UPDATE: I truly believe in factual reviews, not emotional ones. My review last January was as…read morefactual as possible with the information I had at the time. My experience at 524 W Greenwood Ave has been some of the most unnecessarily stressful of my 50 + years as a renter. I was a homeowner a few times during this time also I am very aware of the responsibilities of an owner and as a renter. Roberts client, and defacto mother/tenant have made it nearly impossible for Robert to have managed my tenancy properly. I want to believe, given the appropriate opportunity, I would have experienced a more favorable outcome. Robert, to my knowledge, has not been directly involved in the nefarious actions of his clients. The turning off of my heat and hot water on several occasions in the past month. The hiding of my trash cans. The theft of my mail and subsequent use of my bankcard by a family member. The constant harassment, verbal assaults, physical threats and finally lying regarding my exclusive use of a patio and then in retaliation, excluding it as a punishment. I believe Robert was acting in good faith regarding his client. However I have and continue to suffer greatly at the hands of his client. I can only close my eyes, click my heels together 3 times and repeat, "there's no place like home," and hope a house falls on top of his client. When I open my eyes I will be transported to the home of my dreams, on 3/2/2026, far, far away from this scary horrible place. I will pray for the next tenant!

We had a fantastic experience working with Robert for six years! He made property management feel…read moresmooth and effortless. Robert is professional, easy to talk to, and always stays on top of communication. Whenever an issue arose, he and his team were extremely quick to provide a fix. We only stopped working with him because we decided to sell the property, otherwise, we would have stayed with him indefinitely. I highly recommend Robert and his team!

We have been tenants for a couple of years now and so far havent have any issues. We're so lucky…read morewith the owners of our rental as they have been extremely generous to us. We feel the same towards this property management company in general. Rogelynn most especially is very responsive and considerate. She communicates effectively to everyone involved. I dont think there has been any instance wherein I had to wait for a long time before getting a response. She is prompt and good at what she does. She is friendly and an absolute asset to Beach Cities. :)

Unable to give zero stars--one of the worst property management experiences we've had…read more We used their services to rent out our property for a few months, but ultimately had to pull the property because of our experience with their management. We found their communication with the owners to be rude and unprofessional, and they authorized repairs and charges (under $400) without obtaining our approval. What was especially concerning was that important details regarding prospective renters were not fully communicated to us, which made it difficult for us to make informed decisions and provide the necessary approvals. As property owners, we expected transparency, communication, and respect when entrusting someone with our property. Unfortunately, that was not our experience. Based on our experience, we would strongly recommend that property owners carefully consider their options before using this company.

I'm so happy with the service I received from my realtor! They have been incredibly helpful…read morethroughout the process and have always been available to answer any questions or concerns I've had regarding the property. Every time I reach out, they respond so quickly and make sure I have the information I nee and fix any issues immediately. It's such a relief knowing I can count on someone who is professional, attentive, and truly cares about helping their clients. I really appreciate all of their help and would definitely recommend them to anyone looking for a realtor! Thank you Nicholas !

Nick Romo is a great property manager. He is professional, reliable, and always makes sure…read moreeverything is handled smoothly and efficiently. I truly appreciate his excellent communication, attention to detail, and the effort he puts into taking care of his properties. I highly recommend Nick to anyone looking for a trustworthy and dedicated property manager. Diego A.

We are beyond grateful for our incredible property manager! From the very beginning, Amparo has…read morebeen proactive, professional, and truly on top of everything. She found tenants for our property quickly and has handled every issue that has come up with care and efficiency. Communication was one of our main priorities and it has been seamless. She keeps us in the loop without overwhelming us, responds quickly to any questions we have, and always makes sure we know what's going on. That kind of transparency and reliability is priceless. We feel confident knowing that she's managing our property as if it were her own. Her pricing is very fair and affordable!!! The level of service we receive far exceeds what we pay, and we feel so fortunate to have found someone so reliable for the past year and a half. We can't recommend her enough -- thank you for everything you do!

After dealing with terrible property managers like MF Property, coming across Amy was such a…read moreblessing. She's a remarkably competent, switched on honest manager and realtor who is accountable. I had a terrible tenant that MF gave a free pass to for his personal reasons and when Amy stepped up, it was a relief. She was a true professional. Dealt with the tenant's shenanigans and tricks and had access to legal advice so we always knew what to do. When the tenant started acting crazy and said she would only vacate the property at midnight, Amy rose to the challenge and made sure the keys were handed back, something no other manager would have ever done. She has a tremendous work ethic and is an excellent realtor when it came to selling the property. After years of dealing with awful, lazy property managers, Amy is one of a kind in this business.

The personnel are very professional, attentive, and respond quickly to tenant needs. Tenants are…read moreinformed in a timely manner regarding inspections and required maintenance.

