This apartment is centrally located, and close to public transportation. It is very clean and the…read morehosts have provided everything you might need. We didn't meet David but he was there to answer our questions whenever we called or texted. Overall a very pleasant experience.

My experience with David was horrible. My boyfriend and I signed a lease for a July 15th move in on…read moreJune 23rd. We were moving in with our friend who had to travel home for a funeral over the weekend. Our friend had to sign the lease, so the landlord could sign the lease, and then we could send the deposit & 1/2 month's rent for July. Instead of waiting for us in good faith WELL BEFORE OUR JULY 15th MOVE IN DATE, David and Benji (Benjamin on here) decided to stripe our agreement from us and give the lease to another party without warning or discussion. Looking for a house is stressful enough -- if you want disrespectful monsters representing you, then go ahead. Otherwise, RENTERS/LANDLORD & BUYERS/SELLERS beware. 1. No compassion for my friend who's father passed away and had to attend a funeral before signing the lease with my boyfriend and I. 2. Couldn't wait 3 days for money to transfer to my account so I could get a cashiers check that they were insisting on EVEN THOUGH the lease stated electronic transfer was acceptable and I was happy to do that. Breach of contract let alone non-ethical due to requesting money before the landlord signed the agreement. 3. Revoked our signed lease agreement without warning or discussion. I'm reporting them to the BBB, DRE and positing reviews in hopes they will be stopped from hurting people because we're not the only ones as there have been several reviews deleted.

Very disappointed with how Maria Palma handled my application. I disclosed before applying that I…read morehad two cats, yet my application was still processed and my landlord was contacted before I was told the owner only allows one cat. Although my application fee was refunded, the unnecessary reference check created issues with my current lease. I also heard Maria making negative comments about another prospective applicant during the open house. After raising my concerns and requesting her manager's contact information, my request was ignored. I expected much better communication and professionalism.

Karla and the entire Nansco team are the best management group I've worked with in my 13 years…read moreliving in Los Angeles. Anytime an issue comes up, it's handled immediately and professionally. Without a doubt, this is the best management company I've experienced. If you're considering working with Nansco, I highly recommend them. As both a homeowner and a renter, I can confidently say Nansco is exactly what you want in a management company.

The worst property management ever. They would charge our property for late night email replies…read more($100 per response). The issues were by no means urgent. They would also sign vendor contracts on our behalf, leaving us on the hook for over $30k. The work was not only incomplete but should not have cost more than $10k. Thanks to Trilliant, we are now well versed in vendor contracts. Aside from these ridiculous contracts, Trilliant would hire their preferred vendors to do work for us but would almost always require multiple visits to complete the work. Much of this resulted in Trilliant paying these vendors for each visit without our consent. Shouldn't we withhold payment until the job is done? Not with Trilliant. Needless to say, we had to end our relationship with a major hit to our reserve. Oh! And they also forgot to pay our water bill for the past year. We're now in delinquent with the city for $20k. The hits just keep coming with Trilliant. Do not engage with them. Their CEO just left to start another company (Manhattan Pacific Management). Stay away at all cost. He's a walking Nigerian prince scam.

They are nice; until a disaster happens. They handled our fire situation by keeping us in the…read moredark. They should go back to WeHo. The customer service with that type of sarcasm is a norm there. Not a Pasadena type of business.

I originally hired Ari as my contractor for an ADU on my property before I contracted him for his…read moreTurn-Key Property management service. Because of his construction expertise, with over 25 years in the business, he was able to make great budget friendly recommendations throughout the project that made the final figure come under budget. It is exactly because of this expertise and manage it like it's your own rental approach that I decided to also use his Turn-Key property management service. The best part is that he didn't charge any fee until a year after he had a tenant in my rental. Since he started managing my rental he has made it a truly passive income experience. I knew I made the right choice, beginning with reviewing tenant applications and being able to sniff out any fraudulent tenant applications. Since then, rent has been collected on time, always responds to my messages, and inspects my rental twice a year. Bottom line: Ari treats your rental like it's his own investment. No short cuts, no upselling, no nonsense.

I renewed my lease with management. they alway reach out as soon as i submit a work order request…read moreor any issues I have. I have referred friends to the properties they managed. Will continue to stay the at property as long as Turn Key Real Property Management keeps on managing the property.

