I have been trying for almost 2 years now to find a way to thank Experience Cars on Highway 50 in Carson City. I just found out about Yelp* and now I can fully express my gratitude. I moved here 3 1/2 years ago without anything to my name......no job, money, and worst of all, no car. It took me a year and a half to get a job which required going to work 2 hours before my shift (2 bus trips with transfers) and walking 5 miles home (because the buses don't run at night) !! I was making minimum wage with part-time hours so I barely had enough money to live from day-to-day. I was curious about exactly how much it would take to get a car in the future, so I stopped by the Experience Car lot to check it out.I was greeted immediately by a very knowledgeable and helpful young lady. Short story, long....I was able to slowly get into the great, reliable vehicle that I am still driving today. That is not why I am writing this review though. I could have gotten a car from basically any car lot, but there is absolutely no way that I could have received the 'Above & Beyond' experience that I have had in dealing with Amanda McIntosh. Amanda is the ONLY reason that I am writing this because she deserves any/all accolades that I can give her. Amanda has helped me out during one of the difficult and stressful times of my life. My job had ended after just a year and it took me a month to get another one. I have always heard 'horror stories' about peoples cars getting repo'd after missing just one payment but I kept in communication with Amanda on a regular basis to update her on my progress. I fell upon a bump-in-the-road once again when I actually worked myself out of my new job 10 days before Christmas. Needless to say, that totally ruined the Christmas that had been looking forward to for my mother, daughter, and especially my 2 grand-daughters !! This, on top of my mother's failing health due to advanced-stage COPD, was almost too much to bear. Again, I reached out to Amanda and she, first of all expressed her sincerest heartfelt wishes towards my mother. Then she, again, reassured me that she was willing to work with me and thoroughly explained my options. I just kept in constant communication with Amanda and made up my payments with my tax refund. It took me a lot longer than I thought to find another job, but thanks to Amanda McIntosh, I was able to do just that. Not only did I find another job, I found an awesome job that I will probably retire from !! Thanks to Amanda McIntosh, I was able to have the reliable car that got me my awesome job, which in turn, has allowed me to make up ALL of my past payments and make me current again. I can guarantee everyone out there that this would have NEVER IN A MILLION YEARS have happened with ANY used car lot ANYWHERE !! For someone to actually 'care' about you, and treat you like more than just a name & number is totally unheard of. Any person that knows me knows that I don't throw around compliments lightly. I have never written a review before about anyone or anything, but this feeling of gratitude just had to be expressed somehow. My advise is that if you want to be treated like a real 'human being', with honesty & integrity, then go to the Highway 50 Experience car lot. This is where I went and this is where Amanda McIntosh will give you her her signature 'Above-and-Beyond' treatment !!! read more

My fiancé and I went looking to buy a car on Saturday 12/12/15. Out of all the car lots we went to, this lot was the easiest to deal with! Not only was Mat (sales person) nice even when we walked off the lot with nothing because we couldn't decide what we wanted, but when we returned on Monday 12/14/15, he made sure that the cars we were interested in were set aside for us, and he put gas in the cars we wanted to test drive, cleared off all the snow, and made sure they were in the price range we were looking for. He made our experience completely comfortable and as stress free as possible!!! He was easy to talk to, he understood what we wanted, and he helped in every way he could to make us happy!! We will most definitely go back to this lot when we purchase another car in the future!!! Thank you for all your help and understanding our needs!!!! We highly recommend this company to anyone and everyone who is looking for a car!!! read more

The Manager or Owner of Experience Cars has reimbursed me for the battery. The customer service from Ty was very professional. Thank you Ty for taking care of the problem. I do want to make it known also that this is a very delayed update. Within a day of writing the initial review, Ty contacted me and immediately took care of the situation. So, please don't anyone get an idea that it took this long for Ty to get back to me. So. Future customers, if Mark is still working there, please try to ask for Ty or someone else to deal with. Mark was professional up to the point we left the lot and refused to work with us since. Ty was professional the entire time during the search of our vehicle and correcting the problem throughout. Anyway, thanks again Ty for helping us immediately with the issue and contacting immediately and being genuinely honest from the start, and again, apologies for the delayed update. read more

My Personal thoughts are this: My wife I went to buy a car from this lot. At first we met a nice salesman who gave a real good deal on this car. So we came back to buy the car. The salesman that gave us the deal,was not there instead we got another salesman, that is when everything went downhill. This salesman refused to honor the deal that the previous salesperson had made with us his demeanor was rude and very unprofessional even when the owner said go ahead and do the deal,this salesperson argued with him. My wife I decided after that we did not need their car and rude service so we walk out. I think if you want great customer service and good running car. This is not the place to go All Buyers You Have Been Warned read more

I can honestly say that I had a very good auto buying adventure with both Ty and Amanda and was treated very well through the whole buying process and again thereafter I had purchased my car and I appreciate it very much and want to thank both of them for all the respect. I really do appreciate all of the help they were able to offer and provide for me so that everything would work out really nice. I was beginning to believe that good car dealerships didn't exist but both Ty and Amanda showed me that there is still people out there that truly still really care very much about how they treat and respect there customers. Thank you so very much for everything and I'm hoping that everyone has a really wonderful summer!! :) read more

