were available last minute…read more Put all my items where they needed to be and packed things up professionally

AK and his crew did amazing job moving us from northern CA to Salt Lake…read more Original communication and estimating was easy and fast (pricing was very competitive!!!). When a week before our move we needed to change a date by two weeks because of construction delays, that was not a problem. When at the last minute we asked if we can add a piano to the list of moved items, that was fine as well. But most importantly was the care the guys took with our items! They wrapped every piece in the soft blanket and added plastic wrapping outside to keep in place. They stacked items in the way that nothing would get damaged. On delivery, they were on time and moved everything to designated rooms and assembled everything we needed! No scratches or damages in the house when moved out or moved in! All the horror stories I heard from friends who have moved before and I was so worried about - not the case with this team! Highly recommend!

If I could give 10 stars, I would!…read more The movers showed up on time and SWIFTLY moved my 20 self packed bins, disassembled a bed frame, took my old desk and chair for recycling, beat me to the new address and got me moved in with the bed reassembled in 2 hours COLD! Added bonus: the move came to just over 500.00 for a move from El Cerrito to Oakland. A few years ago, Starving Students did the reverse move in 5 hours and charged me more than double. I'd move again just to have this level of service!

Not sure how I drew the short end of the stick with this one…read more.. I hired Jay's Small Moves for a packing job only. I had alternative plans for the moving portion. My packers came on time and ready to go and finished in close to the quoted time. That's where the positiives end. I needed help due to physical limitations and I feel like I've been taken for a ride. Everything I owned had been haphazardly shoved into boxes with minimal padding (and in some cases, my own clothing used as padding). Things were sloppily labeled and it took me weeks to wort thru all of the boxes labeled vaguley (i.e. "Closet Stuff", "Kitchen") with no further indication of what was actually in most boxes. My laptop was shoved into a box without padding and pressed against the cardboard. It's now dented and wont turn on. Empty boxes from the pantry and essentially trash had been packed away, even though I requested no perishables or open items be packed. Items of note that were thrown into a box without care/packaging: - glass scale - my MacBook Pro (not functioning anymore) - culinary spray bottle (broke) - dirty pans from the stove (I requested these be left on the stove for future use) - matching shoes in DIFFERENT boxes - various office/computer electronics (jostling around, no padding) I still need to do a full audit of damages caused by careless packaging, but just the laptop and immediately noticeable damaged office equipment is thousands of dollars of damage. So the realtively affordable packing job costed me much more than anticipated in damages, time, and overall effort. If you hire these guys, you'll need to watch them like a hawk and I pray you're not disadvantaged in a way they think they can take advantage of.

Great communication, flexible with last minute changing conditions, professional, friendly, and…read morehard-working, the entire Ontrack Team made the difficult task of moving as easy and smooth as it could have been. Carmina was wonderful in moving the process forward and Hugo, Jose and Jonathan were awesome in getting us out, over, and up on move day :)

We chose Ontrack after reading great reviews as to their navigation of the (sometimes harrowing)…read moreOakland Hills. What I encountered was end-to-end excellence, from customer service to their excellent moving team. I knew our move would be a large one, so I booked a 26' truck and five-person crew. As the day of the move approached, I had lots of last-minute worries and questions and Sam, in Customer Service, answered every one and generally calmed my nerves, assuring me my move team would assist if we needed last-minute help. On the day of the move, the team arrived right on time. The foreman, Guillermo, assessed our situation and calmly confirmed my suspicious that we'd need two trucks (this my error, not OnTrack's). Before I could panic, he had contacted his team and we arranged that ours be a two day move. Guillermo's team wrapped our furniture and had the truck loaded swiftly. At the new house, we had a few of our family help direct traffic. I'd labelled every box with a color-coded room label and the team got everything to the proper room. On day two, Sammy -- part of the original crew -- acted as lead and we repeated the process. Here, a number of items still needed a bit of packing and his team had everything done in record time and -- bless them - marked the boxes for the proper room destinations without prompting. As I now unpack, I'm finding everything in excellent condition and couldn't be more grateful. We'd heard stories about moving nightmares and wanted to share a happy ending. Guillermo and Sammy were AMAZING and their crews were very hard working. Tips: my sister had a table of bottled waters, bags of chips, and other snacks ready for the team when we arrived at the new house. The team appeared grateful for the sustenance. We also tipped each person individually, in cash.

