Great association for realtors and they are extremely helpful whenever you need help. I have no…read morecomplaints only positive reviews.

The website is a nightmare to deal with. I Can not get onto MATRIX, I can't access my contracts.I…read moreconstantly get redirected to the login page, than my page goes blank. I have to constantly clear my data just to see if it will work. I'm so fed up with the website. I pay my fees to have access to these tools and it is very frustrating.

Ramon taught FPU at church and we really learned a lot. He was a great teacher and was very…read moreknowledgeable.

We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!

Working with India Mynatt of Keller Williams Downey, was a costly mistake. While she presents as…read morepolite, her approach is entirely transactional and lacks professional empathy. I needed to get my parents into a home by Dec 24th due to a medical crisis, yet India treated my $505k purchase as an 'experiment.' Instead of using a vetted in-house lender at Keller Williams Downey, she referred me to an unvetted broker, Quincy Freeman (Loan Factory), whom she admitted she 'met at a conference' and just 'wanted to try out.' This lack of vetting was catastrophic. She failed to monitor the VA spot-approval and stood by while her referral executed a predatory bait-and-switch--moving us from a 5.9% VA loan to a 6.5% Conventional loan just 72 hours before closing. She clearly believed my family crisis made me desperate enough to fall for anything. Upon first meeting her, the priority was locking me into a 3-month contract and pressuring me in front of seller agents to eliminate my room for negotiation. When we finally found my dream condo, her 'experiment' created a $15,000 funding gap at the final hour and cost us the home during my family's most difficult time. As a professional psychologist, I recognized her warm persona was a mask for a complete lack of competence and a failure to act as a fiduciary. She played with half a million dollar home purchase like it was Monopoly game. If you need an agent who is relational and protects your interests, do not hire her.

Walter gives false information and alleges there are no laws when it comes to notary fees. I just…read morewanted an itemized list of a padded notary fee and padded escrow fees and his response was everyone is charging $100 over when I asked who is everyone? He said all notary services. When I let him know he said it was for them going to you. I said you mean travel fee? Yes that's excessive. I was assertive and declined his mansplaining he called me rude. I asked just please give me the number of whom I need to speak to and I had to listen to him continue to lecture me and give me the number. Worst customer service! Sad face for trusted partners escrow

They were supposed to payoff my loan through escrow over a year ago, yet never bothered to call or…read moresend even 1 letter. Then near end of March 2026 I find out from other sources that the funds were stolen and their branch in Downey shut down. Hard to say how or if they were involved.

Awful, they do not respond to my emails. Phone goes straight to voicemail. If they have time to…read morepost on ig thy can pick up my call. I have been emailing them for a while.

After dealing with terrible property managers like MF Property, coming across Amy was such a…read moreblessing. She's a remarkably competent, switched on honest manager and realtor who is accountable. I had a terrible tenant that MF gave a free pass to for his personal reasons and when Amy stepped up, it was a relief. She was a true professional. Dealt with the tenant's shenanigans and tricks and had access to legal advice so we always knew what to do. When the tenant started acting crazy and said she would only vacate the property at midnight, Amy rose to the challenge and made sure the keys were handed back, something no other manager would have ever done. She has a tremendous work ethic and is an excellent realtor when it came to selling the property. After years of dealing with awful, lazy property managers, Amy is one of a kind in this business.

We are beyond grateful for our incredible property manager! From the very beginning, Amparo has…read morebeen proactive, professional, and truly on top of everything. She found tenants for our property quickly and has handled every issue that has come up with care and efficiency. Communication was one of our main priorities and it has been seamless. She keeps us in the loop without overwhelming us, responds quickly to any questions we have, and always makes sure we know what's going on. That kind of transparency and reliability is priceless. We feel confident knowing that she's managing our property as if it were her own. Her pricing is very fair and affordable!!! The level of service we receive far exceeds what we pay, and we feel so fortunate to have found someone so reliable for the past year and a half. We can't recommend her enough -- thank you for everything you do!

I had a great experience with Real Consultants Mortgage. The team was professional, responsive, and…read moregenuinely helpful throughout the process. They explained everything clearly, kept communication moving, and made what can usually feel overwhelming much easier to understand. I really appreciated how knowledgeable and patient they were, especially when it came to walking through options and answering questions. They made me feel taken care of, not rushed or pressured. If you're looking for a mortgage team that's reliable, friendly, and easy to work with, I'd definitely recommend Real Consultants Mortgage.

Real Consultants Mortgage and Services are professionals with experience ,expertise and compassion!…read moreDevlin,Jennifer and staff are always ready to communicate with clients and are open, honest and really cares about their clients! They treat everyone with honesty and respect! Give them a call today Thank you

Outstanding management company! I'm new to all of this. When I listed my house as a rental I had no…read moreidea where to start. Lori brings experience and A+ professionalism to make everything easy. So many unanticipated issues have come up in the past few months. Lori, is fast to respond and has a list of professionals to address any issues - handymen, painters, plumbers, electricians. I was referred to Imperial Properties by a friend, who also had a great experience with them. I give them my highest recommendation!