PLEASE NEVER consider purchasing a vehicle from either of this company's lots. I purchased a vehicle in late October and drove it until early March. It has had one problem after another since then. Today is one year, and the vehicle has been drivable less than 3 months. I know another party that purchased a vehicle here and they have a leaking head gasket. This may sound like minor repairs, but for me, we are talking a complete engine rebuild, and before we even got to that point, it was radiator, thermostat, oil pressure problems, exhaust leak... on and on and on. Please save yourself the heartache and expense. When looking for a used vehicle, DO NOT STOP TO LOOK AT EXPERIENCE CARS!!! read more

This car dealership may be small but they have great options to choose from!! Ty the car guy at this lot is very helpful when it comes to looking for a vehicle. I absolutely love my new car and you can tell that they take care of their cars that they have on the lot. If there is an issue with the car they fix it and they fix it fully not just half ass it!! I would highly recommend this dealership to anybody!!!! Also ty the car guy isn't noisy!! He lets you think about it and talk to whoever you are car shopping with without being glued to your side the entire time! I really love this car lot!! Thank you ty for making the car buying process easier and more enjoyable! read more

I've been to the regular auto dealerships for used vehicles, but they are always too expensive. Usually regular dealerships have used cars from $10k to $25k. These are too expensive for me. Experience Cars have the price range for me between $4k to $8k. The sales rep, Roger, is very nice and very easy to talk to. He's not high pressure and can help you find the right car. He's very accommodating by getting to the lot extra early to staying late to help. They are only open from 10am to 5:30pm, but I could only meet with him at 9am or 6pm and he was willing to do so. We didn't find the right car, but really a great experience at Experience Cars. read more

I went to look for a mini van on Sunday and the Dodge Grand Caravan was okay but not what I was looking for. Roger, the salesman, said they had a Dodge Caravan on their other lot and that it was a lot less mileage even though it was an older model and smaller. I liked the car and I tested drove it on Tuesday and had my mechanic check it out and said it was in excellent condition. We did the paper work and they gave me a discount on the listed price and I traded in my pick up truck. On top of that they let me make two payments with in 30 days so I didn't need to finance. Overall great service, great deal and very nice. I'm happy. read more

I've been looking for a mini-van for the past 4 months. It's hard to find a mini-van without a lot of mileage. Most mini-vans are over 120,000 to 180,000 miles, are very worn due to children and almost impossible to find an Odessy or Sienna. Experience Cars had a good a selection with fairly low mileage and a fair price. They have two lots and the sales guys are very knowledgable and very nice. Ask for Roger to help you out. read more

I bought a car yesterday at Experience Cars in Carson City Nevada. My salesperson was Rebecca Horn she was the most kindness, helpful, AWESOME person I have ever dealt with when trying to purchase a vehicle. I would highly recommend this place of business to anyone that needs a vehicle. Thank you Rebecca for helping me succeed in my goal. Your AWESOME and that only begins to describe you. Estelle Wungnema read more

My husband and I have always bought our cars in California. After 2 long days in California, searching for a car we could afford, we were referred to Shannon at Experience. She made us feel very comfortable and she worked very quickly to ensure we were in and out. We were so very pleased and still in shock that we bought a car locally and the EXPERIENCE was AMAZING!!! EXPERIENCE CARS IS THE BEST!!! read more

My husband and I needed a mini van and Experience Cars gave us a wonderful deal. Roger did a great jobs as the sales guy and he was very nice and pleasant. Everything went very smooth. The only thing better would have been a Grand Caravan, but we got the standard Caravan. I would recommend the guys at Experience Cars. If you're looking for cars under $10k they have a good selection. read more

I am so glad I found this car dealer! My mom and sister needed a car, so I decided to help them out and look around. We checked out their lot which had good cars for good prices. They worked with us to make things work with financing etc. They were very friendly =] In and out with a nice clean working car! If I ever need a car, I'm coming here! read more

I was in desperate need to buy a car quick. I needed a good, safe, dependable snow car. I purchased a Ford Explorer on one of the worst snow day in a few years and drove it home to Lake Tahoe. I haven't felt this safe driving in years. The people were all great and I would recommend them to anybody. read more

The best car dealership I've been to!! They work with you doing the best they can to make sure you leave with the car you want ! I got my Honda today in just hours! Jordyn the worker there is the best. If you want to get a new car I suggest you go to experience cars. I LOVE my new car!! Thank you!! read more

I had the best experience here. Shannon was unbelievably amazing and got me exactly what I wanted, for the price I needed. There was no bs or haggling. I love my car and am so thankful for how easy it was to get financed. I would highly recommend this place. Make sure to ask for Shannon ! read more

WOW! Experience cars is an excellent place for a car buying experience, they really do work with you to get you in the vehicle you want. The sales people there are awesome and treat you with respect. Thank you Rebecca and shannon at experience cars!! Amanda & Brandon Barham read more

I got my car from here and I love it. It was nice and clean and in great working order too. I came from Reno so it was a little bit of a trek but it was worth it. I got a great deal too for an SUV in the snowy season. All and all - a great experience. read more