AJ (the owner) sold me a 2010 Ford escape with tires that appear to have good tread, but after…read moregetting my first oil change, the auto doctor in truckee informed that that not only was I sold a car with tires that are 9 years old, (which is illegal), but also the oil gasket was stripped by the last person to do the oil change (the dealership). After owning the car no less than two weeks, I was quoted $2,200 of work to be done, on a car I paid $20,000 for. I called AJ and he refused to make things right with replacing the oil gasket, and he wouldn't even offer to replace the tires. The only agreement we could come to was that we split the cost of tires, and he quoted me $300 to split the tires which I agreed. Today he called me, quoting me double, close to $600 for getting the tires, make me pay $600 for his mistake. I'm reporting them to the Better Business Bureau and I strongly advise anyone who reads this to avoid this business. Not only is the owner breaking the law by selling me a car with tires that are 9 years old, he endangered my and my families well being and safety, so he can make more of a profit. This man and business is unethical, avoid at all costs. I deeply regret buying a car from Budget Auto Sales.

Bought a 9000$ 1998 ford mustang "everything new and ready too go" blew up not even 6 months later…read more due too after market oil gauge not put in properly it was duck taped and that's how they did it don't trust anyone here there unreliable and just scam artist in general. 0 stars if I could!

WORST car dealer ever! Yes, there lot is not great, nor are there car selections... which should…read morehave been a RED FLAG for any car buyer. They sold me a LEMON. I've since been making payments on one of the worst vechiles I've ever owned. All while it sits in my driveway BROKEN. SCAM SCAM SCAM. They will fix up cars just long enough to last thru your test drive!!!! BUYER BEWARE!

My son filed a complain with BBB in Nevada about a problem on a jeep wrangler with problems not…read morereported at the time of the sale with any response from them yet since more than a month ago, so once they take care of it we will post their performance and how they take care of the customers, in the mean time be careful with them. Sep 05, 2014

Once again D & S towing provide phenomenal service, their timely professional. I don't know what I…read morewould do without them. They're my lifesaver.

Why did you already start a lien on my vehicle before I knew where it was at? Why did you tow it to…read moreSparks instead of Carson? Why did the first person I spoke with say that I needed my title? Why did the next say I didn't because it was registered to me? And the last one try to tell me I needed the title? Why did your driver shove the other person's bumper into the back seat of MY car, ripping and staining the interior? Why did you not respond to one single inquiry that I made online, since all I was trying to do was locate my car? All of these questions land on one answer, because you had the intent to sell my car, you are thieves. I may have been in an accident, and had I not smacked my head, I would not have let my car be towed by you, not when I have my own roadside assistance. But as soon as your driver saw that I started AND drove my car to the other side of the freeway, he stopped answering questions and providing me with information (like where it was going, it's on the slip was his answer, no surprise, it wasn't) because he, like you, knew that it would get maximum $ at auction. Hence the fast lien(in case I was able to get the car, you get to charge for that) and, wait for it, a SECOND charge for the filing for a lien. This company is ran by and staffed with half-wits and thieves at best. I know my next move, but I hope you get so much more than you deserve. You may tell yourselves that you're not that bad, good even. But deep down, you know what you all are, and what you all deserve. I just hope that I have the opportunity to give you some of it.

We had such a great experience buying our vehicle through Carson City Toyota! The entire process…read morewas easy and stress-free from start to finish, which is not something you always get when buying a vehicle. Jeff Chung and Trinity were absolutely wonderful to work with. They were both incredibly helpful, honest, and straightforward throughout the entire process. We never felt pressured or like we were being given the runaround. They took the time to answer our questions, made sure we understood everything, and genuinely made us feel like they cared about getting us into the right vehicle. Toby from finance was also incredibly helpful and worked with us to get a better rate. He made the financing process easy to understand and helped make the overall experience even better. We are extremely happy with our experience and would definitely recommend Carson City Toyota, especially Jeff, Trinity, and Toby, to anyone looking for a new vehicle. They made what can normally be a stressful process feel easy and enjoyable. Thank you all for making our experience such a positive one!

I just purchased My new camry from Jeff Chung at Carson City Toyota and I would have to say It was…read morethe Best car buying experience that I have Ever had. The entire staff was very friendly and Knowledgeable. The model and color of the vehicle that I wanted to purchase was not available when I first went to the dealership. The dealership team was able to get that car shiped in just 2 days. Great Job! Happy To Be a Customer David W

I found a truck I was interested in, but I lived 5 hours away…read more I was in Santa Cruz, the truck was in Nevada. I decided to call anyway, and a very pleasant phone call ensued with Miranda. We discussed the truck in detail, she was more than helpful, and very forthright. She accommodated every question and concern I posed to her, sent me all the pictures I requested, and did a complete walk around on the phone describing the truck in detail. We came to an agreement, and the deal was done. I made arrangements to rent a car, drive to Carson City from Santa Cruz, and when I arrived the truck was exactly as described. I had asked in advance if she could have everything in in order, such as the paperwork, so I could come in, sign, and turn around and go home in the most expedient manner. Everything, once again was as discussed. I had taken my dog with me because he enjoys traveling. Miranda took care of him while I did the rental return (dog people) Her husband helped me get the rental car back to Hertz, and I was on the road in no time. It couldn't have been easier, and they were as nice as you'd ever want to meet. I'd definitely recommend them, and the drive was well worth the trip. All dealerships are not the same, but theirs exceeds expectations. Down to earth, straight forward, and sincere.