My husband and I were tenants with Imperial Properties for the past 7 years. We recently moved…read morecloser to my family and had to part ways, but our experience was nothing but positive. Communication was always very professional, and their portal is very easy to use. The data they collect is within the guidelines of the laws governing rental agreements. Our new property management company asked for the same exact information upon receiving our rental application. Imperial has a top-notch maintenance team and contractors that always responded quickly or set up appointments that worked with our schedule. Shout out to Enrique! The rent was reasonable, which says a lot these days. Some folks may have had their own personal experiences, based on specific circumstances, which may have been sometimes out of their control, but my experience was always positive. George and Lori always took good care of us, and we wished them all well as we departed. The move-out process went through with no problem. I would recommend this team to anyone! - Kathryn (formerly Downey)

Fernando Gomez is always a great help. He was efficient and professional. He's knowledge of the…read moreindustry is a plus.

Fernando with Downey Realtors was a fantastic agent to his Buyers on this transaction which made…read moreour job easier as the Escrow Company handling the transaction. He was responsive when we needed something for the file to keep the momentum going and everyone on the transaction, including the Seller and Listing Agent were very happy the file closed successfully!

Premier Escrow is a professional escrow company. The entire staff is very friendly and extremely…read moreknowledgeable in all escrow dealings. I have been a client for over 25 years and have the utmost trust in Ana Chacon. Every transaction is different and Ana always makes it a point that I understand the logistics of each transaction. My famIy have always put our trust in Premier Escrow

I would like to share my experience with Premier Escrow Services. The homeownership journey began…read moreback in March 2020 when we opened escrow. We didn't choose this company, but the sellers already had them picked out so we went with it. I heard horror stories about other homebuyers having problems with escrow, so I was concerned about the process and I just had so many questions. We were fortunate to be working with Ana Chacon. From the beginning she has been professional. She experienced and very knowledgeable and has been forthcoming with information and procedures/processes that I needed clarification on. Purchasing a home is a huge commitment and a major life event. So she tried to make this process as smooth for us as possible. To make matter complicated, the COVID pandemic started and this caused stress on our family because of the uncertainty ahead. Though it wasn't a problem for us. We kept in constant contact with Ana via phone and email. The communication between us was great and Ana made sure that we were on track to close on time. Whenever there was uncertainty between the seller and my agent, Ana would be my second opinion and she would confirm information that I was just unsure of. She definitely went above and beyond our expectations. When we were finally ready to close, we headed to the office. The office was always clean and the staff welcoming. They took proper procedures to ensure our well being by wearing masks on gloves throughout our meeting. Even after closing, we experienced a few concerns about home insurance and she helped out as much as she could. She always had our best interest. If you need an escrow company who has your best interest and closing on time is your priority, give Premier Escrow Services a call. By they way, the photo is of our home! So happy to finally have purchased our first home.

Hi All, I was a…read morevictim 11/24/ 2025 of a water flood stemming from upstairs, prior to thanksgiving it was raining in my unit downstairs. Tatiana notified me upon their learning of the incident while me being at my office and my teenage son being home asleep, my son had no clue. Tatiana immediately coordinated & managed my incident at the speed of lightning. Tatiana protected my son she shielded him as if he was her own, they notified me, inquired and brought every unit to secure and sanitize the unit with all precautions. The painter protected my son and adhered to him not turning on the light switch. I seen every event in my ring camera video, my eyes filled with tears of gratitude to Him & Tatiana. He knocked... asked my son are you okay he immediately stepped back and told him dont turn on the light! Told him it's upstairs you're okay, reassured as he Explained I NEED TO CALL THE MANGER AND LEFT. Beautifully DONE! Deescalation at its FINEST! As I drove and left my office she called me and calmed me down, I was frantic, she reassured me she would get all the water out. Tatiana was so patient, calm yet jumped at every need to resolve. As she walked into my unit she began picking up and treating my unit as if it was her own home. I was lost for words. I sat on my couch just taking it all in. Tatianas compassion, humbleness is to be noted. Tatiana has been sensitive, accessible, attentive in all matters. My heart and my son's heart are full of complete gratitude to her and Woodbrair Team. They have followed their chain of command for all matters responsibly brought in every crew, engineer, etc. The owner canvassing the grounds in his three piece suit. I am beyond proud to live in wood-briar Apartment Complex with a sense of assurance knowing our property Manger & Owners Team Up/ ADHERE TO THE HIGHEST LEVEL Tatiana ATTENDS to us tenants immediately regardless of holidays and hours. SHE SOLIDIFIES THE POLICIES AT ITS FINEST WITH A SENSE OF HUMANITY Tatiana brought every crew back to back systematically and diligently! Tatiana's level of professionalism is commendable and to be rewarded as Woodbrier Manager of THE YEAR 2025-2026 and still going like Duracell! Our holidays were shattered Thanks -giving Christmas New Years & Now Valentines She continues to approach it all positively and PROVIDES my son & I a positive view of the outcomes even though we are displaced and not presently in the unit as it is gutted and still under going remodeling. Thank you Tatiana Thank you Woodbriar Owner Thank you Painter Thank you Movers Thank you cleaners Thank you Vendors Thank you Housekeeping Thank you ALL Jesus Christ Bless You ALL

Staff are always very helpful to answers questions. Their properties, especially the one we live…read moreat, are beautiful. The rent is affordable. Any issues at our apartment unit are always taken care of quickly.