Imagine interviewing realtors to sell your home and insisting on a local agent and being lied to by…read moreone from Edwards, CA and a other from the San Diego area who tell you they are local. After this ordeal, we learned after many assurances otherwise, that only the office is local. The manager, after we had issues with the listing agents and wanted a local agent, could only give us one local agent who lived nearly 3 miles away towards Studio city. So, yes, we were duped by two guys that we liked and who lied to us all the way. We listed the house with them, and three weeks later, they told us that they would not do any more open houses until we lowered the price considerably, even though we were completely renovated and listed at $840/ sq ft, while other homes in our area were selling at well over $1000/ sq ft as tear downs. $1000 /sqft does not include new construction. We were told by the Mitchell Team at Rise that lowering the price it was to get people who couldn't afford the area to come up in price and generate an offer, any offer. This made no sense since we were already the lowest price in the area, at our firm price, and pretty much only contractors and nosey neighbors were showing up to open houses, rather than qualified buyers. We refused to drop the price and Mitchell Team's marketing completely stopped, if there ever was any, other than Zillow, which we were told not to trust. IDK Out front, plenty of people were stopping for the QR code on the RISE sign outside though. I happened to be outsrude when a group stopped and asked me about the house and we opened the QR together. The QR took the viewer directly to the Mitchell Team's site and the first half dozen photos were through the trees and the back of the front door. These took a long time to load and were unremarkable, to the point the 5 minutes experience on the sidewalk with this group were embarrassingly poor. I alerted Cole Mitchell of this issue. We were then asked to pay for Zillow and marketing. We were so taken aback by this request, considering this is ridiculous. Why would we do this and not sell by owner? A few more weeks go by. We agree to drop the price considerably. They hold one open house wanted a second, but forgot to list the open house on Zillow and were relying or organic traffic. We declined an open house with zero marketing, as it takes two days for us seniors to prep. They were mad we said we were not up to cleaning for two days with no marketing. Another two weeks and heard nothing happened except the two agents making deals between themselves trying to fire Cole and keep Clay, which would not work since they had nearly 4 months of prime selling season already and pulled this nonsense on us. What would change over the summer when buyers are on vacation. This is when we walked to the Rise office in the Galleria to chat with the manager who could not find us any agent who lived in the area. Just one towards Studio city. We also discussed our home and the agents not appearing on their website for 4 months while homes they sold in 2023 and their flips were shown. Two weeks later, tthe Mitchell team demanded to cancel the listing. We could not sign fast enough. This was such a bad experience and I left a lot out including leaving people alone upstairs in our home to go through drawers, closets and cabinets to help themselves though things that were out out of sight for open houses they were told repeatedly not to but our Ring shows otherwise. . We felt disrespected by the initial and constant lies, especially after we gave them a second chance. Lies were only part of it. The passive aggressive behavior, gas lighting, and making us feel like we were out of line in asking questions when we found out were were lied to and manipulated was completely unprofessional. IMHO, I feel our property was used as a bait and switch for these agents who have never sold a $2.3million dollar home and are used to selling $500k and tops $1.2. This is a very different market, which is why we wanted a local agent. I would not hire the Mitchell Group out of the Rise office to sell a dog house unless one enjoys abusive relationships. UPDATE: today, the office manager, Tomik, who could not get back to us to help us with the Mitchell Team, getting our property onto the RISE site or finding a real local agent at the RISE office while RISE had our listing for over 4 months, emailed MY HUSBAND to have him have me to remove this review. I find this disrespectful to women. They have my email and phone number on the listing as a co-owner and from when I sent their cancellation of our RISE contract.

Rise property management takes all of the stress out of renting out your home. They find the…read moretenants and deal with all the hassle and with exceptional service, always easy to reach.

Anthony was great in managing one of my properties. He was able to handle all the day to day issues…read morethat come up with a rental property and and made things almost seamless to me as an owner. book keeping was all up to date and he kept records/receipts very well so there are no issues for tax time.

The team a Whitetail Properties is fantastic! I've worked with them for over 15 years. I couldn't…read morerecommend a better property management company to manage a real estate portfolio. Very personalized service, great maintenance crew and incredible tenant screening process. They have the systems and processes in place to manage real estate efficiently and effectively. A dream come true for any landlord. If I could give them a 10 star review I would.

What an amazing experience. After going through a horrible divorce and some really disastrous…read moreexperiences, I was ready for a change. I decided to move to Santa Paula and found an Apartment through Archways property management. The on Site Property manager, Nicole Arrington was my point of contact for the process (as well as being my current Onsite property manager). She was absolute amazing in how she handled my application and understanding my difficult circumstances. What an absolutely professional and competent person. Purely because of Nicole I would gladly recommend Archways to anyone.

I live in Santa Monica and the on-site manager, Jay, is very helpful and responsive whenever I have…read morean issue. Plus, he lives on site, which makes him more in tune with the goings on on the property. I recently had an issue with my door not closing properly and Jay popped right over to my unit, took a look at it, and got a work order put in right away.

Landlords beware! It cost me literally tens of thousands of dollars to clean up my childhood home!!…read moreMy mother did not deserve this, she was their first client from 77-until she passed in 2020. Tenant, during final 10 years, had his 30 year old unvetted son living in there! Im surprised it didn't burn down. Despicable

Pam was so sweet. I inquired about a rental home and made an appointment. There was a slight…read moremiscommunication with the appointment but when I showed up at her office to ask details, she took time out of her busy day to show me the property anyways. I'm so excited to rent from them :)