Roberto and the crew were A#1 Amazing! They made a very stressful move go so smoothly. Roberto…read moreexplained everything they were doing along the way to alleviate my nervousness. We were moving from a long time family home to a rental house and storage unit in another town last year. They were very mindful with all of our items. They even carefully avoided a hummingbird bird nest that had been built right above the front door where they were moving furniture. I cannot recommend them highly enough and I would use them again in a heartbeat. A special shout out to Kristen in the office & Roberto (our move concierge expert).

Good pricing model and Roberto's crew was very professional and quick. No problems at all. Also…read morecall out to Kristen in the office for being very helpful and cheerful. All around a great experience and would definitely use them again and highly recommend them.

Maxim, Ivan and Ivan worked so hard for my move! I was so grateful for how courteous, polite and…read morefriendly they were. They worked really well as a team and did an amazing job. Though my couch wasn't able to fit in my home I was in awe of how much effort they put into trying, lifting it over fences and giving it their best. And no worries guys I had that couch for 15 years and was planning an upgrade anyways. I had a restful night's sleep in my bed at the end of the night because they assembled it and moved everything where it needed to be. / Only one negative - the tape they are given to use by the company doesn't stick so well like the brands I can get at Home Depot. I'd recommend an upgrade on the tape for a quality of life improvement for everyone. Will bookmark this business and use the same for my next move. Might bring a box of my own tape though. To anyone who is moving I recommend buying lunch for your movers when they are done loading the truck. I bought everyone burgers from my favorite place and it re-energized everyone. Thanks again guys!

Scheduled 4/4 move will update review based on experience- so far booking / communication has been…read moregood & the plan is realistic

We booked Impel Moving after talking with Adam and discussing how we were moving from our home into…read morestorage pods as we were planning a long distance move after a long vacation. Adam was great explaining all the details during the booking process and what we could expect on our moving days. Fast forward to the day and our moving team showed up on time and ready to go. We booked full packing services and the guys jumped right in and got going on packing everything in a super professional manner. Our belongings were packing with a lot of care into boxes and furniture wrapped super well to prepare for a few months of storage and then a long distance move. The guys really went above and beyond to pack our pods really efficiently and maximized every bit of space. With that said we didn't end up having enough room so we scrambled and Adam made a storage and moving solution work for us for what we had remaining. It was a relief to have a versatile company step up and help with what could have been a huge problem for us. Would definitely recommend these guys especially for packing and moving, they work hard and really strive to do a good job. Shoutout to Islambek, Alex, Rinat (Ryan), & Dmitry for everything!

Yelp guaranteed... Verified license…read more.. High marks from fellow Yelpers! We needed some large and heavy items moved from 100 miles away and selected Impel Moving. They provided an estimate with an upper maximum limit that we were comfortable with. Arrangements were made via email and over the phone, and the office staff were always courteous and responsive. We needed to get the things moved within a few weeks and they were willing and able to come based on our schedule. The team of four were on time and they were incredibly agile and strong. On moving day we received text updates on their arrival time. The team communicated and worked well with each other. They were fastidious about keeping track of their time, which we appreciated. For example, they stopped for lunch and deducted their time from the total. The movers were extremely careful and I was amazed at how efficient they were. They wrapped and boxed up items carefully so that nothing would be damaged. I was impressed watching them in action. A piano and pool table were included in the move and they had to navigate a few steps for these heavy items. Lots of heavy woodworking equipment was also moved and they placed it in the destination workshop in an organized fashion. We were totally satisfied with the results and appreciate their kind demeanor and strong work ethic. Thank you so much, Impel!