This is review is from 2017. I was just going through my Yelp and I saw that this business was on…read morehere. I bought my son a truck from there and we took it to a garage in a couple days because it was pulling right. The garage guys looked underneath, and basically said the whole front end needed to be replaced. It wasn't deemed roadworthy. So we tried to get the warranty people to cover it and because of it not being road worthy, it shouldn't have been sold and we weren't able to file the claim. Long story short, we took the truck to the company and they paid for the repairs and made it right. But it was a major inconvenience to my son as this was his main motive transportation. As I said, this business probably isn't in operation right now.

I have been getting my truck serviced here for 5myears now, great friendly service. No pressure to…read morepurchase add ons and free batteries for my fob.

I visited this Jeep dealership because I'm interested in purchasing a 2026 Jeep Grand Cherokee L,…read morewith plans to buy around the beginning of 2027. When I arrived, a salesman approached us and I was upfront with him that I was not purchasing that day, but that I was seriously looking and planning to buy within the next few months. He told us we were welcome to look around and to come back to him if we needed any assistance. After finding a vehicle I liked, I wanted to see the interior. I asked another employee if someone could help us open the vehicle, and he directed me back to the original salesman. When I asked the salesman if he could open the vehicle so we could look inside, he told me it would be a "waste of his time" because they work on commission and I wasn't buying anything that day. I explained that there were no other customers on the lot at the time besides me and the people I came with, but he repeated that helping us would still be a waste of his time because I was planning to purchase in the future rather than immediately. That interaction completely changed my experience. I understand that salespeople work on commission, but someone looking at a roughly $40,000+ vehicle and openly telling you they intend to purchase in the near future is still a potential customer. Taking a few minutes to unlock a vehicle and answer questions could have created a future sale and a returning customer. As we were leaving, the other employee I had spoken with asked what happened. After I explained that the salesman didn't want to help because it was a "waste of time," he offered to assist us himself. I appreciated his willingness to help, but by that point the original interaction had already made me uncomfortable enough that I no longer wanted to continue looking at the vehicle. I came to the dealership specifically to learn more about a vehicle I am genuinely considering purchasing, and instead I left feeling as though my business was only worth someone's time if I was prepared to sign paperwork immediately. I'm very disappointed with the experience. A customer planning a future purchase should still be treated like a customer. Unfortunately, this interaction made me reconsider whether I would want to return to this dealership when I am ready to buy. I don't remember the salesman name but he clearly had his priority on just money. I am highly doubtful I will actually come back to this dealership, I'd rather drive the extra miles to the Reno dealership.

Outstanding service from Mauricio Alvarez at Michael Hohl Chevrolet! I recently had my 1998…read moreCorvette serviced there and I couldn't be happier with the experience. Mauricio Alvarez was absolutely outstanding! He was professional, courageous, knowledgeable and kept me informed throughout the entire process. I wanted to have all the fluids changed along with new spark plugs and wires and Mauricio made sure everything was taken care of. When I picked up my Corvette, it ran beautifully, purred like a kitten. The dealership even detailed my black Corvette and it looked beautiful, like brand new. Thank you Mauricio for taking such great care of me and my car, you are a true professional, and Michael Hohl Chevrolet is lucky to have you. I highly recommend Mauricio Alvarez at Michael Hohl Chevrolet. Five stars all the way!

False advertising Truck on ad was 67 thousand when I was over half way there from Sacramento told…read moreme 88k after confirming it was 67 with a sales person. False Advertising. They do bait and switch. Which is highly illegal will be reporting RT

Went to purchase a Toyota there pending a pre purchase check from Toyota. Took it in the…read moreinspection cost me 200. The machanic said that the shocks were bad and it had a major oil leak. We took the car back to the dealership and George listened for about two seconds and then started getting angry and tried to argue with me. I told him I would split the difference on the repairs if he would take 800. Off the price of the car. It was a 8000. Deal. He was very angry, said he would talk to the owner and get back to me the next day. I received no call, and the sold the car a few days later to some poor soul. It's unfortunate that people do business this way, but lesson learned, and I will pass on my experience to anyone that will listen.

Made an appointment to view a vehicle, took time off work and when I arrived the vehicle had been…read moresold the previous day. They did not bother to email me and let me know. Costs money to miss work. Also they have large dogs in the building that barked at me the whole time I was in the building and then they jumped on me getting my work clothes dirty. What is with that? Cars are dirty and cheap.

Daniel was the salesperson who helped me get my son into a 2016 Dodge Dart. He was awesome! He made…read moresure he listened carefully to what my son's needs where for a reliable vehicle and matched us with the perfect option. He went above and beyond to ensure I left the dealership feeling confident my son would be safe And have dependable transportation.

I almost purchased a 2013 Subaru Impreza advertised at 91,499 miles from Eagle Valley Motors. After…read morerunning the Carfax myself, I found a "Potential Odometer Rollback" warning. The history showed 65,292 miles in November 2023, 167,827 in July 2024, then 68,282 on an August 2024 emissions inspection. None of this was disclosed during the sale. The salesman, Toby, was extremely pushy about payment. He insisted we pull cash from an ATM, rode with us, and became frustrated and rude when I chose a money order and a wire transfer instead. We declined the dealership's financing and extended warranty. We never took possession of the vehicle. We canceled the money order and wire, returned the key, and issued a formal written cancellation. The main reason we walked away was the undisclosed odometer discrepancy. The high-pressure payment tactics made that decision easier. If you shop here, run your own vehicle history report and do not let anyone rush how you pay. I would not recommend them based on this experience.