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    Ideal Property Management

    3.4 (10 reviews)
    Closed 9:00 am - 5:00 pm

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    Property management

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    3 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    5 years ago

    Terrible management. Talked to them a few times and found out they had been lying about their properties

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    8 years ago

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    Jason B.

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    8 years ago

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    8 years ago

    This company is great at addressing all of the tenants' issues quickly. Thank you so much!

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    Vantage Property Management - One of our rental property remodeled by Chris

    Vantage Property Management

    (44 reviews)

    I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

    Our experience with Astrid and Joe went smooth. It's never easy starting a new chapter in life, new…read morecity new home etc. I have to say Astrid and Joe nailed it right away with what we were looking for our family. They answered all of our questions and doubts as true and honest as it gets. They explain the whole process and are with you every step of the way. Thank you for trusting In us like we trust your team. If you're looking for a nice home with a smooth & professionalism process Contact team Joe & Astrid.

    Skybridge Property Group - Property leased and managed by Skybridge Property Group - Dana Point, CA

    Skybridge Property Group

    (19 reviews)

    This review is specifically toward Dexter, who refused to give his last name. Dexter also claimed…read moreto be a manager, which is quite comical considering how incompetent he is. My husband & I were interested in a rental property. They make it a little difficult to schedule viewings. You have to make an account on a website they use called Showing Hero. You then have to upload your ID and a selfie. If they "match" your pictures, then you're allowed to schedule a viewing. Their system was having issues. My husband kept trying, but the pictures weren't matching. My husband & myself called to ask about it & Dexter suggested having any friend or family member do it to get the showing scheduled. He also explained that several people have been reporting the issue, but they had absolutely no back up plan. So I did it & after several tries, it finally worked. I was home with our kids, so my husband went. He got there for our appt & I had to text a code to a phone number which then tracked my location, but wouldn't provide the code to get in the property because I specifically wasn't at the location. I called Dexter, gave all the necessary proof & they refused to provide the code. I explained my frustration & explained that Dexter never said I personally had to be there. He wanted us to use any friend or family member to make the appt, but not once did he say we would have to pick up the person who did it & bring them over there. I told him that the miscommunication was done on his part, but he refused to do anything about it & then proceeded to hang up on me. If he truly is a manager, it just shows how poorly this company is run. Complete waste of time & horrible customer service. If you do have to work with this company, avoid Dexter at all costs. Highly unprofessional.

    I appreciate my property manager Faraaz Hashmi and his director of operations Gemma Coteng. Even…read morethough I am confident that my property is beautiful and great, it takes serious work to place a new renter in a short period of just one week. I have experienced everything that Skybridge promises on its site: inclusive participation, owner/tenant bonding, fast and competent solutions, and catering to owners investment goals. All communication was handled by Gemma, who is incredibly kind, polite and professional. Their listing for rent generated vigorous interest. My property was shown during one day to selected few most qualified candidates resulting in applications for lease conveniently submitted on the same date. After proper screening, I was able to select my new renters while still preparing the property for move-in. In the end, I am a happy owner with the happy new tenants, and the old tenants are happy as well as they moved to their own new house. Whole process took one week (7 days). Thank you, Skybridge! This is my fourth year under Skybridge property management. I highly recommend Skybridge Property management to any property owners. Great success!

    Ideal Property Management - propertymgmt - Updated May 2026

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