While the property owner was always a pleasure the few times we interacted, our overall experience…read morewith the property management company left a lot to be desired. Getting ahold of management was consistently difficult, and they frequently gave the impression of being distracted or dismissive. As tenants, we rarely reached out unless it was for necessary maintenance issues. Furthermore, we actively assisted them with finding new tenants before, during, and after our transition out of the property. Despite our cooperation and efforts to ease the turnover process, communication regarding final move-out procedures remained difficult, rude, and dismissive, reflecting a disappointing lack of professional courtesy and mutual respect.

Some companies manage properties. MAP Property Management (MAP) helped my family find a home…read more I first rented with MAP in 2013, and after moving away for what I thought would be a better opportunity, life took an unexpected turn. When my daughters and I needed a safe place to begin again, I reached back out to MAP, hoping they could help. They did. What they found for us wasn't just another apartment. It became our sanctuary, one that I could afford on my own as a single mom rebuilding her life. For the past 11 years, my daughters and I have been able to build a life filled with something we hadn't had in a long time: stability. My youngest daughter grew up in this home, attended the same schools from elementary through high school, and graduated alongside many of the same friends she made years before. Those everyday moments may seem ordinary, but to us, they were everything. Throughout the years, every maintenance request has been handled promptly, every phone call has been met with kindness, and I've always been treated with respect. I especially want to thank Laurie and Patty. They have been two of the kindest, most compassionate people I've ever had the pleasure of working with. While they manage the property where I live, they've become part of the reason I can proudly call this place home. Home isn't just about four walls. It's about the feeling you get when you walk through your front door at the end of a long day, knowing you're safe, you're cared for, and you're exactly where you're supposed to be. MAP gave my family so much more than an apartment. They gave us a place to begin again. For that, I will always be grateful.

Last year, I began searching for a new property management company after working with the same…read moreproperty manager for over 10 years. Looking back, I only wish I had found MAP sooner. As I searched for a new management team, I knew I wanted a company that offered professionalism, transparency, and modern systems. Specifically, I was looking for clear monthly financial reporting, online service requests for tenants, and a responsive, organized team. MAP has exceeded my expectations in every area. From the beginning, MAP handled the transition seamlessly and professionally. Their experience and expertise were evident in every interaction. In just six months, our property revenue increased, and we received positive feedback from tenants regarding the improved management and communication. Laurie, Sandy, and Patty truly make an exceptional team. Whenever I have questions or concerns, someone responds promptly. They also have a reliable network of contractors, electricians, handymen, and other service providers they can recommend, which has been incredibly valuable and time-saving. I appreciate knowing that the vendors they recommend are trustworthy and fairly priced. What stands out most is their commitment to supporting property owners. They are proactive, solution-oriented, and always willing to help implement changes or address concerns. Even during the sale of one of my properties, MAP worked closely with my real estate agent and helped coordinate communication with tenants throughout the process, which significantly reduced my stress. I highly recommend MAP to any property owner looking for an experienced, professional, and dependable property management company. Their knowledge, responsiveness, and integrity truly set them apart. I only wish I had found them years ago.

Throughout our time as renters, they were incredibly attentive and responsive to any questions or…read moreconcerns we had. But what really sets them apart is how they went the extra mile for us. When we fell in love with the home we were renting and wondered if it might be for sale, Harbor Property Management helped facilitate communication with the owners. Thanks to their assistance and willingness to help, we were able to purchase the home we'd been renting and it's truly our dream home!

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

Long Beach Property Management is an amazing company. The property manager, Brian, is incredibly…read moreeasy to work with and very attentive to the tenant's and property's needs. They are very quick to respond to any questions or concerns you may have. Would definitely recommend renting with LBPM!

I was at the 1162 E 3Rd St Apartments in Long Beach for a year. Before I moved my stuff in I saw…read moreroaches. They only had there maintenance guy seal breaches. Anna said they would bring in exterminator, they never did. The shower is way too low. If you are taller than 5'6 could be an issue. The toilet is really low. People steal each others packages. I never unpacked and didn't even cook there. I left the apartment 100% clean and perfect. They charged me $125 to repaint the apartment. I did a walk thru with Francisco and he said it was perfect. Never said anything about the paint. The guy who runs it was mad when I put my notice in. I think he just charged me to retaliate against me. Renter be aware. The roach issue is the worst part.

Great Property Management. Been with them for 10 years. Always professional and responds to…read morethings quickly.

APG Properties management is awesome!…read more So far there's no complaints. Everyone has been very helpful and supportive. You have requested a maintenance order and they will get back to you as quickly as possible.

I can tell all of these good reviews are old. This is probably the worst property management I've…read moreever dealt with to try to rent a property. Their application is misleading, they say they require specific things which is all uploaded and then once you pay, the actually require a lot more. My employer said the information they ask is pretty invasive. As if the paystubs and tax return isn't enough. Also shortly after we applied we were told they selected applicants. Even though the leasing agent was telling me to still apply. So we truly wasted our money.

This place doesn't have a live person you can actually talk to--just an automated text messaging…read moresystem. Even when you request to speak with someone, they just send a follow-up text. Emails go completely unanswered. I can only imagine how terrible their customer service/service requests must be. Don't waste your time with this company